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MacRumors
Aug 7, 2013, 11:30 AM
http://images.macrumors.com/im/macrumorsthreadlogo.gif (http://www.macrumors.com/2013/08/07/some-users-unable-to-make-purchases-from-the-itunes-store/)


Apple has posted a notice on its System Status page (http://www.apple.com/support/systemstatus/) that some iTunes Store users "may be unable to make purchases". The company has not provided any further details, nor an estimate for when it will be repaired.

No other Apple services are currently affected, however.

http://images.macrumors.com/article-new/2013/08/systemstatus.png
Update: Apple is now reporting that the outages have extended to the App Store, Mac App Store, and iBookstore, as well as iTunes Match, iTunes in the Cloud, and iCloud Backup. The company has yet to list a percentage of users affected by the issues, but based on reports it appears to be fairly substantial.

Update 2: Apple is now reporting that all services are back online as of 10:54 AM Pacific Time.

Update 3 - 11:31AM PDT: Though previously affected services are back on line, Apple is now reporting (http://www.apple.com/support/systemstatus/) that some users may be unable to use FaceTime.
http://images.macrumors.com/article-new/2013/08/supportstatus2.png

Update 4: Apple is now reporting that all services are back online as of 4:00PM PDT.

Article Link: Some Users Now Unable to Use FaceTime [Updated x4, All Systems Restored] (http://www.macrumors.com/2013/08/07/some-users-unable-to-make-purchases-from-the-itunes-store/)



rctlr
Aug 7, 2013, 11:33 AM
It's effecting my UK account.
Unable to purchase from iTunes, App Store, Mac App Store or stream any of my iTunes Match tracks.

Hede
Aug 7, 2013, 11:36 AM
Can't update apps in Denmark.

webbuzz
Aug 7, 2013, 11:39 AM
Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.

penajmz
Aug 7, 2013, 11:44 AM
I cannot download apps already purchased, cannot access my account and can't even download free apps.

Kaibelf
Aug 7, 2013, 11:45 AM
This happened to me before. It was fixed later in the day, and my world didn't end.

iGrip
Aug 7, 2013, 11:49 AM
Image (http://www.macrumors.com/2013/08/07/some-users-unable-to-make-purchases-from-the-itunes-store/)


Apple has posted a notice on its System Status page (http://www.apple.com/support/systemstatus/) that some iTunes Store users "may be unable to make purchases". The company has not provided any further details, nor an estimate for when it will be repaired.

No other Apple services are currently affected, however.

Image (http://images.macrumors.com/article-new/2013/08/systemstatus.png)
Article Link: Some Users Unable to Make Purchases From the iTunes Store (http://www.macrumors.com/2013/08/07/some-users-unable-to-make-purchases-from-the-itunes-store/)
Hacked again.

09sroyal
Aug 7, 2013, 11:59 AM
I cannot download apps already purchased, cannot access my account and can't even download free apps.

Why would it be any easier to download a free app than a paid one? They're coming from the same place.

DavidLeblond
Aug 7, 2013, 12:00 PM
Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.

That was for the iTunes Connect contracts page. That shouldn't affect iTunes itself, but who knows.

09sroyal
Aug 7, 2013, 12:00 PM
Hacked again.

iTunes was never hacked in the first place

Max E Verde
Aug 7, 2013, 12:01 PM
Apple sent an email this morning stating they would be doing maintenance today. I deleted it, otherwise I would post a screen grab.

There is scheduled maintenance on iTunes Connect today, yes. Could be related.

testcard
Aug 7, 2013, 12:07 PM
Yep, app updates not available.

illegalprelude
Aug 7, 2013, 12:13 PM
I believe Facetime is down as well.

LucidSpy
Aug 7, 2013, 12:17 PM
iTunes Match is down as well

AppliedMicro
Aug 7, 2013, 12:25 PM
Couldn't create a new Apple ID today.
Tried about an hour ago.
Didn't work on either iOS (for iCloud) or in iTunes/Mac.

rctlr
Aug 7, 2013, 12:27 PM
I didn't get a message and I have a number of apple ids.
Just a message for our overlords would be nice.

hetrigger
Aug 7, 2013, 12:28 PM
At first I thought I forgot my password (again). But then it was taking awhile to figure out what it wanted to do. Does anyone know how long it will be down?

Morgenland
Aug 7, 2013, 12:35 PM
They are too cowardly to hack the NSA, now they chop us

testcard
Aug 7, 2013, 12:36 PM
System Status page now turning orange...

Apple going to DEFCON 2?

JAT
Aug 7, 2013, 12:48 PM
Just worked for me, downloading updates in App Store is all. It did not work an hour ago.

28Gauge
Aug 7, 2013, 12:50 PM
I had a terrible time trying to update 3 iOS apps, but they finally updated. I also tried to buy an app from the Mac App Store, but had no luck.

phillips321
Aug 7, 2013, 12:54 PM
Am trying to download xcode on a fresh build machine but can't get it :-(

Come on Apple, this isn't like you!

"It just works" might soon not be yours to promote!

TimWillz
Aug 7, 2013, 12:54 PM
427170

Morgenland
Aug 7, 2013, 01:20 PM
"Search" remains down in iTunes in Europe

TimWillz
Aug 7, 2013, 01:29 PM
All have been restored in the UK but now FaceTime is down.

.Andy
Aug 7, 2013, 01:45 PM
Everyday, more people are unable to use FaceTime on the iPhone, just like any other phone.

RJCP
Aug 7, 2013, 01:59 PM
iTunes in the cloud still down for me in the uk

iThinkIt
Aug 7, 2013, 02:20 PM
down for me... sucks

Slash366
Aug 7, 2013, 02:26 PM
services are back up? try telling that to my itunes match that doesn't work across a MBA and mac mini.

malnar
Aug 7, 2013, 02:33 PM
12:30 pm here in Phoenix, and I can't access any iTunes server content (Match, Store, etc.)

jent
Aug 7, 2013, 03:33 PM
Why would it be any easier to download a free app than a paid one? They're coming from the same place.
The user probably tried download free apps to see if downloads from the App Store were working and is just specifying that they weren't about to spend money to give some free micro-reporting to us.