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dugbug
Jun 20, 2013, 02:49 PM
Anyone have this problem where streaming an icloud movie takes forever to start?

My internet connection is very fast (12Mbps or so), and netflix has no issues with HD flicks. Why is it the Atv is so finicky about caching a significant amount of the stream?



mic j
Jun 20, 2013, 04:18 PM
Anyone have this problem where streaming an icloud movie takes forever to start?

My internet connection is very fast (12Mbps or so), and netflix has no issues with HD flicks. Why is it the Atv is so finicky about caching a significant amount of the stream?
Mine doesn't do that. Movies always start in seconds. The one time I did have this problem, it turned out my DSL service had a problem and I was not getting the purchased speed (like 1-2 Mbps vs 11). After some rewiring at the hub box, speed returned and movie download start time went back to normal.

GGJstudios
Jun 20, 2013, 04:20 PM
Anyone have this problem where streaming an icloud movie takes forever to start?

My internet connection is very fast (12Mbps or so), and netflix has no issues with HD flicks. Why is it the Atv is so finicky about caching a significant amount of the stream?
You need to disable the "deliver my movie when the pizza arrives" option! :D Sorry, I just couldn't resist!

Shrink
Jun 20, 2013, 04:24 PM
You need to disable the "deliver my movie when the pizza arrives" option! :D Sorry, I just couldn't resist!

IRONY!

SARCASM!

SATIRE!

And he knows "How To Fully Delete An App", too!

The man's talent is a constant source of amazement!:eek:

:p ;)

mattopotamus
Jun 20, 2013, 05:37 PM
Anyone have this problem where streaming an icloud movie takes forever to start?

My internet connection is very fast (12Mbps or so), and netflix has no issues with HD flicks. Why is it the Atv is so finicky about caching a significant amount of the stream?

It has to be your internet. I have seen it take that long or longer on a bad connection. You may have fast internet but a weak connection.

whooleytoo
Jun 26, 2013, 09:44 AM
I don't know about iCloud streaming, but Netflix does have adaptive streaming, so it'll lower the quality of the stream on the fly if there isn't sufficient bandwidth. So, it can probably buffer less, in the knowledge that if there's a problem it'll just drop the quality a bit.

If iCloud streaming isn't adaptive, it would have to be more conservative and buffer more; since if there's insufficient bandwidth the stream would actually stall (very poor user experience).

Obviously it depends on the bitrate of the iCloud movie too. If your connection is 12Mbps, you might be getting less, so it might struggle if streaming 1080p videos (depending on compression, of course).

Civil Engineer
Jun 26, 2013, 10:58 AM
I have had this problem a couple of times and rebooting my modem and router solved it.

hbmex
Jun 26, 2013, 11:32 AM
In had the same problem. Turns out it was my modem. Do a speed check to ensure your are getting the Internet speed you are paying for. My modem was very old. I purchase a new modem and now everything works fine.

dugbug
Jun 27, 2013, 08:04 AM
In had the same problem. Turns out it was my modem. Do a speed check to ensure your are getting the Internet speed you are paying for. My modem was very old. I purchase a new modem and now everything works fine.

Speedcheck screams (speedtest.net). The apple tv is gigabit hard-wired all the way to a time capsule.

I think itunes icloud gets throttled, IMHO. youtube does the same thing but netflix does not.

Could this be a QOS setting in time capsule? The house enet screams, no speedtest.net issues anywhere even over wifi.

gdbleb
Jun 27, 2013, 11:03 AM
Speedcheck screams (speedtest.net). The apple tv is gigabit hard-wired all the way to a time capsule.

I think itunes icloud gets throttled, IMHO. youtube does the same thing but netflix does not.

Could this be a QOS setting in time capsule? The house enet screams, no speedtest.net issues anywhere even over wifi.

I had the same problems early part of this year (Jan - April) but only on Friday and Saturday evenings.
I have FIOS @ 50 Mbps down so couldn't be that. Rebooted FIOS router to no avail. There were a couple of times I rented the movie from Verizon instead and yes, I thought of ISP throttling, but -
ATV Movie rentals mid-week never had issues so I attributed it to Apple and Apple scaling their servers. You'll never get them to admit that however.
Last thing, I believe the ATV only has a 100 meg Ethernet chip.

dugbug
Jun 27, 2013, 12:10 PM
Last thing, I believe the ATV only has a 100 meg Ethernet chip.

yes, 10/100 is more than the thing needs. I'm just implying its not wireless and there is no weak link up to the cable modem.