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Tyler23

macrumors 603
Original poster
Dec 2, 2010
5,664
159
Atlanta, GA
Since yesterday, I haven't been able to connect to iTunes. I can't update apps, download apps, or view the iTunes Store on my iPhone or my MacBook Pro.

I've tried restarting both, but hasn't helped. I have no issues connecting to wifi on either, nor to my cellular network on my iPhone. All other Internet tasks work fine, but I cannot access anything to do with my apple account.

Any ideas? I've spoken to apple support but so far they have not been helpful.

iPhone 5 on iOS 6.1.3
MBP (2009) on 10.8.3
 

Tyler23

macrumors 603
Original poster
Dec 2, 2010
5,664
159
Atlanta, GA
Have you tried logging in to http://www.icloud.com or http://store.apple.com/?

If it works at least you know your account is still active.

I can log into the apple store. Can't test iCloud.com since I'm not near my computer. My account seems fine. The App Store on my phone recognized new updates, but when I hit update it shows the loading bar (empty) but never loads at all. After a minute or so I begin to get the "can't connect to iTunes" message.
 

Furzul

macrumors 6502a
Jan 13, 2013
778
399
Derbyshire, England
I had exactly the same problem as the opening poster after the latest update. Everything was working fine except I could not connect with iTunes store. I did a restore from a iTunes backup up and it is now working fine. Do not know why though, so still do not know what was wrong.
 
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