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View Full Version : Slow (and often impossible to install) Updates through App Store




cooky560
Feb 21, 2013, 09:35 AM
Basically as the title says, despite having updates available (the new iTunes at minimum), and the app store badge having a number of updates shown, the updates page takes an age to load and then eventually shows no updates available. Any ideas?



jld45000
Feb 21, 2013, 10:00 AM
I'm having the same issue. I see two updates available but they won't work when I click it.

cooky560
Feb 22, 2013, 02:03 AM
Bump

Anyone?

ratfink
Feb 22, 2013, 02:20 AM
I've been having problems for a few months where app store downloads and patches will chug along at some ridiculously low download rate.. like 12k/sec. I have to pause and resume several times and/or just restart later to get it to download at a normal speed. Any other downloads will be 1-2M/sec. Just not App Store stuff.

itickings
Feb 22, 2013, 03:44 AM
When I had this problem I tried using alternate DNS servers (https://developers.google.com/speed/public-dns/) instead of the ones supplied by my ISP, and the updates magically started working.

jozeppy26
Mar 14, 2013, 09:12 PM
Makes you feel any better, the entire Mac App store has always run slow for me (this is between 2 different macs, across several different states, and outside of the USA). In other words, pretty sure it's an Apple issue.

Holy moley it just took about 2 min to load this:

402568

smh

wrldwzrd89
Mar 15, 2013, 01:51 PM
Like Software Update before it, the Mac App Store in Mountain Lion has various caches that are supposed to speed it up. However, sometimes these get corrupted, making it slower instead of faster. If this is happening to you, deleting the Mac App Store's caches will fix it. The tricky part is finding them, though - one is in ~/Library/Caches, and another one lives in a subfolder of /var/folders (took me some searching to track that one down). Both of these locations are hidden in the Finder, making getting to them awkward.

jozeppy26
Mar 15, 2013, 07:32 PM
Like Software Update before it, the Mac App Store in Mountain Lion has various caches that are supposed to speed it up. However, sometimes these get corrupted, making it slower instead of faster. If this is happening to you, deleting the Mac App Store's caches will fix it. The tricky part is finding them, though - one is in ~/Library/Caches, and another one lives in a subfolder of /var/folders (took me some searching to track that one down). Both of these locations are hidden in the Finder, making getting to them awkward.

Does a program like Onyx make finding and clearing the catches easier? I'm usually scared to use that program too much but in this case I might give it a go.

wrldwzrd89
Mar 16, 2013, 05:01 AM
Does a program like Onyx make finding and clearing the catches easier? I'm usually scared to use that program too much but in this case I might give it a go.
Generally speaking, yes - but I have not used OnyX in quite a while. I do not know if it handles the MAS.

bakerja
Mar 29, 2014, 09:14 AM
Change your DNS servers to google DNS

8.8.8.8
8.8.4.4

That fixed it for me and I tried all of the other suggestions on the web. Cache clearing, etc.

jab:apple: