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View Full Version : Screen flicker 10.8.3 on two Macbook Air late 2010




Kitman
Mar 23, 2013, 02:59 AM
Upgraded on day of release a week ago. Flickers every five seconds or so, intermittent issue after waking from sleep.

Happening on both our late 2010 Airs. Restart fixes it for that session.

Anyone else noticed this? Any ideas please?



deitcher
Mar 24, 2013, 02:22 AM
Upgraded on day of release a week ago. Flickers every five seconds or so, intermittent issue after waking from sleep.

Happening on both our late 2010 Airs. Restart fixes it for that session.

Anyone else noticed this? Any ideas please?

Yes, I just noticed the exact same problem today. It is awful. I posted on the Apple community support forum in the (probably vain) hope of getting help there.

Love my MBA for 2.5 years, thought about upgrading in a few months, now very seriously reconsidering. It is almost unusable.

Kitman
Mar 24, 2013, 05:05 AM
Yes - it looks like others are experiencing similar (though not identical) issues with graphics after the 10.8.3 update.

I think we can hold fire a bit until it's acknowledged, and perhaps a fix proposed.

Elsewhere on this forum someone has suggested resetting SMC and PRAM before trying a combo update.

As neither of our machines has shown a recurrence (yet) I'm reluctant to jump through hoops until necessary!

If your issue is really bad, however, i'd consider a visit to the Apple Store, if you're lucky enough to have one nearby.

deitcher
Mar 24, 2013, 05:08 AM
Glad I am not alone. Well, I don't wish others to suffer, but at least with some weight, there is a chance Apple will do something about it.

I'm also reluctant to jump through those hoops. Still, for a company with so few hardware models (compared to what Linux or MS need to go through), this issue is *really* sloppy work on Apple's part. Sigh.

Yes - it looks like others are experiencing similar (though not identical) issues with graphics after the 10.8.3 update.

I think we can hold fire a bit until it's acknowledged, and perhaps a fix proposed.

Elsewhere on this forum someone has suggested resetting SMC and PRAM before trying a combo update.

As neither of our machines has shown a recurrence (yet) I'm reluctant to jump through hoops until necessary!

If your issue is really bad, however, i'd consider a visit to the Apple Store, if you're lucky enough to have one nearby.

lixcab
Mar 24, 2013, 03:29 PM
I have the same problem with my MBA 13 2010.

I tried reinstalling Mountain Lion but to no avail.

I googled a bit and a very similar problem occurred a couple of years ago that was later fixed with a software update. I also found out that closing the lid for 10 seconds forces a power cycle of the device display and should stop the flickering. It's still annoying but it's marginally faster than a reboot.

I guess we'll just have to wait for a fix to come out eventually from Apple.

Kitman
Mar 24, 2013, 04:19 PM
I have the same problem with my MBA 13 2010.

I tried reinstalling Mountain Lion but to no avail.

I googled a bit and a very similar problem occurred a couple of years ago that was later fixed with a software update. I also found out that closing the lid for 10 seconds forces a power cycle of the device display and should stop the flickering. It's still annoying but it's marginally faster than a reboot.

I guess we'll just have to wait for a fix to come out eventually from Apple.

Thanks - I'll try that next time :)

deitcher
Mar 26, 2013, 12:41 PM
I'll try that again. How annoying!

I have the same problem with my MBA 13 2010.

I also found out that closing the lid for 10 seconds forces a power cycle of the device display and should stop the flickering. It's still annoying but it's marginally faster than a reboot.

lixcab
Mar 30, 2013, 04:57 AM
The problem seems to come and go. Everything was working fine yesterday but when I opened the lid this morning, it was flickering again :(

Bizarre.

There's nothing about it yet anywhere that I could find from the Internet so I'm not sure if Apple is even aware of the problem and working on a fix.

deitcher
Mar 30, 2013, 01:12 PM
I wish. With me, it appears to be getting worse. The only saving grace is that "10-second quick sleep cover reset" which is annoying but survivable.

I opened on the Apple forum, no real answer yet.

The problem seems to come and go. Everything was working fine yesterday but when I opened the lid this morning, it was flickering again :(

Bizarre.

There's nothing about it yet anywhere that I could find from the Internet so I'm not sure if Apple is even aware of the problem and working on a fix.

chrisotherwis
Apr 4, 2013, 08:34 AM
Same problem here, started after the most recent O/S upgrade.

Video is here: http://www.youtube.com/watch?v=vaGOKuwqsaw

Kitman
Apr 4, 2013, 03:08 PM
Same problem here, started after the most recent O/S upgrade.

Video is here: http://www.youtube.com/watch?v=vaGOKuwqsaw

Yup - that's it - goes for a day or two without issue, then both our machines (Airs late 2010) display the flicker......weird, it's like they're in sync...

ooans
Apr 6, 2013, 08:56 AM
I was lucky. My MBA 2010 didn't get this problem.

ethandre
Apr 6, 2013, 07:29 PM
"Same problem here, started after the most recent O/S upgrade.

Video is here: http://www.youtube.com/watch?v=vaGOKuwqsaw"

Yes, that's exactly what I'm experiencing since the upgrade, Macbook Air, late 2010. It happens when I re-open after closing it to sleep. A restart corrects it.

Yabadabu
Apr 7, 2013, 08:28 AM
Hi
I'm having exactly the same problem with my MBA from 2010. Happens after upgrading to 10.8.3 and entering in sleep mode.
Weird..

baumler001
Apr 8, 2013, 08:31 AM
i got the macbook air late 2010, too, and noticed the same problem as u guys. Noone an idea why this is flickering all the time?

Do you know when the next update is going to get released? mountain lion osx 10.8.4? M not sure, but i heard something about betas which has just starter.

sincerely
www.itouchparadise.de

freshestwave
Apr 8, 2013, 10:51 AM
Has anyone tried downgrading?

3rd Rock
Apr 8, 2013, 11:36 AM
Just wondering, did you all to an update/combo update or a complete clean reinstall of the new OS ? Just trying to eliminate all possibilities....;)

freshestwave
Apr 8, 2013, 11:36 PM
I simply ran an update.

baumler001
Apr 9, 2013, 12:21 PM
I simply ran an update.

...me too

www.itouchparadise.de

Kitman
Apr 9, 2013, 04:02 PM
...me too

www.itouchparadise.de

...ditto

al2go77
Apr 10, 2013, 07:36 AM
I called AppleCare about this issue and they are pretty much clueless for the time being. They suggested reinstalling OSX 10.8 up to 10.8.2 without applying 10.8.3 to be sure this was a 10.8.3 issue. Since I wasn't too excited about the idea of a full reinstall, they also suggested resetting the the SMC, the NVRAM and reapplying a full combo update. So far after a 3 hours standby the problem seems to be fixed. Then again I'm not sure 3 hours is long enough to declare this "resolved" but I thought I'd share this possible fix.

FYI :

1) To reset the SMC:
http://support.apple.com/kb/ht3964

2) To reset the NVRAM
http://support.apple.com/kb/ht1379

3) To DL the 10.8.3 combo
http://support.apple.com/kb/DL1640


I have tested this on an 11" MBA late 2010

Kitman
Apr 11, 2013, 07:10 AM
I called AppleCare about this issue and they are pretty much clueless for the time being. They suggested reinstalling OSX 10.8 up to 10.8.2 without applying 10.8.3 to be sure this was a 10.8.3 issue. Since I wasn't too excited about the idea of a full reinstall, they also suggested resetting the the SMC, the NVRAM and reapplying a full combo update. So far after a 3 hours standby the problem seems to be fixed. Then again I'm not sure 3 hours is long enough to declare this "resolved" but I thought I'd share this possible fix.


Thanks for this - I await your results after a few days' use with bated breath :)

It does seem as though Apple might not yet be aware that this really is a 10.8.3 issue - the fact that both our 11" Airs at home started with it just after update, plus the others who've posted here having the same cannot be pure coincidence.

boxed
Apr 11, 2013, 02:17 PM
I have tried to just reset the NVRAM. It's sounds to me to be the most likely solution. We'll see how it goes. It would be cool if someone else could test just one of the three suggested solutions so we could figure out which actually helped.

lixcab
Apr 13, 2013, 05:08 AM
Update coming out soon. Hopefully, a fix to the screen flicker is included

http://www.cultofmac.com/222769/apple-just-released-os-x-10-8-4-beta-build-12e30-to-developers/

:cool:

boxed
Apr 14, 2013, 04:06 AM
I have tried to just reset the NVRAM. It's sounds to me to be the most likely solution. We'll see how it goes. It would be cool if someone else could test just one of the three suggested solutions so we could figure out which actually helped.

That didn't work. Gonna try another one of the suggested solutions today.

al2go77
Apr 16, 2013, 02:46 AM
So a week later I can't say the problem is gone but it's less obvious and definitely not systematic coming from long sleep periods. But it still occurs once in a while, then closing the lid for 10 seconds makes it fine again... I sure hope 10.8.4 fixes this...

Kitman
Apr 16, 2013, 03:29 PM
So a week later I can't say the problem is gone but it's less obvious and definitely not systematic coming from long sleep periods. But it still occurs once in a while, then closing the lid for 10 seconds makes it fine again... I sure hope 10.8.4 fixes this...

Same behaviour here - also noticed that on a couple of occasions a lid close became unnecessary after about 10 seconds of flicker.

Still happening on both our late 2010 Airs.

Brohammad
Apr 29, 2013, 12:41 PM
I have the same problem with my MBA 13 2010.

I tried reinstalling Mountain Lion but to no avail.

I googled a bit and a very similar problem occurred a couple of years ago that was later fixed with a software update. I also found out that closing the lid for 10 seconds forces a power cycle of the device display and should stop the flickering. It's still annoying but it's marginally faster than a reboot.

I guess we'll just have to wait for a fix to come out eventually from Apple.

that's what i do. pain in the ass.

dpass
May 1, 2013, 06:47 AM
Same issue for me. Nothing really to add except another name to the list!!!

deitcher
May 1, 2013, 06:48 AM
FWIW, I discovered that if I plug into power before taking it out of sleep, the issue occurs less frequently.

Do wish AAPL would fix this already, though....

baumler001
May 5, 2013, 03:31 PM
Same prob for me. Hope getting a fast solution in the next few weeks. I can believe, that this problem didn't get noticed by anyone of the applecrew. sry for my bad english. -> www.itouchparadise.de

al2go77
May 22, 2013, 01:53 AM
This works : http://support.apple.com/kb/HT3910?viewlocale=en_US

Spoiler : it's a Snow Leopard reinstall procedure...

But it made me realize that 1) I don't really use or care for Lion / Mountain Lion-only features and 2) SL is way more suited for my modest MBA config...

I now have more free disk space, faster boot, faster resume time and no more screen flickering!

So for now that's it, I couldn't stand this %!$*#& flickering anymore...

al2go77
Jun 4, 2013, 04:00 PM
So 10.8.4 is out now, the release notes don't mention anything about this issue but I guess it could still be fixed...

Kitman
Jun 5, 2013, 09:05 AM
So 10.8.4 is out now, the release notes don't mention anything about this issue but I guess it could still be fixed...

Well......no flicker so far.... :-)

Keeping fingers crossed.....

Kitman
Jun 8, 2013, 09:53 AM
Yep, can confirm it's gone on both our machines since the update to 10.8.4

:)

al2go77
Jun 9, 2013, 10:18 AM
That's great news! I'll consider reinstalling 10.8 in the future then... Thanks for letting us know.

ShinyToy
Jun 13, 2013, 06:33 AM
I've reset everything, upgraded to 10.8.4 and still getting the flickering. Anyone else still getting this? :mad:

deitcher
Jun 13, 2013, 06:34 AM
I upgraded while plugged in at the Apple Store in San Fran last week, but didn't have a chance to try it while disconnected from power until once yesterday. So far, no issues, but that was just once...

frankpaush
Jul 19, 2013, 07:54 AM
I've reset everything, upgraded to 10.8.4 and still getting the flickering. Anyone else still getting this? :mad:

...yes, unfortunately. I had to upgrade from Snow Leopard because using WLAN/Airport caused freezes (known problem ..) now I suffer from panics connected to the graphic card driver. I won't dare to bring this MacBookPro into a surrounding where I normally support Apple users ...