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View Full Version : $100 appstore credit back to school special




Selfdestrukt
Jul 2, 2013, 03:30 PM
How do we claim it if we just purchased an AIR? Return and rebuy?



gt94
Jul 2, 2013, 03:52 PM
How do we claim it if we just purchased an AIR? Return and rebuy?

Call Apple. They will send you one by email if you are within the 14 day return period.

Jazwire
Jul 2, 2013, 03:56 PM
Call Apple. They will send you one by email if you are within the 14 day return period.

This ^

CarsonJones
Jul 2, 2013, 04:15 PM
I bought mine June 14...called apple and asked if I could still get the promotion and they said yes I'm eligible still to call the store I picked it up from...I called the store and they said the same thing after looking up my transaction.

johnjey
Jul 2, 2013, 06:16 PM
hahaha i spent 4 mins on customer care and now the GIFT CARD is on its way to my inbox :) thanks guys :):):):)

Have to figure how to get the best buy to pay me something for the ipad mini i got last week

Subhumanguy
Jul 2, 2013, 06:22 PM
hahaha i spent 4 mins on customer care and now the GIFT CARD is on its way to my inbox :) thanks guys :):):):)

Have to figure how to get the best buy to pay me something for the ipad mini i got last week

Did they already send it to you or did they tell you that it would be 2-3 weeks? When I called this morning they agreed to e-mail the card; however, she said it would be 2-3 weeks and then she verified my email address.

amitdoc2b
Jul 2, 2013, 06:36 PM
Did they already send it to you or did they tell you that it would be 2-3 weeks? When I called this morning they agreed to e-mail the card; however, she said it would be 2-3 weeks and then she verified my email address.

I was told the 2-3 week thing also, and verified my e-mail address.

fedecape
Jul 2, 2013, 06:53 PM
I ordered my MacBook Air on June 11th and it arrived a week later.

Just called Apple, and they refunded me $100 of that purchase because somehow they were unable to provide me the gift card.

Great customer service 

luisito
Jul 2, 2013, 08:29 PM
I ordered my MacBook Air on June 11th and it arrived a week later.

Just called Apple, and they refunded me $100 of that purchase because somehow they were unable to provide me the gift card.

Great customer service 

Wow. Just like that. Good guy Apple never stops impressing me. They really go the extra mile to make us feel happy and fuzzy on the inside. :)

johnjey
Jul 2, 2013, 08:41 PM
Did they already send it to you or did they tell you that it would be 2-3 weeks? When I called this morning they agreed to e-mail the card; however, she said it would be 2-3 weeks and then she verified my email address.

Yes, 2-3 weeks....i would LOVE to have the $100 off taken from the Enormous 1622$ i paid...do we have an option of getting that done rather than getting the card ? We are customers and want a win-win lol !

irDigital0l
Jul 2, 2013, 09:19 PM
Yes, 2-3 weeks....i would LOVE to have the $100 off taken from the Enormous 1622$ i paid...do we have an option of getting that done rather than getting the card ? We are customers and want a win-win lol !

No

lets not get too greedy here

amitdoc2b
Jul 2, 2013, 09:42 PM
Yes, 2-3 weeks....i would LOVE to have the $100 off taken from the Enormous 1622$ i paid...do we have an option of getting that done rather than getting the card ? We are customers and want a win-win lol !

Do you have some sort of physical proof (i.e. e-mail, confirmation number, etc) that you will be receiving the $100 gift card in 2-3 weeks? What if the 3 weeks pass and you don't get anything, and they have no idea what you're talking about and say that you bought the laptop like almost 2 months ago when the promotion wasn't even available! LOL

Subhumanguy
Jul 2, 2013, 10:21 PM
Do you have some sort of physical proof (i.e. e-mail, confirmation number, etc) that you will be receiving the $100 gift card in 2-3 weeks? What if the 3 weeks pass and you don't get anything, and they have no idea what you're talking about and say that you bought the laptop like almost 2 months ago when the promotion wasn't even available! LOL

When I got off the phone with Apple the same thought went through my head. I'm thinking of calling back tomorrow to discuss it further.

mattferg
Jul 3, 2013, 07:14 AM
Do you have some sort of physical proof (i.e. e-mail, confirmation number, etc) that you will be receiving the $100 gift card in 2-3 weeks? What if the 3 weeks pass and you don't get anything, and they have no idea what you're talking about and say that you bought the laptop like almost 2 months ago when the promotion wasn't even available! LOL

I got an email confirm from the rep I spoke to.

luisito
Jul 3, 2013, 08:20 AM
No

lets not get too greedy here

Haha. People will start asking for a new iPod Touch as well just like in the old days.

johnjey
Jul 4, 2013, 12:11 AM
I got an email confirm from the rep I spoke to.

i DID NOT receive any email :( :(
:mad::mad::mad:

amitdoc2b
Jul 4, 2013, 01:14 AM
i DID NOT receive any email :( :(
:mad::mad::mad:

I also didn't receive an e-mail, and I actually requested one or a confirmation number. The rep said there isn't one and they took notes in their system that other employees can refer to.

tehsprayer
Jul 4, 2013, 09:46 AM
I got told 3 weeks on the phone, but have no email confirmation...I'm sure they have calls recorded.

fedecape
Jul 4, 2013, 01:10 PM
I was told about an email, but I didn't receive it.

Anyways, the rep did the job and as I said they refunded my $100. He even added 7% tax :D

Of course I'm not buying any gift card.

Suraj R.
Jul 4, 2013, 01:21 PM
Wait, so if I bought my MBA (love it btw) on the 28th of June, I can still get the $100 card? Sweet! Calling Apple now.

johnjey
Jul 4, 2013, 01:22 PM
haan bhai Suraj..lol

----------

I was told about an email, but I didn't receive it.

Anyways, the rep did the job and as I said they refunded my $100. He even added 7% tax :D

Of course I'm not buying any gift card.

So you have an option to either take the $ off or the gift card ? Although i don't really care about the $100 cash back into my account...but will be good to know

fedecape
Jul 4, 2013, 01:26 PM
haan bhai Suraj..lol

----------



So you have an option to either take the $ off or the gift card ? Although i don't really care about the $100 cash back into my account...but will be good to know

I don't think so.

I called because I bought my MBA before this promotion, and I wanted the gift card. The rep told me that he was unable to generate a gift card for me, but had no problem taking the price of the gift card off my macbook payment and back to my credit card.

sekman
Jul 4, 2013, 01:41 PM
I just got my code in an email from Apple! Shortest 3 weeks ever! Apple is great!!

Suraj R.
Jul 4, 2013, 01:43 PM
Just called them. Getting it within 3 weeks, they said the order confirmation number is the same as the one for your laptop (if you ordered it online).

amitdoc2b
Jul 4, 2013, 11:28 PM
I just got my code in an email from Apple! Shortest 3 weeks ever! Apple is great!!

I can confirm this. I was also told 3 weeks and received the code yesterday in an e-mail. In previous years they sent a physical card, so was surprised to see this but its fine either way.

unknownfps
Jul 5, 2013, 12:42 AM
I guess I'm the unfortunate one here...
I ordered my MacBook Air online right after the WWDC ended (June 10) and was shipped on June 12 and received on June 14.
I called the customer support, waited for 25 minutes, but he couldn't offer me even though he talked to two managers, because I was 3-4 days off according to them...
I even tried the second time by going to the Apple Retail Store close to me and they said that I had to be in 14-days from the day Apple shipped my order.

I feel so letdown and unlucky because a lot of people out there are lucky getting $100 gift cards even though they too have 2-3 days off from 14-day return policy.

mj1108
Jul 5, 2013, 01:55 AM
I guess I'm the unfortunate one here...
I ordered my MacBook Air online right after the WWDC ended (June 10) and was shipped on June 12 and received on June 14.
I called the customer support, waited for 25 minutes, but he couldn't offer me even though he talked to two managers, because I was 3-4 days off according to them...
I even tried the second time by going to the Apple Retail Store close to me and they said that I had to be in 14-days from the day Apple shipped my order.

I feel so letdown and unlucky because a lot of people out there are lucky getting $100 gift cards even though they too have 2-3 days off from 14-day return policy.

Call back and talk with someone else.

tehsprayer
Jul 5, 2013, 02:06 PM
Lol I'm in high school and lied, I got 100 gift card for Canada and another one for the USA.

So I received 200 dollars iTunes.

PDXPean
Jul 5, 2013, 03:26 PM
Lol I'm in high school and lied, I got 100 gift card for Canada and another one for the USA.

So I received 200 dollars iTunes.

Did you order two MacBooks?

unknownfps
Jul 5, 2013, 05:25 PM
Call back and talk with someone else.

I called the customer service again and they have a record of me calling about the issue... which turned really awkward for me, and denied my request after two minutes of investigating...
Dammit, I feel really bad about myself for not waiting 3-4 days to get a $100 gift card... :(

tehsprayer
Jul 5, 2013, 05:34 PM
Did you order two MacBooks?

Just one, they sent one Canadian and one United states code.

Had to make another account registered as United states for the one to be valid.

aaseattle
Jul 6, 2013, 01:48 AM
First, thanks everyone for posting your experiences trying to get credit.

I ordered a new MBA on apple.com and picked up in-store on June 14th. I had a feeling the BTS promo would start after the 14 day return window, but I purchased anyway :)

Today, I called Apple and they said that the stored I picked up at would need to give me the $100 gift card, so they transferred the call to them and after a minute of checking with the store manager, told me to come down to the store. Went to the store, employee quickly talked to the manager, and then basically did a return and re-purchase that includes the gift card. Took about 10 minutes and now I'm $100 richer in app store credit :)

If you're just outside the 14-day window, I would take your chance as soon as possible. Good luck!