Hi everyone,
Hoping someone can shed some light for me. I have a bunch of movies in .mp4 format.
My problem is this: I can right click the file and view in Quicktime. Everything plays fine. As soon as I copy them into iTunes, this is where the problem occurs. I can double click it and when it goes to play, a black screen comes up and it does not advance the movie. If I scroll to a different part of the movie (say, 1 hr in), it will display the picture at that time, but will not continue playing and there is no audio.
When I try to watch these movies on my Apple TV (2nd gen), they will play but there will be NO sound.
Is there anything I am doing wrong? I have tried changing the audio options on my Apple TV to disable dolby digital, 16bit etc, and nothing works!
I originally thought it was something weird because my iTunes library is on an external drive (WD MyBook 3tb connected FW 800) but then I made a new library on my actual Mac Mini and the same thing happens.
FWIW I also ran a video through iFlicks and it "optimized for iTunes" which took 6 minutes and it still had the same issue, and it was a .m4v file when it came out of iflicks.
This is the video specs:
Codec -- H.264
Resolution -- 1080p (1920 x 804)
Bitrate -- 4 565 Kbps (Avg)
Frame Rate -- 23.976 fps
Audio -- AC3 (640 Kbps) 6 channels (Front: L C R, Side: L R, LFE)
Language -- English
Subtitles -- English (Hardcoded when necessary)
Extension -- MP4
Source -- BluRay
Hoping someone can shed some light for me. I have a bunch of movies in .mp4 format.
My problem is this: I can right click the file and view in Quicktime. Everything plays fine. As soon as I copy them into iTunes, this is where the problem occurs. I can double click it and when it goes to play, a black screen comes up and it does not advance the movie. If I scroll to a different part of the movie (say, 1 hr in), it will display the picture at that time, but will not continue playing and there is no audio.
When I try to watch these movies on my Apple TV (2nd gen), they will play but there will be NO sound.
Is there anything I am doing wrong? I have tried changing the audio options on my Apple TV to disable dolby digital, 16bit etc, and nothing works!
I originally thought it was something weird because my iTunes library is on an external drive (WD MyBook 3tb connected FW 800) but then I made a new library on my actual Mac Mini and the same thing happens.
FWIW I also ran a video through iFlicks and it "optimized for iTunes" which took 6 minutes and it still had the same issue, and it was a .m4v file when it came out of iflicks.
This is the video specs:
Codec -- H.264
Resolution -- 1080p (1920 x 804)
Bitrate -- 4 565 Kbps (Avg)
Frame Rate -- 23.976 fps
Audio -- AC3 (640 Kbps) 6 channels (Front: L C R, Side: L R, LFE)
Language -- English
Subtitles -- English (Hardcoded when necessary)
Extension -- MP4
Source -- BluRay