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chrisrosemusic1
Feb 14, 2013, 03:30 PM
Hi there,

I'm debating on ordering a refurbished 2012 MBA. I'm about to sell my MBP for 900 and would like to acquire another notebook and a new iPad.

Apple currently have the base 13" 2012 model for 849 - 150 less than a new one, which would then mostly cover 50% of the iPad cost.

However, I rarely buy things reconditioned or second hand because I like the 'new' feeling. How is the casing on refurbs from Apple? Are they immaculate or do they have scratches/wear? It sounds fickle but I'd rather buy new if I get a new looking machine than save money and get one with a few nicks in it - I look after my stuff to the point of obsessive so a scratch would be as good as a broken unit to me.



gobigorange
Feb 14, 2013, 03:33 PM
It's just anecdotal evidence, but I had a refurbished MacBook Pro, and the only way you could tell that it was a refurb was that it came in a different box.

This seems to be the common opinion around the forum as well.

SandboxGeneral
Feb 14, 2013, 03:37 PM
As stated above, the only difference you'll see is that it comes in a brown box instead of a glossy printed white box.

chrisrosemusic1
Feb 14, 2013, 03:38 PM
It's just anecdotal evidence, but I had a refurbished MacBook Pro, and the only way you could tell that it was a refurb was that it came in a different box.

This seems to be the common opinion around the forum as well.

That fills me with some confidence then.

I guess you still have the 14 day return period? I could order it, inspect it and if I am uncertain return it and pay the extra I suppose :)

chrisrosemusic1
Feb 14, 2013, 04:04 PM
Found a retina 13" for 1059 so I've ordered that tonight. Hopefully is in as good condition as you all say :)

ilifecomputer
Feb 14, 2013, 04:32 PM
keep us posted!

Cheffy Dave
Feb 14, 2013, 04:47 PM
One of the best kept secrets are the refurbs. My 2007 & 2008 C2D BMB are still going strong, 54 C2D 2010 11" MBA's with 64 SSD's snapped up out of the refurb store, 3 for me, 51 for friends, who paid me to put in 256 and 512 OWC SSD's, every single unit, going strong. Please keep in mind, most are returned to Apple, because they found it to small, went to a 13", etc, in some cases there was a problem, which Apple addresses, every unit, is thoroughly gone over,retested,and certified.
I would never hesitate to buy a refurb,anytime, from the Apple store. Buy with confidence, always,anytime!

designs216
Feb 14, 2013, 06:49 PM
I've owned 2 refurb MBPs and they have both arrived in pristine condition. Sometimes the buyer even gets a surprise, the last machine was advertised as having a 5400 drive and arrived with a 7200RPM HD. I would highly recommend Apple refurbs.

help4desk
Feb 14, 2013, 08:47 PM
Same for me, every product is immaculate. Just packaging differs, but who cares?

Btw, I'm waiting to see a MBA 11/8GB/i7/512GB in the refurb store....

KPOM
Feb 14, 2013, 10:36 PM
As stated above, the only difference you'll see is that it comes in a brown box instead of a glossy printed white box.

I bought a refurbished 2010 MBA and it actually shipped in a white shipping box. :) Of course, it wasn't the glossy retail box, but for what I saved it was worth it. I'd have loved to have been in a position to buy one of the refurbished base rMBPs at $1369 yesterday rather than the $1879 I paid for the rMBP in December after I lost my MacBook Air.

To the OP, most refurbished units you see are simply product returns. For all yo know, there was never anything wrong with the Mac in the first place, but someone opened up the box and took it back for some reason. In other cases, it was truly refurbished or just repackaged and resold. My refurbished 2010 MBA arrived with 0 cycles on the battery.

Mrbobb
Feb 14, 2013, 10:41 PM
My refurb was missing the bundled apps: iMovie, word processor, spreadsheet blah-blah. Not a huge deal but I thought I mention it.

jav6454
Feb 14, 2013, 10:43 PM
Hi there,

I'm debating on ordering

[...]

machine than save money and get one with a few nicks in it - I look after my stuff to the point of obsessive so a scratch would be as good as a broken unit to me.

Refurb items from Apple look like new. They are even better in the quality of them since they go even more rigorous quality checks to assure they are ready for sale again.

The only difference between a Refurb item and a new one is the packaging. That is all to it. Not to mention all refurbs include the same 1 year warranty as new products (and AppleCare can be added).

Violet1337
Feb 15, 2013, 04:34 AM
My refurb was missing the bundled apps: iMovie, word processor, spreadsheet blah-blah. Not a huge deal but I thought I mention it.

Your refurbished device would have included Word Processor or Spreadsheet but it would come with the programs in iLife; iPhoto, iMovie, GarageBand, Mac App Store, Safari, Mail, Messages, Calendar, Contacts and Reminders.

chrisrosemusic1
Feb 15, 2013, 02:10 PM
Well it's coming on Monday so I hope my experience will be as positive as the rest of you.

Will post a response once I get it :)

Thanks to all.

----------

keep us posted!

Will do!

righteye
Feb 15, 2013, 03:21 PM
Well it's coming on Monday so I hope my experience will be as positive as the rest of you.

Will post a response once I get it :)

Thanks to all.

----------



Will do!

You will be fine i have had two refurbished Macs a macbook pro circa 2010 and a Mac Pro 6 core Dec 2011 and both were immaculate, inside the pro there was not a single speck of dust and case was in perfect nick, the MBP was stolen but the MP is still working well.

AlexM1982
Feb 18, 2013, 07:47 AM
How is the lifespan of the SSDs with refurbished MacBook Airs? I would imagine that these are a little used or older than a brand new MBA. Is it a good idea to get AppleCare on these?

jamesjingyi
Feb 18, 2013, 07:54 AM
Got a refurb Mba 11 and its worth it :) Basically a new Mba without the box :) However my battery dis say that it is 6 months old when I got it :( But its still at 95% health and I've been using it for 3 months now.

symber
Feb 18, 2013, 08:14 AM
Both my 2012 MacBook Air and my 2011 27" i7 iMac are from the refurb store, and I'd never buy Apple products from anywhere else. Up to 20% off for a tip-top, cosmetically perfect product? Oh, ok then.

Like others have said, only difference is the unbranded, plain white box.

MattA
Feb 18, 2013, 09:25 AM
As far as refurbished products from Apple goes, we've had:

1 x iMac G5
1 x iMac 24"
1 x Powermac G5
1 x iPod Touch
1 x 24" ACD

All of them were perfect with the exception of the iMac G5. The keyboard was WELL used. Not sure what happened there, but when I called and let them know there was DNA on the keyboard, they sent me a new one no questions asked.

All of the other products looked and operated like new. There was no way to tell they were refurbished, save for the box they came in.

chrisrosemusic1
Feb 18, 2013, 09:56 AM
keep us posted!

Got it today - absolutely flawless and only 1 cycle count on the battery. I'm amazed by how fast it is, and also just how light it is compared to my i7 2011 Pro.

Amazing price, amazing laptop - very very happy with Apple once again <3

SBA
Feb 18, 2013, 10:30 PM
As stated above, the only difference you'll see is that it comes in a brown box instead of a glossy printed white box.

Mine came in a white box. A sad, generic white box. But really fantastic quality - zero cosmetic issues and the thing works great.

This is my second refurb, and I don't see a reason to not keep buying refurbs in the future.

jacmacattack
Feb 19, 2013, 12:42 AM
I've ordered an MBPs, and (now) 3 MBAs in tota;, all refurbished from Apple, and each one of the units I've received looks and feels pristine and new.

As I recall, there's a 2 week return policy, so there's practically no risk at all. The only frustration is waiting for the exact configuration to eventually make it to the refurb section.

majkom
Feb 19, 2013, 01:39 AM
God if we had refurb section in our apple online store, that would be awesome;(

symber
Feb 19, 2013, 06:18 AM
The only frustration is waiting for the exact configuration to eventually make it to the refurb section.

This is a useful tool if you're ever waiting for a specific configuration: http://www.refurb-store.com/en/

It'll send you an email each morning a product arrives in your chosen country's refurb store that fits your search criteria, meaning you can be the first to snap it up when it does come along.

Still have to wait, but makes the waiting easier...

ilifecomputer
Feb 19, 2013, 11:27 AM
Amazing price, amazing laptop - very very happy with Apple once again <3

very glad youre happy!

wolfpuppies3
Feb 19, 2013, 12:10 PM
Apple's refurbs, in my experience, have been flawless.

chrisrosemusic1
Feb 19, 2013, 02:58 PM
very glad youre happy!

Thanks - the only downside to this laptop is that it really does need 5Ghz to work properly over WiFi and my router is reluctant to do that. Airport Express for me at the weekend though :)

wbensky
Feb 19, 2013, 08:07 PM
My refurb was missing the bundled apps: iMovie, word processor, spreadsheet blah-blah. Not a huge deal but I thought I mention it.

If your talking about Pages and Number when you say word processor and spreadsheet, OS X doesn't include them.:apple:

Beachguy
Feb 20, 2013, 02:12 PM
Unless your need is urgent, Apple Refurbs are the way to go.

buysp
Feb 20, 2013, 11:09 PM
Unless your need is urgent, Apple Refurbs are the way to go.

Agreed

Miat
Feb 21, 2013, 01:48 AM
One of the best kept secrets are the refurbs.

Can't up vote this enough. If you know what you are looking for, and can wait until it comes up on the refurb page, you can get some of the best deals going in personal computers and mobile stuff (iPads, etc).

Refurbs might have a small scratch or scuff mark on the body, but that is about it.

All the refurb buys I personally know of (4 so far, including one of my own) have been as good a product as any brand new version.

Only thing to watch out for with refurbs is that occasionally previous generation products are more expensive than current ones. Go figure.

ctdonath
Feb 21, 2013, 08:32 AM
Some contend the refurbs are better than new. A new machine was assembled in a factory with whatever that region's attention to detail is, presumed correct (aside from straightforward tests), and shipped before any serious use; the device then goes to the user and enters the first stage where failure rates are relatively high. A refurb has already gone thru this high-failure-rate period and (failed or not) returned to the factory for a detailed individualized analysis with the full presumption something is wrong and a full-on attempt to find & fix the problem; it is then reassembled with domestic sensibilities.

Upshot is a refurb has undergone a "shakedown period", been individually analyzed under suspicion of defects, repairs applied, and then rebuilt at minimum to factory specifications. AND you get it for a discount. Win!

Only problem with refurbs is lack of BTO.

pure3d2
Feb 21, 2013, 05:31 PM
One of the best kept secrets are the refurbs. My 2007 & 2008 C2D BMB are still going strong, 54 C2D 2010 11" MBA's with 64 SSD's snapped up out of the refurb store, 3 for me, 51 for friends, who paid me to put in 256 and 512 OWC SSD's, every single unit, going strong. Please keep in mind, most are returned to Apple, because they found it to small, went to a 13", etc, in some cases there was a problem, which Apple addresses, every unit, is thoroughly gone over,retested,and certified.
I would never hesitate to buy a refurb,anytime, from the Apple store. Buy with confidence, always,anytime!

WOW!! That is a lot of laptops your friends bought!

adam9c1
Feb 22, 2013, 08:22 AM
Few years back I purchased a refurb Mini, no issues.
Now I'm running two ATVs, no issues.

The only difference I can tell is the box.

Cheffy Dave
Feb 22, 2013, 03:51 PM
WOW!! That is a lot of laptops your friends bought!

Yeah, and all of us re enamored with the 11", amazing machine

Abazigal
Feb 23, 2013, 09:09 AM
Bought a refurbished MacBook Air last December. If it came with any defects, I am not noticing it. Works great, and looks virtually identical to the brand new macs I see at my local apple retailers. :)