View Full Version : MacBook Air 11" 2013 "kHW_IntelHD5000Item 1024 MB"

Aug 14, 2013, 08:17 PM
My shiny new MacBook Air 11" calls the graphics card in "about this mac" window "kHW_IntelHD5000Item 1024 MB". I can't remember seeing anything like that in this window before. Is this normal or should it be "Intel HD 5000" or something like that?

I just exchanged the Air because the first one had a bad backspace key, so i'm really nervous about something going wrong again.

Aug 14, 2013, 09:02 PM
i would guess because its a brand new chip, and OSX doesn't have the correct device ID for it. should be fixed in 10.8.5 I would think.

Aug 14, 2013, 09:05 PM
Mine says "Intel HD Graphics 5000 1024 MB"
It is just two weeks old (according to coconutBattery, anyway).

Aug 14, 2013, 09:09 PM
Thanks for your replies guys. Just rebooted the machine, made sure every possible update is installed. Still the same text in “about this mac”. Then ran the apple diagnosis after rebooting, says no errors found. The MacBook runs absolutely flawless but to make sure i didn’t get a bad machine again, will call Apple-Support tomorrow. I could find very few information about this on the net but found some screenshots in reviews of the 2013 Air that also show “kHW_IntelHD5000Item 1024 MB” in the about window. So i can’t be the only one but still, very strange.

Aug 14, 2013, 09:48 PM
My 11" mid 2013 i7 8gb/512gb MBA will be two weeks old tomorrow. It says

Chipset Model: Intel HD Graphics 5000
Type: GPU
Bus: Built-In
VRAM (Total): 1024 MB
Vendor: Intel (0x8086)
Device ID: 0x0a26
Revision ID: 0x0009

Aug 14, 2013, 10:02 PM
That's what it also says for me. At least in the system information window, but not in the "about this mac" part. i'll try to prevent myself to switch into panic-mode right now :o

btw. i have the same spec as you. 2013 11" i7 8GB/512SSD

Aug 15, 2013, 04:37 AM
Mine is new received it yesterday says"Intel HD Graphics 5000 1024 MB"

Aug 15, 2013, 06:48 AM
Just had a longer conversation with the technical department of Apple Support. They told me it's perfectly normal and i shouldn't be worried about it :)

Strange thing tho, that it seems to be different for some people.

Aug 15, 2013, 09:26 AM
That's what it also says for me. At least in the system information window, but not in the "about this mac" part.

Here's mine. It was purchased in the store at B&H Photo, FWIW.

Aug 15, 2013, 11:41 AM
Here's mine. It was purchased in the store at B&H Photo, FWIW.

This is what mine says, exactly. I have the same "Ultimate" model. purchased from Apple Store.

Aug 18, 2013, 09:28 AM
UPDATE: Tried to wake up my MacBook from sleep this morning while it was hooked up to an external screen and connected to an USB-Hub. It didn't start, only after i disconnected all devices and pressed power like 30 times it would start. Then i noticed a heavy flickering of the screen which didn't stop, even after rebooting the machine. I installed the apple update that was released because of the photoshop flickering issues, but i hadn't photoshop running on the machine. Flickering didn't go away so i guess faulty graphics-adapter or display. Glad the problem showed up before my option to return it to the store where i bought it ran out.

Well, nice move by apple to tell me the strange display of the graphics-adapter in "about this mac" wasn't a problem. I called apple to get an official response but feel kinda cheated now. Very sad. I think i won't buy an Air again anytime soon. :mad: