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MacRumors
May 13, 2013, 03:41 PM
http://images.macrumors.com/im/macrumorsthreadlogo.gif (http://www.macrumors.com/2013/05/13/1password-update-for-ios-features-improvements-to-1browser-sharing-and-search/)


http://images.macrumors.com/article-new/2013/05/1password.jpgAgileBits (https://agilebits.com) has updated its password management app 1Password to version 4.2, adding several enhancements to 1Browser along with improvements to search and sharing.

Go and Fill bookmarks have been added to the 1Browser on the iPad, along with the ability to use the Strong Password Generator. An auto-submit option for login filling has also been added.

The update includes the ability to share items through Messages or email, and the app's search capabilities have been improved to allow for expanded search results across all fields. Here's a full rundown of the changes:1Browser
- Added Go and Fill bookmarks in 1Browser on iPad.
- Added the ability to use Strong Password Generator in 1Browser on iPad.
- Added the ability to auto-submit on login filling.
- Added fill animations to make it easy (and fun) to see where fields are filled.
- Added Copy to Clipboard in the Share menu to copy the current URL to the clipboard.
- Closing the last tab will now direct you back to vault mode.

1Browser Settings
- Added 1Browser settings menu.
- Added the ability to adjust auto-submit and fill-animation defaults.
- Added the ability to clear the Web Data (eg. Cookies) from 1Browser.

Sharing
- Added the ability to share items through Messages or email.
- Shared items include a special 'Add to 1Password' link which allows you to directly add them to 1Password.

Search
- Added the ability to expand search results across all fields.
- Search results now includes the primary URL of the item.

Other
- 1PasswordAnywhere (1Password.html) will now display custom fields.
- 1Password will prompt to open in the web view when launching 1Password with a URL in your clipboard.
- Improved translations and the addition of Greek.
- Improvements to Dropbox syncing.
- Many bug fixes and improvements.1Password (http://appshopper.com/productivity/1password-2) is a universal app that can be downloaded from the App Store for $17.99. [Direct Link (https://itunes.apple.com/us/app/1password-password-manager/id568903335?mt=8)]

Article Link: 1Password Update for iOS Features Improvements to 1Browser, Sharing and Search (http://www.macrumors.com/2013/05/13/1password-update-for-ios-features-improvements-to-1browser-sharing-and-search/)



iMikeT
May 13, 2013, 03:42 PM
Cool stuff, not that I'd use any of it but cool stuff.

keysofanxiety
May 13, 2013, 03:44 PM
How long until Apple take this off the App Store, I wonder? ;)

007bond
May 13, 2013, 03:44 PM
Just a heads up, 1Password is $17.99 on the App Store, not free.

As for the updates, they do seem pretty useful!

numbersyx
May 13, 2013, 03:46 PM
Great app on iOS and great software for the Mac. One I could no longer do without...

jacobss
May 13, 2013, 03:49 PM
1Password is a universal app that can be downloaded from the App Store for free? :confused:

Jedka
May 13, 2013, 03:50 PM
This app is the opposite of free...

Shrink
May 13, 2013, 03:53 PM
Someone tell me, please, how this($17.99) is so much better than LastPass, which is free.

polymersayb
May 13, 2013, 03:56 PM
Great app on iOS and great software for the Mac. One I could no longer do without...

Oh my goodness the number of password reset emails I had to go through before getting 1Password was insane. I'm pretty sure it's my favorite Mac app, and the iOS app complements it nicely (yay not typing out 32 character amazon.com passwords by hand!). And 1Password Anywhere through Dropbox is genius.

----------

How long until Apple take this off the App Store, I wonder? ;)

Sorry I'm missing something here. Why would they take it off?

2Turbo
May 13, 2013, 03:59 PM
Someone tell me, please, how this($17.99) is so much better than LastPass, which is free.

Well, for starters, it looks prettier, and doesn't rely on cloud storage (optional). Plus theres great desktop apps that don't require internet connection to access.

Shrink
May 13, 2013, 04:06 PM
Well, for starters, it looks prettier, and doesn't rely on cloud storage (optional). Plus theres great desktop apps that don't require internet connection to access.

Well...it's prettier!! That's worth 17.99!!:eek:

(Yes, I know I'm ignoring the other stuff...better joke this way:p)

SandboxGeneral
May 13, 2013, 04:10 PM
Someone tell me, please, how this($17.99) is so much better than LastPass, which is free.

I'm not sure. Even the iOS (and other mobile platforms) [Premium] version of LastPass is $12 and the OS X and Windows is free. I like LastPass better because of it's browser integration and its cross-browser, cross-OS compatibility.

I tried 1password a while back and wasn't as impressed as I am with LastPass.

Tilpots
May 13, 2013, 04:11 PM
I'll second 1Password Anywhere. Possibly my favorite current feature. This is one of my most used apps.

NYhaven
May 13, 2013, 04:14 PM
It's not gonna stop apple from giving "the boys" all of your information on request.

Shrink
May 13, 2013, 04:15 PM
It's not gonna stop apple from giving "the boys" all of your information on request.

HUH!?:confused:

tonyr6
May 13, 2013, 04:39 PM
Just a heads up, 1Password is $17.99 on the App Store, not free.

As for the updates, they do seem pretty useful!

Way too expensive and why does it have a 17+ rating? I seen apps that were offensive with a 4+ rating. A example was a hip hop music app with the f word clearly in the title yet it has a 4+ rating. Even Google search app has a 4+ rating.

I will not buy it even if it was cheap for that reason because if the irritating popup saying if I am 17 years or older. I am 35 and my iTunes account should know by my birthdate.

Still $18 is a ripoff. I only bought one app the most $10. Then if Apple pulls it you are left with a expensive app with no updates.

Kissaragi
May 13, 2013, 04:42 PM
Someone tell me, please, how this($17.99) is so much better than LastPass, which is free.

With the state of our mobile network in the UK, storing the passwords locally on my iPhone is worth the money alone!

Shrink
May 13, 2013, 04:45 PM
With the state of our mobile network in the UK, storing the passwords locally on my iPhone is worth the money alone!

Sorry, totally ethnocentric! :o

bedifferent
May 13, 2013, 04:45 PM
I had doubts on the benefits of 1Password a while back. However, with Dropbox syncing, all my devices have secure access to my accounts, passwords, credit cards, etc. The most convenient feature is allowing it to generate complex passwords for your accounts. I do this on a monthly basis. Just need to remember my one [complex] password.

However, AgileBits has yet to update their OS X client. They've been "in development" for a loooong time, but it seems they're more focused on their iOS product. 1Password 4.0 for OS X may be a long way out, and won't be a free upgrade, which has many dissatisfied for ponying up cash only to have to buy it again (App Store doesn't allow "upgrade" pricing). Their OS X app is long in the tooth, could use iCloud syncing, better browser integration, etc.

MuseumVisitor
May 13, 2013, 04:46 PM
Well, for starters, it looks prettier, and doesn't rely on cloud storage (optional). Plus theres great desktop apps that don't require internet connection to access.

It used to be my fav, but since they removed local wi-fi syncing in version 4 these upgrades do not mean so much to me. I want my home syncing back as an option. I do not use Dropbox nor Cloud for such a private info to be flying around.

Does anyone know if oneSafe allows local wi-fi syncing btw. iOS app and desktop version?

philosopherdog
May 13, 2013, 04:53 PM
Someone tell me, please, how this($17.99) is so much better than LastPass, which is free.

Personally I use lastpass. But there are pretty major differences. 1password comes with an ios browser that actually works on both the iPhone and ipad. Lastpass is a serious challenge to access on an ios device. Besides lastpass is not just less attractive it's downright windows 3.1 ugly. Finally, is $17 really that much money? It just boggles my mind how cheap people are and unashamed of it to boot.

Shrink
May 13, 2013, 04:58 PM
Personally I use lastpass. But there are pretty major differences. 1password comes with an ios browser that actually works on both the iPhone and ipad. Lastpass is a serious challenge to access on an ios device. Besides lastpass is not just less attractive it's downright windows 3.1 ugly. Finally, is $17 really that much money? It just boggles my mind how cheap people are and unashamed of it to boot.

Since LastPass meets all my needs, works on all my devices, and is $12 for the Premium version...it's great for me. Others have other needs for which 1Password is better.

About the cheap and unashamed part...you got me!

Always good to crap on people in your posts...keep it up.:D

Kissaragi
May 13, 2013, 05:00 PM
It used to be my fav, but since they removed local wi-fi syncing in version 4 these upgrades do not mean so much to me. I want my home syncing back as an option. I do not use Dropbox nor Cloud for such a private info to be flying around.

Does anyone know if oneSafe allows local wi-fi syncing btw. iOS app and desktop version?

They put that back in a few weeks later due to popular demand.

ArtOfWarfare
May 13, 2013, 05:00 PM
Still $18 is a ripoff. I only bought one app the most $10. Then if Apple pulls it you are left with a expensive app with no updates.

$18 for quality software is a ripoff? This is the single thing I hate most about the App Store: it makes clueless people think software grows on trees and that every app should be $1 at most.

But I guess we should face reality, they're not targeting you. They're targeting people who would otherwise waste over $18 in time managing passwords. If you make $8/hour, it'll have to save you 135 minutes before it's worth it. If you make $80/hour, it'll have to save you 13.5 minutes before it's worth it. And of course, as your time becomes more valuable, so does the value of having super secure passwords.

tonyr6
May 13, 2013, 05:06 PM
It's not the price so much is that I don't trust Apple as they always pulling apps. I don't want to spend big bucks on a app and then the dictators at Apple decide it voilates something then they pull it. At least with a app that cost $1 it is not much loss.

AGKyle
May 13, 2013, 05:17 PM
Hi All! I work for AgileBits, just popping in to answer a few of the questions here. We keep an eye on these types of posts as best we can to make sure we can help however we can.

How long until Apple take this off the App Store, I wonder? ;)

There's no reason it should be taken off the App Store. They've approved the app several times now and we've been on the App Store for years.

Way too expensive and why does it have a 17+ rating? I seen apps that were offensive with a 4+ rating. A example was a hip hop music app with the f word clearly in the title yet it has a 4+ rating. Even Google search app has a 4+ rating.

I will not buy it even if it was cheap for that reason because if the irritating popup saying if I am 17 years or older. I am 35 and my iTunes account should know by my birthdate.

Still $18 is a ripoff. I only bought one app the most $10. Then if Apple pulls it you are left with a expensive app with no updates.

The built in browser requires 17+ rating. If you look at other browsers in the App Store (Chrome (http://itunes.apple.com/us/app/chrome/id535886823?mt=8), Atomic Web Browser (https://itunes.apple.com/us/app/atomic-web-browser-full-screen/id347929410?mt=8), and many others) they're all 17+. This is because the browser can goto any webpage. It's not something we can change. Sorry!

See the above mention, it's extremely unlikely it'll be removed from the App Store. It's been on there for years.

As for the price. We certainly feel it is worth the price. We provide full support and do our very best to make our users happy. You're welcome to contact us via email (see the signature link for details) and we can happily answer any questions you have prior to purchasing or after if you have any trouble at all along the way.


However, AgileBits has yet to update their OS X client. They've been "in development" for a loooong time, but it seems they're more focused on their iOS product. 1Password 4.0 for OS X may be a long way out, and won't be a free upgrade, which has many dissatisfied for ponying up cash only to have to buy it again (App Store doesn't allow "upgrade" pricing). Their OS X app is long in the tooth, could use iCloud syncing, better browser integration, etc.

We're working on the OS X app. We're a very small team and it's definitely not easy to put out apps of this complexity without time :) We hope to have the Mac application out to our users as soon as we possibly can.

For what it's worth, all users that purchased from the Mac App Store will get a free upgrade to version 4. So, there's no need for the App Store to have upgrade pricing options.

There's also a banner on our website store saying any purchases made from a certain point forward will receive a free upgrade to version 4. We'll do our best to accommodate our users.

It used to be my fav, but since they removed local wi-fi syncing in version 4 these upgrades do not mean so much to me. I want my home syncing back as an option. I do not use Dropbox nor Cloud for such a private info to be flying around.


We removed local wi-fi syncing because it was just not a good user experience. We always hear from users who thought it was great and it worked fine for them. For these users, we certainly understand that it doesn't seem like it was a bad user experience, but to the majority of our users it broke frequently, it wasn't easy to setup and a lot of these were things we couldn't fix. It often came down to network configurations and network hardware. It just wasn't an easy fix.

We heard from users like yourself and we released a local USB sync in place of the wifi option. You can read more about it here (http://blog.agilebits.com/2013/01/03/direct-syncing-in-1password-4-for-ios/)

Instructions on how to get it running are here (http://discussions.agilebits.com/categories/1password-usb-sync).

Do note that it is a beta, but many users are using it without any issues at all. Most of what is beta about it is related to the interface and initial setup. We hope to improve this before releasing it as a real 1.0 release.

brentsg
May 13, 2013, 05:19 PM
That sucks, I didn't even realize that I wasn't using the current version of ios 1password.

Aparently I bought mine a few months before the current revision was released and upgrades aren't free or discounted.

Using 1password Pro 3.7.2

AGKyle
May 13, 2013, 05:28 PM
It's not the price so much is that I don't trust Apple as they always pulling apps. I don't want to spend big bucks on a app and then the dictators at Apple decide it voilates something then they pull it. At least with a app that cost $1 it is not much loss.

See my previous reply above, too. We've been on the store in some variation or another for years. We're on version 4. There's nothing in 1Password that would cause it to be removed. We only use approved APIs and we're not doing anything that Apple says not to. We're following the rules pretty closely and users really shouldn't worry about this.

I hope that helps, but if you have any questions please shoot us an email (see my signature link) and we'll be happy to answer anything else you are concerned with.

----------

That sucks, I didn't even realize that I wasn't using the current version of ios 1password.

Aparently I bought mine a few months before the current revision was released and upgrades aren't free or discounted.

Using 1password Pro 3.7.2

Send us an email, see the link below in my signature and we'll see what we can do to help.

dpetree
May 13, 2013, 05:35 PM
One of my "Must have" apps too

Can't live without this one...

Great new features...

bedifferent
May 13, 2013, 05:54 PM
We're working on the OS X app. We're a very small team and it's definitely not easy to put out apps of this complexity without time :) We hope to have the Mac application out to our users as soon as we possibly can.

For what it's worth, all users that purchased from the Mac App Store will get a free upgrade to version 4. So, there's no need for the App Store to have upgrade pricing options.

There's also a banner on our website store saying any purchases made from a certain point forward will receive a free upgrade to version 4. We'll do our best to accommodate our users.

Good news, thanks for taking the time in responding to our concerns. The last time I checked there were concerns regarding pricing for the 4.0 OS X app. I'm glad to know I'll be able to upgrade once it's released. :)

Mlrollin91
May 13, 2013, 05:58 PM
1Password Mac App is $49.99, iOS App is $17.99.
OneSafe Mac App $12.99 (was $5.99), iOS App is $5.99.

You can get both Mac and iOS OneSafe app for the price of the iOS 1Password app. Yes it offers more and to some they might use and need those features, but for basic password protection and cloud syncing service between all your devices, OneSafe is fantastic.

I used 1Password for iOS and Mac for years, but since I was going to have to repurchase both apps for Mac and iOS in order to get the latest updates, I looked for an alternative and found one.

AGKyle
May 13, 2013, 06:06 PM
Good news, thanks for taking the time in responding to our concerns. The last time I checked there were concerns regarding pricing for the 4.0 OS X app. I'm glad to know I'll be able to upgrade once it's released. :)

My pleasure. We always do our best to help our users. It's not always possible to make everyone happy but we certainly try.

We really enjoy what we do and the worst thing in our eyes is not being able to continue making 1Password great.

Corrode
May 13, 2013, 06:34 PM
I researched a lot and had 1Password on my short list but just couldn't justify the expense. pwSafe was wayyyy cheaper when buying it for iPhone, iPad, and OSX and just as secure.

When there's so many alternatives available I find it hard to believe that 1Password is worth the premium it charges.

GIZBUG
May 13, 2013, 06:59 PM
Too bad the price is still outrageous.......

grundoon
May 13, 2013, 07:23 PM
Since LastPass meets all my needs, works on all my devices, and is $12 for the Premium version...it's great for me.

For someone seemingly obsessed with price tag, one would think you'd notice the difference between "$12" and "a subscription that works out to $12 per year".

Shrink
May 13, 2013, 07:29 PM
For someone seemingly obsessed with price tag, one would think you'd notice the difference between "$12" and "a subscription that works out to $12 per year".

Thanks for the fine tuning.:D

As far as my "obsession with price tag"...not so much. If I have created that impression, let me disabuse you of that notion. I am more than willing to pay for that which meets my needs.

LastPass meets my needs.

At the risk of sounding defensive, take a look at the "Espresso Enthusiast" thread to evaluate my willingness to pay for that which meets my needs.:D;)

MuseumVisitor
May 13, 2013, 08:24 PM
1Password Mac App is $49.99, iOS App is $17.99.
OneSafe Mac App $12.99 (was $5.99), iOS App is $5.99.

You can get both Mac and iOS OneSafe app for the price of the iOS 1Password app. Yes it offers more and to some they might use and need those features, but for basic password protection and cloud syncing service between all your devices, OneSafe is fantastic.

I used 1Password for iOS and Mac for years, but since I was going to have to repurchase both apps for Mac and iOS in order to get the latest updates, I looked for an alternative and found one.


In oneSafe, it seems that you can export and import from your desktop app via wi-fi home network? Is that working? Can you confirm that please?
Thanks

techpr
May 13, 2013, 08:28 PM
This Application must cost $99!! anyone that says it's not worth the $17.99 don't have a clue how extremely useful this Application is. I use it since version 2 on the Mac and any paid update is worth the money.

Very secure and portable. I run 1Password 100 times a day on iPad, iPhone and Mac. This is not a Toy App!!

skellener
May 13, 2013, 08:29 PM
1Password for OSX and iOS - easily one of the best software purchases I have ever made. Works great! I for one have no problem paying someone for something that I use everyday and works extremely well. Thank you AgileBits!

timd.mackey
May 13, 2013, 08:53 PM
1Password is hands down the most valuable piece of software I have ever purchased. It's saved me from the burden of remembering passwords for the hundreds of accounts that I have. Its given me peace of mind, knowing that I have unique, secure passwords for all of my accounts, all because I know that I don't have to remember them all. It's saved me hours of typing login credentials (no kidding, with the amount I use this program, it adds up to hours).

The only program that has given me even remotely comparable value is Adobe Creative Suite, and that's only because I use it for my profession. Even still, it cost me 50 times more than 1Password did.

spb3
May 13, 2013, 08:53 PM
Hi All! I work for AgileBits, just popping in to answer a few of the questions here. We keep an eye on these types of posts as best we can to make sure we can help however we can.
Kyle, keep up the good work. Your app is solid. Took some time to decide to cough out the money for it. But you do pay for quality. Have OS X app as well. Waiting for iCloud syncing. Also would be nice if the app was smarter in naming the websites. (ie instead of secure.newegg.com just Newegg.com etc)

vigorblade
May 13, 2013, 08:56 PM
I love this app. Got it on my iPad, iPhone and mac pro and don't regret one bit investing in it.

Before 1password, I would re-use the same passwords / usernames all over the place, because it was just easier than memorizing separe logins to all the sites i've registered with throughout the many years of being on the net. I would have to write down passwords and hide them (just in case I forgot). The problem was that sometimes I hid them too well and I could not even find some of those hidden passwords scattered all over the place.

I recently looked at all the passwords I now have saved and I could not imagine keeping track of all those unique passwords without something like 1password.

techpr
May 13, 2013, 09:10 PM
It's not the price so much is that I don't trust Apple as they always pulling apps. I don't want to spend big bucks on a app and then the dictators at Apple decide it voilates something then they pull it. At least with a app that cost $1 it is not much loss.

This App has been in the App Store for 3 years. it's the first App you must install on any clean iOS or Mac install. Apple know this App is very important to people.

Mlrollin91
May 13, 2013, 09:44 PM
In oneSafe, it seems that you can export and import from your desktop app via wi-fi home network? Is that working? Can you confirm that please?
Thanks

Import/Export what exactly? The only import/export buttons I see involve backups.

dwhittington
May 14, 2013, 12:17 AM
That sucks, I didn't even realize that I wasn't using the current version of ios 1password.

Aparently I bought mine a few months before the current revision was released and upgrades aren't free or discounted.

Using 1password Pro 3.7.2

Don't worry, you're not alone.

AT06
May 14, 2013, 01:41 AM
AG Kyle - could you look at updating the app so that you can have the option to change it to UK. I don't think this would take long to do at all, and would make it a lot easier for uk users as currently I have to delete the US fields and replace them with the uk ones.

Just that the app seems very tailored to the US when a lot of customers are from other countries.

errin
May 14, 2013, 01:44 AM
That sucks, I didn't even realize that I wasn't using the current version of ios 1password.

Aparently I bought mine a few months before the current revision was released and upgrades aren't free or discounted.

Using 1password Pro 3.7.2

Me too. Actually I don't really mind if I can't get a free upgrade because I know it's the major update so you have to pay for the new version.

But the most annoying is they even pull the old version (1password3) out of the Appstore with the reason that they afraid customers will be confused which app they should buy.

Thank you but NO. I used to be a fan of 1Password both in Mac and iPhone but I don't think 1password is the trustable app anymore.

Try to imagine if you waste your $18 and in next 3 months they release 1password5 and force you to buy the mew version instead of let you download the old one in case you need to.

Futurix
May 14, 2013, 01:59 AM
You can re-download old version from the list of your Purchased apps.

errin
May 14, 2013, 02:09 AM
You can re-download old version from the list of your Purchased apps.

Yes I know that. But there are more than thousands apps that I purchased and as far as I know the only way to search for purchased app is scrolling down the screen. (If there is other easier way please tell ne maybe I miss out something.)

Futurix
May 14, 2013, 06:02 AM
So you knew that your comment about inability to download old version of 1Password was false yet you still made it? Trolling much?

You have the following options:

1) Bite the bullet and scroll a list of 1000 apps (it might become smaller if you will hide apps that are already on your phone). You only need to do it once!

2) Use iTunes to reinstall the app (same list but with much less scrolling on a Mac/PC).

3) Use iTunes to trim the list of purchased apps by hiding the ones you no longer need (that's what I did - my list went from 700 to about 150). Hide apps that are no longer supported, apps that you've tried but decided not to use, free versions of apps bought later, irrelevant apps for past events, crapps, etc (you can always unhide them later, should you change your mind).

Basically I find it hard to fault AgileBits - they did everything right.

trainwrecka
May 14, 2013, 07:11 AM
Hi All! I work for AgileBits, just popping in to answer a few of the questions here. We keep an eye on these types of posts as best we can to make sure we can help however we can.

....

For what it's worth, all users that purchased from the Mac App Store will get a free upgrade to version 4. So, there's no need for the App Store to have upgrade pricing options.

Thanks for the info! Picking this up today.

musio
May 14, 2013, 07:12 AM
AGKyle, will there be any promotional discounts with the new version?
I've bought 1pass for the Mac if that helps? I've got the iOS version on price watch currently

r3m1
May 14, 2013, 07:42 AM
This Application must cost $99!! anyone that says it's not worth the $17.99 don't have a clue how extremely useful this Application is. I use it since version 2 on the Mac and any paid update is worth the money.

Very secure and portable. I run 1Password 100 times a day on iPad, iPhone and Mac. This is not a Toy App!!

AGKyle is that you ... :D


Own 1Password on the Mac but kept going back to LastPass (LP), 1Password does not recognize (some) websites that are asking for username/password combo ... LP does a better job

aajeevlin
May 14, 2013, 08:50 AM
AGKyle, will there be any promotional discounts with the new version?
I've bought 1pass for the Mac if that helps? I've got the iOS version on price watch currently

Count me in, I missed the last discount. But would really like to pick this up (both the OS and iOS app) if you guys will run another discount.

AGKyle
May 14, 2013, 09:31 AM
1Password for OSX and iOS - easily one of the best software purchases I have ever made. Works great! I for one have no problem paying someone for something that I use everyday and works extremely well. Thank you AgileBits!

1Password is hands down the most valuable piece of software I have ever purchased. It's saved me from the burden of remembering passwords for the hundreds of accounts that I have. Its given me peace of mind, knowing that I have unique, secure passwords for all of my accounts, all because I know that I don't have to remember them all. It's saved me hours of typing login credentials (no kidding, with the amount I use this program, it adds up to hours).

The only program that has given me even remotely comparable value is Adobe Creative Suite, and that's only because I use it for my profession. Even still, it cost me 50 times more than 1Password did.

Kyle, keep up the good work. Your app is solid. Took some time to decide to cough out the money for it. But you do pay for quality. Have OS X app as well. Waiting for iCloud syncing. Also would be nice if the app was smarter in naming the websites. (ie instead of secure.newegg.com just Newegg.com etc)

I love this app. Got it on my iPad, iPhone and mac pro and don't regret one bit investing in it.

Before 1password, I would re-use the same passwords / usernames all over the place, because it was just easier than memorizing separe logins to all the sites i've registered with throughout the many years of being on the net. I would have to write down passwords and hide them (just in case I forgot). The problem was that sometimes I hid them too well and I could not even find some of those hidden passwords scattered all over the place.

I recently looked at all the passwords I now have saved and I could not imagine keeping track of all those unique passwords without something like 1password.

Just wanted to say thanks to all of you. Many members of our team, including our founders, have read this discussion and it always puts a smile on their face to see happy users. You're the reason we do this and it definitely means a lot to hear from happy users of 1Password.

Don't worry, you're not alone.

As mentioned to other users. Email us (link is located in my signature) and we'll see what we can do to help.

AG Kyle - could you look at updating the app so that you can have the option to change it to UK. I don't think this would take long to do at all, and would make it a lot easier for uk users as currently I have to delete the US fields and replace them with the uk ones.

Just that the app seems very tailored to the US when a lot of customers are from other countries.

Could you please email us with specific UK related issues? We have 3 members of our team in the UK and they've not had any real issues with the application. The most common is the "credit card / debit card" thing and this doesn't really matter too much. To the application it treats them the same and you can use the credit card area to store your debit card just fine.

The only other one that may be somewhat US centric is the identity information but this sort of has to be geared towards a particular set of information because of the filling feature we provide with it.

We're certainly open to hearing your suggestions and concerns though. This just isn't the best place to discuss them (too much other stuff going on and I fear it'll get lost).

Me too. Actually I don't really mind if I can't get a free upgrade because I know it's the major update so you have to pay for the new version.

But the most annoying is they even pull the old version (1password3) out of the Appstore with the reason that they afraid customers will be confused which app they should buy.

Thank you but NO. I used to be a fan of 1Password both in Mac and iPhone but I don't think 1password is the trustable app anymore.

Try to imagine if you waste your $18 and in next 3 months they release 1password5 and force you to buy the mew version instead of let you download the old one in case you need to.

You can re-download old version from the list of your Purchased apps.

As someone who works in support, this was a tough decision to make, but one that we felt was important. We previously had 3 versions in the App Store and this alone caused a tremendous amount of confusion. Users may not see this but in support, we seen so much of it that going to a single app was one of the single best features of the new app.

Had we added yet another to list this, making it 4 apps, then the confusion would've been even greater and the explanations we would've had to provide for customers asking questions (and there were a lot of them) would've been even more convoluted.

One thing I always have to remind myself is that I'm a pretty knowledgable person. It sounds like you are as well and to us, these types of things are very simple to understand. But, think about those people in your life who don't understand technology very well, how confusing is it to them to have to pick between two applications, let alone four? If I told my mom to buy an app and there were two, she'd freak and not know which one to buy and I'd have to explain it to her. Of course, she has me to help her, but not everyone has that.

This normally isn't a big issue if you can issue refunds in the case of a mistake, but when you can't issue refunds like in the App Store then this simply compounds the issue and frustrates the customer when they found out they purchased the previous version, not the old one.

So, I do want to apologize for the inconvenience but in the big picture, we had to do what was right for our users and make sure that any new purchasers got the new app and didn't mistakenly get the previous one by accident.

----------

AGKyle, will there be any promotional discounts with the new version?
I've bought 1pass for the Mac if that helps? I've got the iOS version on price watch currently

Count me in, I missed the last discount. But would really like to pick this up (both the OS and iOS app) if you guys will run another discount.

It's too early to say. I'm just not sure if we are or not. It's not one of the decisions that I make, it comes from higher up the chain of command :)

If you're really interested in knowing more, please either subscribe to our blog (http://blog.agilebits.com) or newsletter (https://agilebits.com/company/newsletter) (it's very low traffic, 4 or so a year and we never share that info with others). We will announce the release of 1Password 4 for Mac and any promotions there as soon as we have information to give and whether there will be any sales or promos going. Including for the iOS app (not just Mac).

Wish I had more to tell but there just haven't been any decisions made, as far as I know.

AGKyle is that you ... :D


Own 1Password on the Mac but kept going back to LastPass (LP), 1Password does not recognize (some) websites that are asking for username/password combo ... LP does a better job

Nope, wasn't me. :)

All joking aside, I try to stay away from any discussion about competitors unless the information being mentioned about 1Password is misunderstood or confusing. In those cases I'll step in and provide information but still avoid the discussion of other applications.

I'm a big believer in users having the choice to choose what application fits their needs. We all know at AgileBits that our application works really well for a lot of people but it may not always work for everyone.

We strive to make it better and we certainly welcome feedback from users. We're happy to work through troublesome logins with users too (I often research why certain logins fail so it's a bigger part of my job here). I think some of the changes we'll be making in 1Password 4 for Mac will make a lot more time for us to improve the filling and saving features in the browser :)

AT06
May 14, 2013, 10:41 AM
Could you please email us with specific UK related issues? We have 3 members of our team in the UK and they've not had any real issues with the application. The most common is the "credit card / debit card" thing and this doesn't really matter too much. To the application it treats them the same and you can use the credit card area to store your debit card just fine.

The only other one that may be somewhat US centric is the identity information but this sort of has to be geared towards a particular set of information because of the filling feature we provide with it.

We're certainly open to hearing your suggestions and concerns though. This just isn't the best place to discuss them (too much other stuff going on and I fear it'll get lost).

It's really just a few small things that, as you have said, people from non-US countries must work around. I will email support with them and perhaps one day you will be able to select which country the app be tailored to. Still without these minor things its a great, and one of my most used, apps and I couldn't live without it - keep up all the good work :D

errin
May 14, 2013, 11:00 AM
So you knew that your comment about inability to download old version of 1Password was false yet you still made it? Trolling much?

You have the following options:

1) Bite the bullet and scroll a list of 1000 apps (it might become smaller if you will hide apps that are already on your phone). You only need to do it once!

2) Use iTunes to reinstall the app (same list but with much less scrolling on a Mac/PC).

3) Use iTunes to trim the list of purchased apps by hiding the ones you no longer need (that's what I did - my list went from 700 to about 150). Hide apps that are no longer supported, apps that you've tried but decided not to use, free versions of apps bought later, irrelevant apps for past events, crapps, etc (you can always unhide them later, should you change your mind).

Basically I find it hard to fault AgileBits - they did everything right.

So why did the remove the 1Password3 from the Appstore? Just because they care so much about new customer but left the old ones?

I don't care being a troll in you eyes and I don't think I do anything wrong.

As I mentioned before I understand that the major upgrade mean new purchase but is it really that important to remove the app from the Appstore?

iTunes has a good searching function but they cut that out and force users to do it manually. This is 2013 and you still think your suggested choices are the best?

I don't think they did everything right neither nor you.

----------

@AGKyle

Thank you for your kindly respond. Apology accepted.

I understand your situation I thought if you choose to use the name for each app like "1Password3" "1Password4" It wouldn't be confused. And yes, I might wrong about that too.

May I ask you what if in the future you release the new version of 1Password (maybe 1Password5). Will you ditch out the current 1Password from the Appstore like the last one? Maybe I might reconsidering about buying this app.

AGKyle
May 14, 2013, 11:24 AM
So why did the remove the 1Password3 from the Appstore? Just because they care so much about new customer but left the old ones?

I don't care being a troll in you eyes and I don't think I do anything wrong.

As I mentioned before I understand that the major upgrade mean new purchase but is it really that important to remove the app from the Appstore?

iTunes has a good searching function but they cut that out and force users to do it manually. This is 2013 and you still think your suggested choices are the best?

I don't think they did everything right neither nor you.

----------

@AGKyle

Thank you for your kindly respond. Apology accepted.

I understand your situation I thought if you choose to use the name for each app like "1Password3" "1Password4" It wouldn't be confused. And yes, I might wrong about that too.

May I ask you what if in the future you release the new version of 1Password (maybe 1Password5). Will you ditch out the current 1Password from the Appstore like the last one? Maybe I might reconsidering about buying this app.

I do want to clarify that we definitely didn't want to leave existing users behind. That was certainly not our intent.

Naming the app is one thing but often when users search for an application they just hit the first thing that comes up and they purchase that. We didn't want to risk 1Password 3 being the one that came up first. Look on the iPhone where it only shows a single app at a time. Imagine 1Password 3 coming up first, not 1Password 4. Also, we couldn't mention in the description that there's a newer version out. Apple has a lot of weird restrictions on what you can say in the description of the application.

We just couldn't find a good way to make it work while keeping them in the store. The app isn't "removed" from the store, it's still there in the purchases area, but it isn't for sale any longer. That is one key difference. Alternatively you could goto purchases on your Mac/PC and download it there. Then sync it by using iTunes. I know you said you had a lot of purchased apps so this may be another alternative. Just throwing it out there, not sure if there's a valid reason for not doing this though.

As for future versions. We're so far out from 1Password 5 (version 3 was out for 3 years before version 4 was released) that I just can't give you any indication of what may happen. A lot can change, maybe Apple allows upgrade pricing, maybe there's some new fancy way of handling all of this. We just don't know. 1Password 4 has been out for about 5 months. We haven't released version 4 for Mac yet, so there's a lot of time between version 4 and version 5 being released. It's not even something we're talking about at this point.

Do note that we released 1Password on the App Store way back when it was first opened. We never charged for version 2 or version 3 of the application for existing users. So, that was 3-4 years of free upgrades for users.

I'm not sure what will happen in the future. I'm also not one of the people that make these types of decisions. While I can certainly give feedback to those who do, it's not me that makes the ultimate decision. I'm just a support guy :) I do what I can to help users like yourself but I can't make any promises about the future, it's outside my job description.

I'll certainly pass your feedback along to the developers. Note that they also have been reading the discussion here so they're probably already familiar :)

k.alexander
May 14, 2013, 04:09 PM
When the iPhone was announced and I was looking to switch from Symbian, not having a "password storage/locker app" of any kind was a big concern. I managed somehow for a while, and Agile soon had a bookmarklet solution (if I'm not mistaken). Eventually the AppStore opened and 1Password for iPhone and then a Pro version came out. I bought these apps.

Simply put, outside of Phone, Messages, Mail and Safari, this is without doubt my most used app. I've praised its benefits to many a friends and coworkers, many of whom went on to use the app, and have thanked me for the recommendation. I simply do not understand how people manage without an app such as this, and I find that 1Password does everything I need. I did look at the competitors, but as someone mentioned, the subscription-nature of Lastpass seemed more expensive in the long run. I use the app daily. I do miss the bookmarklet feature which I believe was removed at some point.

I will say that when I purchased an iPad for my wife just a few weeks ago, and went to download 1Password for her (she too is a convert now, and has been using it on her iPhone for a while), I was disappointed that I couldn't simply download the app from the appstore as a new version was out. I did search through my long long list of previously purchased apps, it's too long to go through one by one, so I sorted it by alphabet, thinking that 1Password would be at the very top or bottom, but for some reason could not find the app. So she's been without the app on her iPad, and it's just one of many things on our ever-growing list of things I need to "get to and resolve".

I do understand the confusion, and frankly, I agree, having three apps on the store before was confusing even for someone who's "into this stuff" like I am. Wish the AppStore had a better way for dealing with the issue like the one faced by Agile (i.e. removing/hiding the old app, to make room for the new one).

Kyle - you guys rock, keep up the good work.

Kissaragi
May 14, 2013, 05:30 PM
The whole 1password/1password pro thing was annoying a few years ago so I think they are right to just have version 4. Its not like they make you rebuy the app every 6 months.

I haven't actually tried the competition but I've always loved 1password so much that I've never felt the need to do so. Looking forward to version 4 on osx

figaro331
May 14, 2013, 05:47 PM
Cool stuff, not that I'd use any of it but cool stuff.

I don't understand you, Guys- why do you need 1password for $17 if onesafe:
http://www.onesafe-apps.com
cost much less, just $6.00 and has more features!
I'm using it for 2 years and very happy with it. It has military grade AES-256 encryption and PBKDF2 key protection.
;););)

Futurix
May 14, 2013, 09:48 PM
So why did the remove the 1Password3 from the Appstore? Just because they care so much about new customer but left the old ones?

iTunes has a good searching function but they cut that out and force users to do it manually. This is 2013 and you still think your suggested choices are the best?

If you want to reinstall apps you've purchased before - you have "Purchased" section of App Store. This is how you are supposed to do it, and it's the same with music / films / books / etc. Yes, if you have 1000 apps in there, it might be a bit of a chore to do it - but this is a problem that Apple should solve (by adding search in Purchased), not AgileBits. In fact, if Apple would have bothered to implement upgrades for the App Store - the whole situation wouldn't have happened at all.

Keeping old version of an app available for new purchases will inevitably lead to people buying old version by mistake and getting irate at developers about it - it is not worth the hassle, just because you are too lazy to scroll a few screens or too lazy to clean up list of your purchases.

dieselboy27
May 14, 2013, 09:51 PM
I'm still seeing a crash when using the browser in this app.

AGKyle
May 16, 2013, 09:10 AM
Sorry for the delay in getting back in here.



I will say that when I purchased an iPad for my wife just a few weeks ago, and went to download 1Password for her (she too is a convert now, and has been using it on her iPhone for a while), I was disappointed that I couldn't simply download the app from the appstore as a new version was out. I did search through my long long list of previously purchased apps, it's too long to go through one by one, so I sorted it by alphabet, thinking that 1Password would be at the very top or bottom, but for some reason could not find the app. So she's been without the app on her iPad, and it's just one of many things on our ever-growing list of things I need to "get to and resolve".

I do understand the confusion, and frankly, I agree, having three apps on the store before was confusing even for someone who's "into this stuff" like I am. Wish the AppStore had a better way for dealing with the issue like the one faced by Agile (i.e. removing/hiding the old app, to make room for the new one).

Kyle - you guys rock, keep up the good work.

Thanks so much for the kind words!

The bookmarklets were removed for security reasons. But since then we've been investing heavily in trying to make the web browser that is built in more useful. Hopefully we'll see more tools from Apple to make this more useful in iOS 7, too.

I totally understand the issue with the finding an app in Purchased. My best advice is to download it from the Purchased area in iTunes and sync the app (if you do a manual sync, turning off automatic) you can do this really easily I think. I haven't done it since I only have around 150-200 apps (admittedly I'm on the lower end of the purchased app number!)

If you ever need help let us know via the link in my signature.


Keeping old version of an app available for new purchases will inevitably lead to people buying old version by mistake and getting irate at developers about it - it is not worth the hassle, just because you are too lazy to scroll a few screens or too lazy to clean up list of your purchases.

I don't think we want to call people lazy :) For some users it is a legitimate issue. We are in agreement that Apple needs to improve it though. The App Store needs some love I think but hopefully they'll get there so that users who have a lot of apps can more easily locate the purchased apps.

One thing I wish they did was more of a tutorial on how to install purchased apps again. It's not always very clear to users that Purchased apps is used for this.

I'm still seeing a crash when using the browser in this app.

I'm really sorry to hear you're having trouble with 1Password.

Please email us at support@agilebits.com and let us know so we can take a look. If things are ever crashing, we want to know about it so we can fix it.

You're welcome to mention my name in the email or the subject and someone will notify me if they stumble on it. I'll do my best to get everything fixed up for you.

musio
May 29, 2013, 02:48 AM
Price drops today! I'm picking up the iOS version to go with the desktop version :)