PDA

View Full Version : 1st video download problem.



Draft
Oct 13, 2005, 09:30 AM
I just downloaded my first video from iTunes: Desperate Housewives Episode 3. I tried running the video from iTunes, but it was just a gray screen. Double clicked to open it in a new window... gray screen. Open it in Quicktime 7... gray screen. Everything I did, it was the same output. Restarting the computer, repairing permissions, ... Nothing worked.

I checked on Apples site, but there was no real video support topics yet. Has anyone else seen this? Any help would be greatly appreciated.

Thanks,


edesignuk
Oct 13, 2005, 09:32 AM
Have you installed QT 7.0.3 yet?
Draft
Oct 14, 2005, 02:36 PM
Have you installed QT 7.0.3 yet?

That fixed it. Thank you.

I thought that the iTunes installation would have updated Quicktime as well?? I know that for Windows it does.
killuminati
Oct 14, 2005, 02:54 PM
That fixed it. Thank you.

I thought that the iTunes installation would have updated Quicktime as well?? I know that for Windows it does.

You mean when you installed iTunes you didn't get a message saying to upgrade Quicktime?