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johughes72
Apr 15, 2013, 09:35 AM
I have looked at various posts now including the extensive one about clean downloads but I'm still stuck. Sorry if I am being thick but......
my computer was wiped and reinstalled at an Apple store and is 'as new' with 10.8.6. I can't download Mountain Lion or Lion, both are greyed out on the app bar and say waiting, or downloading, or calculating, or 'error', but nothing seems to happen. Nothing appears in my App folder (as implied on one post) and I am at a loss. I can't open my back up files because they are ahead of my current system, and I am reluctant to ring Apple. Any help REALLY appreciated.I have spent HOURS on this.....

:mad:



Bear
Apr 15, 2013, 09:40 AM
I presume you mean 10.6.8. Anyway, cancel all pending downloads and then select Mountain Lion to download and install and remember it''s large so it takes a while

johughes72
Apr 15, 2013, 12:55 PM
Hi bear
Thanks for that, I've done what you suggested and Lion is now showing at 425MB of 4.72GB but says calculating. I don't hold out much hope as I have been here before!!!

Peter Maurer
Apr 15, 2013, 12:59 PM
… Lion is now showing at 425MB of 4.72GB but says calculating. I don't hold out much hope as I have been here before!!!

Click pause, then resume. Doing so has sometimes revived seemingly stalled Mac App Store downloads for me.

johughes72
Apr 15, 2013, 01:20 PM
well, it did seem to jump start it - it calculated it would take 55 days!!! and then went back to calculating!!! I have tried a few times and the same thing is happening...... will keep trying (??) until I get a better idea!!
Thanks for your help, I do appreciate it!