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iPhilPHX
Sep 20, 2013, 09:49 PM
I haven't found any posts on this as yet: When I try to access the iTunes Store on my home screen all I see is a blank screen like the ones below. No store content other than what looks like the basic pages. This also occurs when trying to access the store from the music app. Has anyone else run into this glitch? This is my only strange issue with iOS 7 right now.



http://forums.macrumors.com/attachment.php?attachmentid=434815&stc=1&d=1379731332

http://forums.macrumors.com/attachment.php?attachmentid=434816&stc=1&d=1379731332

http://forums.macrumors.com/attachment.php?attachmentid=434817&stc=1&d=1379731332

Godzilla71
Sep 20, 2013, 10:03 PM
same story here. I actually came here and searched to see if anyone else was experiencing the same.

iPhilPHX
Sep 21, 2013, 09:10 AM
I'm still having this issue, but now I notice that the same problem occurs in the iBooks app as well. Not AS annoying as the iTunes store app, but still.....

I tried the suggestions in the thread below but I've had no luck with signing out and back in to the iTunes account. Any further suggestions are greatly appreciated.

http://forums.macrumors.com/showthread.php?t=1623705

Godzilla71
Sep 21, 2013, 12:38 PM
still the same with mine too. signing out and back in also did not seem to work.

myuserid08
Sep 21, 2013, 12:42 PM
I had the same issue - took me a while to figure it out, but a reset all settings worked for me.

Settings > General > Reset > Reset all settings

Godzilla71
Sep 21, 2013, 12:53 PM
I had the same issue - took me a while to figure it out, but a reset all settings worked for me.

Settings > General > Reset > Reset all settings

Thank you! that did the trick! now to redo all my settings LOL :D

iPhilPHX
Sep 21, 2013, 01:16 PM
Thank you VERY much! That worked perfectly. I really appreciate the info and help.

maumaubis
Sep 27, 2013, 10:50 AM
I have been experiencing a blank loading screen since yesterday after the 7.0.2 system update. I tried resetting all the settings as suggested here and on the Apple forums, but nothing happened.
Is anyone experiencing the same issue of the iTunes Store on iOS7 not loading at all, just infinite leading circles?
Thanks!

iWe
Sep 28, 2013, 04:10 PM
I had the same issue - took me a while to figure it out, but a reset all settings worked for me.

Settings > General > Reset > Reset all settings
Thanks!

tayshon
Sep 28, 2013, 05:59 PM
I had the same issue - took me a while to figure it out, but a reset all settings worked for me.

Settings > General > Reset > Reset all settings

Thanks

vlalmaraz
Oct 7, 2013, 01:18 PM
I cannot access the ITunes store on my Iphone since the new update either. The app starts to load, then quickly goes back to home screen. I tried a hard boot, that didn't work. Tried logging off and back in with ITunes store...that didn't work. Tried the log off and restarted my phone and logged back in...that didn't work. I'm a little leery of resetting everything....Any other ideas? Is Apple going to address this in another patch?

Armen
Oct 7, 2013, 01:23 PM
My Itunes store app kept crashing so I access it through the music app now and it seems to work.

vlalmaraz
Oct 7, 2013, 04:16 PM
I can access the store thru my Music...worked okay. Thanks!

53kyle
Oct 7, 2013, 04:18 PM
The other day it wouldn't work for me but today it did...