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View Full Version : Sonnet Dio USB 3 Card Reader Stopped Working When I Upgraded to 10.8.4




Fire4Effect
Aug 7, 2013, 11:44 PM
The reader, cable and compact flash card worked perfectly on my 27-inch iMac running 10.8.3, but the compact flash card canít be read after I installed 10.8.4. The reader, cable and compact flash card works perfectly on my 24-inch iMac running an older OS. The only thing that has changed is upgrading from 10.8.3 to 10.8.4. Is anyone else experiencing this problem?



satcomer
Aug 8, 2013, 09:01 AM
First Reset Your PRAM (http://support.apple.com/kb/HT1379) to see if resets your USB IO ports. Plus did you check the Sonnet Firmware downloads (http://www.sonnettech.com/support/kb/kb.php?cat=447&expand=&action=a13#a13)?

Fire4Effect
Aug 8, 2013, 09:28 AM
First Reset Your PRAM (http://support.apple.com/kb/HT1379) to see if resets your USB IO ports. Plus did you check the Sonnet Firmware downloads (http://www.sonnettech.com/support/kb/kb.php?cat=447&expand=&action=a13#a13)?

Thanks. I looked at the firmware downloads last night and saw the latest one was dated over a year ago. Since the reader worked fine with 10.8.3 and stopped working with the recent 10.8.4 update I thought the firmware update would not apply. I am waiting for Sonnet customer support to open this morning to see if there is a compatibility issue with 10.8.4 and their reader.