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RagHoll
Oct 29, 2005, 01:22 PM
I recently bought an iPod Nano... I have tried today putting my songs on but when I go to update my iPod it only allowed on 5 songs before saying there was no more space.

I took those five songs off so that my nano is now completley empty.
However -

Used: 1.80GB
Free: 21.2MB

Can anyone help? I'm not very good at this....



carpe diem
Oct 29, 2005, 01:44 PM
in you utilities folder there should be a ipod updater in it restore the iPod, that should work.

RagHoll
Oct 29, 2005, 02:03 PM
in you utilities folder there should be a ipod updater in it restore the iPod, that should work.

I'm sorry but I can't find my utilities folder... I'm on a pc, not a mac

dubbz
Oct 29, 2005, 02:05 PM
I'm sorry but I can't find my utilities folder... I'm on a pc, not a mac

Right click on the drive, choose Properties, click Disk Cleanup. That should clean up some space.

RagHoll
Oct 29, 2005, 02:06 PM
Right click on the drive, choose Properties, click Disk Cleanup. That should clean up some space.

Where is drive? Please could you put these things into laymans terms for me? :)

chaos86
Oct 29, 2005, 02:07 PM
if you have a folder called iPod in your Program Files folder, you might be able to find an app called iPod Updater in there. this app 1) erases the ipod and restores it to factory condition (internally, wont get out those scratches), 2) updates it to the latest firmware. this thing gets rid of almost any ipod problems short of hardware failure.

if you dont have an ipod updater app, download one from here http://www.versiontracker.com/dyn/moreinfo/win/26925

RagHoll
Oct 29, 2005, 02:11 PM
if you have a folder called iPod in your Program Files folder, you might be able to find an app called iPod Updater in there. this app 1) erases the ipod and restores it to factory condition (internally, wont get out those scratches), 2) updates it to the latest firmware. this thing gets rid of almost any ipod problems short of hardware failure.

if you dont have an ipod updater app, download one from here http://www.versiontracker.com/dyn/moreinfo/win/26925

Right! this is great.... Now, I've found what you're talking about but theres a bunch of little iPod pictures and the model numbers underneath but I can't tell which is a nano...?

dubbz
Oct 29, 2005, 02:11 PM
Where is drive? Please could you put these things into laymans terms for me? :)

The iPod drive/disk should be listed in Explorer (just press Windows key+E). I'm not sure what it's named by default. Probably iPod-something.

If it's not there, you might have to use iTunes to turn on hard disk mode or something (Edit > Preferences > iPod, in iTunes).

Edit: Nevermind. If you can get the iPod Updater working, it's probably better.

chaos86
Oct 29, 2005, 02:14 PM
Right! this is great.... Now, I've found what you're talking about but theres a bunch of little iPod pictures and the model numbers underneath but I can't tell which is a nano...?

I've never used the windows ipod updater but on the mac version that just tells you which models of ipod it's capable of updating. you dont have to choose. once you plug in your ipod (may have to quit and reopen the updater program), it should sense which type of ipod it is and use the appropriate updater on its own. you'll then have two options- update or restore. obviously (read the description next to these options) you want to restore.

RagHoll
Oct 29, 2005, 02:18 PM
I've never used the windows ipod updater but on the mac version that just tells you which models of ipod it's capable of updating. you dont have to choose. once you plug in your ipod (may have to quit and reopen the updater program), it should sense which type of ipod it is and use the appropriate updater on its own. you'll then have two options- update or restore. obviously (read the description next to these options) you want to restore.

Yes that did come up, but while it was initializing, it came up saying 'Internal error'

What does that mean?

chaos86
Oct 29, 2005, 02:27 PM
Yes that did come up, but while it was initializing, it came up saying 'Internal error'

What does that mean?

be more specific. what said "Internal Error"? was it windows, the ipod updater app, the screen on the ipod? where'd you see that?

RagHoll
Oct 29, 2005, 02:30 PM
be more specific. what said "Internal Error"? was it windows, the ipod updater app, the screen on the ipod? where'd you see that?

It says "internal manager error" on the ipod updater ap.

chaos86
Oct 29, 2005, 02:37 PM
i've never seen anything like that. my suggestion would be to remove and reinstall the the iPod Updater App. control panel>add/remove programs to remove it, then go to that link I gave earlier to download the new, latest version of it. hopefully if you uninstall then reinstall the Updater program it will replace any problems there are.

RagHoll
Oct 29, 2005, 02:40 PM
i've never seen anything like that. my suggestion would be to remove and reinstall the the iPod Updater App. control panel>add/remove programs to remove it, then go to that link I gave earlier to download the new, latest version of it. hopefully if you uninstall then reinstall the Updater program it will replace any problems there are.

Righto I'll give that try...

Thank you. You're very helpful :)

carpe diem
Oct 29, 2005, 03:16 PM
Flash chip error i suspect, call apple.

solinent
Oct 29, 2005, 03:26 PM
sorry bout double post, look below choas.

I read a bit, and then I posted, now i've redone it :D

Sorry...

chaos86
Oct 29, 2005, 03:29 PM
solinent : i know youre a newbie but dude read the thread before you post whats already been said.

solinent
Oct 29, 2005, 03:29 PM
it's prbaby just what they have been saying

Try this:

1)Connect your Ipod to your computer
2)Once connected go to the following:
Start>>Programs>>Ipod

If you can't find Programs>>Ipod, then you still have to install the ipod software, do that by installing the disk included with the software.

Ok, once in Start>>Programs>>Ipod, you should see Ipod Updater followed by a date. Go into that folder, and then click the thing again. This is where everyone said that it failed. Do what they said to redownload the program if it fails again. If it doesn't, can you please type out the EXACT error (even with the error code and everything, I can help you, as I develop programs for PCs). A file in your registry is probably corrupt and you'll have to fix it.

A thing should pop up, and once everything is ready (once initialization is complete) click "Restore".

Now check if it is ok, if it isn't, then just call apple and tell them that you've allready tried to restore.

Good Luck!

RagHoll
Oct 29, 2005, 03:30 PM
Right... I've tried all that and it wont work...

Whats the phone number?

jmufellow
Oct 29, 2005, 04:22 PM
I recently bought an iPod Nano... I have tried today putting my songs on but when I go to update my iPod it only allowed on 5 songs before saying there was no more space.

I took those five songs off so that my nano is now completley empty.
However -

Used: 1.80GB
Free: 21.2MB

Can anyone help? I'm not very good at this....
I don't know if this is your problem, but I had a similar problem with my ipod shuffle, where I thought I deleted the songs but they were still on there. What I had to do was to empty the trash (or recycle bin in windows) and it cleared my ipod so it had it's free space back. So try that with your ipod connected with your computer.