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MacRumors
Apr 17, 2013, 06:03 PM
http://images.macrumors.com/im/macrumorsthreadlogo.gif (http://www.macrumors.com/2013/04/17/apple-extends-repair-program-for-macbook-bottom-case-defects/)


In 2011, Apple announced a worldwide repair program for MacBooks with a defective bottom case, which caused the rubber surface to separate from the hard plastic casing.

The program originally stated (http://www.macrumors.com/2011/05/31/apple-offering-repair-program-for-macbook-bottom-case-defects/) that Apple would replace the bottom case of any affected MacBook for two years from the date of purchase, but the company recently extended (http://www.apple.com/support/macbook-bottomcase/) the replacement period to four years from the original date of purchase.

http://images.macrumors.com/article-new/2011/05/macbook_rubber_bottom_case.jpgApple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

This program covers affected MacBooks for four years from original purchase date. Apple will continue to evaluate the service data and will provide further extensions to this program as needed.Apple is offering several different repair options, which include visiting an Apple Retail Store, an Apple Authorized Service Provider, or ordering (https://supportform.apple.com/201105/) a replacement kit online.

Article Link: Apple Extends Repair Program for MacBook Bottom Case Defects (http://www.macrumors.com/2013/04/17/apple-extends-repair-program-for-macbook-bottom-case-defects/)



komodrone
Apr 17, 2013, 06:06 PM
arcade noise: TIME EXTENDED

Squilly
Apr 17, 2013, 06:25 PM
Haven't heard of this before.

Jessica Lares
Apr 17, 2013, 06:32 PM
Oh god, I hated the rubber they used to use on stuff. I think this is a main reason why they did away with their docks for the iPhones too.

RoastingPig
Apr 17, 2013, 06:35 PM
people still use these dinosaurs

gwelmarten
Apr 17, 2013, 06:45 PM
What is a replacement kit? Surely people aren't doing this repair themselves? And they won't be swapping laptops?

tbobmccoy
Apr 17, 2013, 07:18 PM
people still use these dinosaurs

My work laptop is a 2009 model MacBook... Schools don't get rid of laptops until they literally die.

keysofanxiety
Apr 17, 2013, 07:18 PM
people still use these dinosaurs

People don't have thousands of pounds to drop on a new computer each year. Old MacBooks running Snow Leopard have no problems with light browsing/word processing, etc.. Not all people need the latest and greatest; some are simply satisfied with what they have! :)

cav23j
Apr 17, 2013, 07:28 PM
using one running Mountain Lion right now

Mackan
Apr 17, 2013, 07:58 PM
How about the rubber feet on new MacBooks and MacBook Pro's? They are just glued there, and have all fallen off for me. Not exactly good design.

hattrick12
Apr 17, 2013, 08:08 PM
What MacBook is that with an Apple logo on the bottom? I have a 2007 one, and it is plain on the bottom. Maybe I'm just missing something.

d0vr
Apr 17, 2013, 08:33 PM
Is this related to the clicking sound in my 2011 MacBook Pro, or is that something else?

alm99
Apr 17, 2013, 08:42 PM
people still use these dinosaurs

Are you serious? I have one and still runs like a champ.

dukebound85
Apr 17, 2013, 08:48 PM
Haven't heard of this before.

Cool..

I made use of this program in 2011 with my white mb. Nice as it gives you a bunch of spare bottom vase screws as well

AutoUnion39
Apr 17, 2013, 09:01 PM
Now if Apple would just acknowledge the cracked plastic body on these models. One of my good friends has a white unibody macbook and the whole thing has cracks all over it. Pretty pathetic.

I tried taking it into the Boylston Street store and asked and they want to charge me, even though I've tried to reason with them that I'm quite the loyal Apple customer

longofest
Apr 17, 2013, 09:40 PM
Fortunately, my wife's 2007 Macbook is still going strong (not affected by this recall). The case is a little beaten up, but it's holding together. A year ago it seemed like it wasn't going to make it but I spent about $120 on a RAM upgrade to 2GB and faster Hard Drive (7200 RPM), and it got new life. Here's to another 6 months - 1 year, and this may be one of the longest lived laptops we've ever owned!

laflores
Apr 17, 2013, 11:05 PM
people still use these dinosaurs

Actually if I could, I would like to buy a white macbook like the one I used to have some years ago. I think it's an iconic design.

92jlee
Apr 18, 2013, 12:51 AM
people still use these dinosaurs

I guess you have never heard of the PowerPC section of this forum?

Buschmaster
Apr 18, 2013, 01:13 AM
people still use these dinosaurs
Dinosaurs have been extinct for about 66 million years. These computers shipped 25 months ago. So let me bring you up to date with a general timeline



|---------------------------------|---------------------------|
God or something_______Dinosaurs die__________MacBooks Sold
_____________________________________________MacBooks Repaired


Give or take one or two -

Radiating
Apr 18, 2013, 01:48 AM
people still use these dinosaurs

Yes, MacBooks are very reliable.

iamsophie
Apr 18, 2013, 02:38 AM
I've got one of these from 2009, and since it was a hand me down, it had two hairline cracks in the hinge, there was a massive crack where the ethernet connecter was, the rubber was coming off and the trackpad was stuck due to grease and dirt getting underneath (I assume they ate?)
Apple (who I love anyway) were fantastic in that when we took my Macbook into NextByte they replaced nearly everything, so it looked nearly new. I believe that they didn't only put a bezel on, but a new screen too. The rubber was replaced, and since 2010 hasn't come off. The trackpad is all good, the only thing they didn't replace, was considering the size of the crack it's understandable.

Yes, people do still use this "dinosaurs". Mine does light gaming (Minecraft) absolutely fine :) My dad's 2006 black MB is still going strong too (and Apple even replaced the hard drive under warranty when it failed!)

Kebabselector
Apr 18, 2013, 03:23 AM
people still use these dinosaurs

I'm still using a 2006 Macbook, with a recently added SDD it's fast enough to last another few years for me.

rotlex
Apr 18, 2013, 05:46 AM
people still use these dinosaurs

LOL, my wife still uses one of these for daily work, and frankly still has no reason to replace it! Same goes for me and my "Mid 2007 iMac". Honestly, unless your gaming on the thing, which she doesn't, this Macbook has a few good years left in it! (Have better things to spend money on than a new comp every few years). :)

davidg4781
Apr 18, 2013, 07:56 AM
Oh god, I hated the rubber they used to use on stuff. I think this is a main reason why they did away with their docks for the iPhones too.

I disliked the rubberized they used to use on things. I think this is a primary purpose why they did away with their docks for the iPhones too. . . . . .. .

:p

Jessica Lares
Apr 18, 2013, 08:22 AM
:p

Easily a spammer. He's going into all threads rewording stuff (probably with a generator) and reposting it as his thoughts with . . . . afterwards.

Hirohydo
Apr 18, 2013, 09:20 AM
Great!
I didn't know there was such a program, but now hopefully I can give my supercharged Macbook white the exterior it so desperately needs!

And, yes, some may call it a dinosaur.
Bad comparison; a T-rex would kick any current animals ass and probably Chuck Norris's as well.
With a 8GB mem & 128 GB SSD, my 2009 MBW is more then capable to do everything I need. :D

Estes
Apr 18, 2013, 11:08 AM
The first Apple product I ever got was a 2009 MacBook white for Christmas. I have owned several products since then, but it's still my most used machine. It's so reliable and just keeps humming along. I put in 8GB of RAM, a 256 GB SSD, and upgraded to Mountain Lion last year and it works as well as my 2012 Mac Mini or 2011 MB Air. The rubber has come unattached near the front so this will be a great replacement. Sounds great, thanks Apple.

flottenheimer
Apr 19, 2013, 01:03 AM
Is this related to the clicking sound in my 2011 MacBook Pro, or is that something else?

Nope. That is probably related to your hard-drive : )
Go buy/save up for/wish for an SSD. May I recommend the Samsung 840 Pro (http://www.anandtech.com/show/6328/samsung-ssd-840-pro-256gb-review/8).

Not only will your Mac become silent as a ninja. It will also become blistering fast.
The installation is both easy and fast (http://www.youtube.com/watch?v=cfiGF_pjqvM). And the price (http://www.amazon.com/Samsung-Electronics-Series-2-5-Inch-MZ-7PD256BW/dp/B009NB8WRU) compared to the performance boost you'll experience (and not to mention the lack of clicking) is really OK.

Hirohydo
Apr 19, 2013, 04:07 AM
Not only will your Mac become silent as a ninja. It will also become blistering fast.
The installation is both easy and fast (http://www.youtube.com/watch?v=cfiGF_pjqvM). And the price (http://www.amazon.com/Samsung-Electronics-Series-2-5-Inch-MZ-7PD256BW/dp/B009NB8WRU) compared to the performance boost you'll experience (and not to mention the lack of clicking) is really OK.

I kept the HDD and got a SSD instead of the superdrive.
It gives the same speed increase but more storage due to the 2 drives.
It means I still experience some clicking, but as I use the HDD only for data storage, the amount has decreased substantially!

d0vr
Apr 19, 2013, 08:07 PM
Nope. That is probably related to your hard-drive : )
Go buy/save up for/wish for an SSD. May I recommend the Samsung 840 Pro (http://www.anandtech.com/show/6328/samsung-ssd-840-pro-256gb-review/8)..

Ah, that's cool then. I've been holding out for the next retina MacBook Pro's to decide on updating my current one with dual ssd+hdd or not anyway. I'll just start backing up a little more prudently in the mean time.

Larry-K
Apr 19, 2013, 08:10 PM
people still use these dinosaursYou mean you only have one Mac?

RoastingPig
Apr 19, 2013, 08:24 PM
You mean you only have one Mac?

no i got 3

Larry-K
Apr 20, 2013, 01:04 AM
no i got 33? I should lend you a few.

My old MacBook was purchased just for e-mail, still fulfills that job faithfully today.

I've got a 2010 Mini that just does taxes. No fun trying to wrestle a MacPro out of the house if it's burning down.

When you need a dinosaur, you use a dinosaur.

toua
Apr 20, 2013, 01:36 AM
can someone confirm if this is only for the clastic macbook, or macbook pro included?

hexonxonx
Apr 20, 2013, 02:11 AM
I bought a used MB a year ago in December and used this to replace the bottom. Very easy to do and Apple does not want the old one back.

Even includes a screw driver and a new set of screws to do the change.

----------

can someone confirm if this is only for the clastic macbook, or macbook pro included?

I hace a 2010 MB and got mine replaced.

----------

people still use these dinosaurs

Yes. The only Macs I own are a 2008 black MB and a 2010 MB. Very happy with them. No reason to get a new one till these quit working.

charlituna
Apr 22, 2013, 10:39 AM
What is a replacement kit? Surely people aren't doing this repair themselves? And they won't be swapping laptops?

They wouldn't be issuing a replacement kit if folks couldn't do it themselves.

And there's nothing wrong with the laptop so why would they swap it.

----------

can someone confirm if this is only for the clastic macbook, or macbook pro included?

Does your MacBook Pro have a big piece of rubber on the bottom?

That is all this is about. The rubber piece on the bottom of the MacBook. Not other defects.

hexonxonx
Apr 22, 2013, 10:46 AM
What is a replacement kit? Surely people aren't doing this repair themselves? And they won't be swapping laptops?

There are eight screws in the bottom to remove. The bottom then lifts right off. You place the new one on and use the new set of screws they provide you and tighten with the screw driver that is also included. Takes five minutes.

davidg4781
Apr 25, 2013, 07:09 PM
can someone confirm if this is only for the clastic macbook, or macbook pro included?

MacBook Pros don't have a rubber bottom.

Hirohydo
Apr 29, 2013, 06:25 AM
Got my replacement last week and it make a big difference :)
http://sphotos-c.ak.fbcdn.net/hphotos-ak-ash4/383241_519557938102768_695874317_n.jpg

I doesn't wobble anymore and it looks........ WHITE!:cool:

broad
Apr 29, 2013, 09:35 AM
its easy enough to keep it looking white. buy a pack of alcohol wipes from a drug store and use them on the bottom. it will clean up the majority of the grubbiness that accumulates down there

davidg4781
Apr 29, 2013, 10:14 AM
Got my replacement last week and it make a big difference :)
Image (http://sphotos-c.ak.fbcdn.net/hphotos-ak-ash4/383241_519557938102768_695874317_n.jpg)

I doesn't wobble anymore and it looks........ WHITE!:cool:

Wow, that looks terrible! But the new one looks great.

How did you like having that down there? I had an '06 MB and didn't have that but was considering upgrading last year.

keysersoze
Apr 29, 2013, 10:51 AM
Got my replacement last week and it make a big difference :)
...

I doesn't wobble anymore and it looks........ WHITE!:cool:

Aww, but now it clashes with the rest of your Macbook... :D

calaverasgrande
Apr 30, 2013, 11:25 AM
I've got one of these from 2009, and since it was a hand me down, it had two hairline cracks in the hinge, there was a massive crack where the ethernet connecter was, the rubber was coming off and the trackpad was stuck due to grease and dirt getting underneath (I assume they ate?)

it is more likely that it has the "bulging battery" issue. The battery on some Macbooks and MBPs will swell until there is no room for the trackpad to "click".
You can buy replacement batteries off of Amazon, Ebay and a few places like OWC too. Or you can just enable "tap to click" in the trackpad settings.