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Mokyun

macrumors newbie
Original poster
Feb 26, 2013
1
0
Hello macforums. My MacBook Air 2011 is having an issue with its keyboard. The issue is that a few keys are unresponsive and stop working then start working again. Then it repeats. It's really frustrating when trying to type something and my 1, a, q and backspace don't work. (Yes those are the keys that fluctuate in responsiveness.) There had been no sort of water damage or anything like that. This problem could simply be a hardware issue but if any other forms of problems that even slightly pertain to this issue; please let me know! Thanks for reading this lengthy post~ oh yeah, I forgot to mention that my password uses the 1 key. Annnnd it kinda sucks not to be able to log in sometimes...

Also good to note that when I am on bootcamp, the keyboard works perfectly fine. I really don't know what could possibly be wrong!

Edit:
Ok bootcamp is not doing my keyboard justice no more... Now i really don't know what could possibly be wrong!
 
Last edited:

BeeJee

macrumors 6502
Nov 27, 2011
369
2
Long Island/North Jersey
You should probably change your password so it doesn't have a 1… if it doesn't work in OSX or Windows then its probably a hardware issue. Gotta take it in to Apple and have them check it out for you. Hopefully you still have AppleCare
 

ahermann

macrumors newbie
May 1, 2013
1
0
Hi. Did you have any luck in solving this problem? I have a similar problem of non-responsive keys, and those also are "a", "1" and backspace.

I still did not have time to go to Apple Service to have them check it out.
 

BenTrovato

macrumors 68040
Jun 29, 2012
3,035
2,198
Canada
I had a similar issue. I tried all of the keyboard suggestions on the forums and nothing worked. Took it in and they had to replace the keyboard. They kept trying to suggest that I spilled liquid on it and that they would know once they opened it up which was extremely annoying since that absolutely did not happen. Took about 5 days for the service under warranty or else the fee was $180.
 
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