View Full Version : Apple is recognizing my new MBA 11" as a 13"

Jul 29, 2013, 03:03 PM
I was going through my receipts and invoices today to file it away if I need it in the future and realized that Apple Care is listed as Macbook Air/13" Macbook Pro. This didn't throw me off until I looked at an e-mail I got from iCloud after setting up messages/FaceTime/etc. and it's saying the account is being used for a 13" MacBook air.

Should I worry about this in terms of Apple Care or and logistics of the computer?

As stated in the title I purchased the 11"

Jul 29, 2013, 10:39 PM
Call Apple.

They'll get everything settled out for you.

There's nothing we can do for you bud.

Jul 29, 2013, 10:47 PM
Had the same problem. I called them and they resolved it. Here's a link to their number.


Jul 30, 2013, 03:27 AM
Thanks a lot guys. Will contact them and hopefully get this all sorted out.

Jul 30, 2013, 07:55 AM
Mine says the same thing on email, it thinks its a MBA 13.

I wasn't aware you had to do anything to fix the issue. If I ever have any problems i'll tell them then.