PDA

View Full Version : bestbuy return policy




crashblades
Aug 11, 2013, 07:45 PM
Hi, im a student amd currently have a 2010 11" mba, I have order a 2013 13" mba and im about to pick it up. My school has a comouter requirement and they are very vague about the specs. So if my 11" is usable I will return the 13". My question is can I return a open mba without any restocking fee? Or should I jist leave it sealed until I know I must need a new comp. The reason I bought the air right now is bc of the $200 sale



Mike in Kansas
Aug 11, 2013, 08:02 PM
http://www.bestbuy.com/site/Help-Topics/Returning-Online-Purchases/pcmcat260800050014.c?id=pcmcat260800050014

fenderbass146
Aug 12, 2013, 12:19 AM
http://www.bestbuy.com/site/Help-Topics/Returning-Online-Purchases/pcmcat260800050014.c?id=pcmcat260800050014

15 day return policy and there is no restocking fee. Any reasonable best buy will return It outside of 15 days for store credit.

ducatiti
Aug 12, 2013, 01:27 AM
60 days for Reward ZoneŽ program Premier Silver members

This is the reason why I bought the current 13" retina last week from Best Buy. When the Haswell version comes out, I'm returning it =)

Boyd01
Aug 12, 2013, 08:25 AM
I bought a netbook at Best Buy a few years ago and wasn't happy with it. I used my Reward Zone silver card and returned it after about 6 weeks. They weren't so happy about it, but there was no problem.

jdechko
Aug 12, 2013, 10:49 AM
15 day return policy and there is no restocking fee. Any reasonable best buy will return It outside of 15 days for store credit.

I'm not so sure about that. I had a defective USB port on my 3-week old Air. I spoke to the manager and she wouldn't ("couldn't") exchange it. I ended up having to get the logic board replaced. Was not very happy with Best Buy.

Mike in Kansas
Aug 12, 2013, 11:07 AM
I'm not so sure about that. I had a defective USB port on my 3-week old Air. I spoke to the manager and she wouldn't ("couldn't") exchange it. I ended up having to get the logic board replaced. Was not very happy with Best Buy.

Hopefully you went through Apple for AppleCare service versus BestBuy! :eek:

jdechko
Aug 12, 2013, 11:23 AM
Hopefully you went through Apple for AppleCare service versus BestBuy! :eek:

Definitely.

fenderbass146
Aug 18, 2013, 10:19 PM
I'm not so sure about that. I had a defective USB port on my 3-week old Air. I spoke to the manager and she wouldn't ("couldn't") exchange it. I ended up having to get the logic board replaced. Was not very happy with Best Buy.

That manager was a fool. I work for Best Buy and we would have exchanged it with no problems. Like I said though...they should do it ... its a case-by-case basis