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View Full Version : Windows 7 Bootcamp touchpad stops working




sloop john b
Jun 27, 2013, 08:21 PM
Just bought a 2013 11" i5/8GB/512 Air - my first mac so I'm a newbie and still learning. I've searched these forums and the internet all day and haven't found a solution to this.....

While installing Windows 7 via bootcamp (using ISO on a flashdrive), the windows installation process goes smoothly until it reboots during the completing installation part. After the reboots, when the Windows 7 setup screen asks to type in the computer/user name, the keyboard and trackpad suddenly do not work, and I cannot type the computer name in to complete the installation.

Has anyone had this issue or know how to fix this/where to lead me?

Thanks in advance!



cpine505
Jun 27, 2013, 09:45 PM
This is a known issue when trying to install via a USB 3.0 device.

http://support.apple.com/kb/TS4589

sloop john b
Jun 27, 2013, 10:15 PM
It's a USB 2.0 flash. Would trying a different .ISO or something simple along those lines maybe do the trick?