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View Full Version : Repair out of warranty?




chizzer2003
Sep 12, 2013, 10:11 AM
Hello, I have a 2012 MacBook Air 13" with 8GB RAM, and is one year and two months old - and thus out of warranty. However, my battery life is just absolutely awful on it, lasting two hours doing so light web browsing. You can literally watch the battery indicator drop. Apart from that, it is in perfect condition with nothing else wrong.

My question is, is there a chance I could still get served for repair/replacement at the Apple Store even though I am out of warranty? I believe that it would be quite unlikely, but just wondered your past experiences.

Thanks



DowdyFick
Sep 12, 2013, 10:12 AM
Have you tried doing a full OS reinstall?

chizzer2003
Sep 12, 2013, 10:20 AM
Have you tried doing a full OS reinstall?

Yes, silly me, I forgot to mention I had done that.

DowdyFick
Sep 12, 2013, 10:23 AM
Yes, silly me, I forgot to mention I had done that.

Put it to you this way. You're out of warrantee, therefore Apple is not required to do anything for you. With that being said, there is more than one thread on the forum labeled "This is why I love Apple customer service."

Go to an Apple store, be friendly and honest and hope for the best.

DF.