View Full Version : [iPhone] Album art not showing up under "Artist" on iPhone

Sep 21, 2013, 07:12 PM
Clicking on Music and then Artist, about half of my album art isn't showing. On my iPad, which uses same Apple ID and same OS syncing to same Mac, all looks perfect. I've clicked on "get album art" with no luck. What would be causing this?

Sep 21, 2013, 07:36 PM
I have the same issue on my iPhone 5s. All of my album art (except two) under "artists" is shown exactly like the image you have shown. But if I click on an artist the album artwork is there next to the songs...very strange. Hopefully there's a fix out there for us.

Sep 21, 2013, 08:33 PM
Seeing the same thing on my 5s - and yes, if we are seeing it, chances are that others will see it, so hopefully it will be fixed - maybe in 7.02?

Sep 22, 2013, 12:27 AM
Same here

Sep 22, 2013, 08:31 AM
I deleted all music from iPhone, selected all music in iTunes and "get album art" resynced all music and same issue exists.

Sep 22, 2013, 09:14 AM
Same here, been discussing this for a while. There seems to be no solution other than wait for an update.

Whats puzzling is that the artist images displayed fine on iOS7 GM (tested on an iPhone 5)
But I have never been able to get artist images to work on an iPhone 5S 7.0 and 7.0.1 and any iPhone running iOS7 downloaded OTA or updated through iTunes.
So the last time I saw this feature working was in the GM released to developers. Either something has changed at Apple such that they are not allowing the artist profile pictures to be downloaded by iOS7 devices any more or the release version differs slightly from the GM introducing this bug.

I am going to bet on that its a bug in the release version software (GM is usually but not always what gets released) as I have artist profile images still working (including if a new artist's music is added) on an iPhone 5 running GM.
So for now, for me, using the artist view in iOS 7.0.1 is a rather ugly experience even though every album I have has correct album art loaded which should be used in artist view if the artist profile image is not available, unfortunately, I can just see a lot of grey squares with artist and album names just like the image in the OP.

Sep 22, 2013, 09:23 AM
I'm experiencing the same issue, I tried everything to fix it but nothing works. And i'm also running into issues with newly purchased songs not showing up.

Sep 23, 2013, 07:09 AM
Anyone else?

Sep 23, 2013, 07:31 AM
I had this problem and eventually solved it by wiping the phone and setting up as new. Drastic, but it fixed the problem and gave me the chance to have real clean up. Took about six hours to get everything set up again (three of which was re-downloading music and apps). I lost old text messages but everything I really care about is in the cloud or backed up somewhere. YMMV, obviously, so it is a good idea to think hard before you do this, or at least make sure you have a backup you can revert to if you find you've lost something you just can't live without.

Sep 23, 2013, 07:37 AM
So for all pics and videos do you use Image Capture to pull them off? How do you get them back on?

Sep 23, 2013, 07:48 AM
So for all pics and videos do you use Image Capture to pull them off? How do you get them back on?
Backed up into Aperture and then the images were thrown from Aperture into Photo Stream and then copied from Photo Stream into Camera Roll on the phone. Note that this doesn't work for videos - these are backed up by Aperture but Aperture won't add them to Photo Stream.

Sep 23, 2013, 11:07 AM
Same problem here. Doesn't seem to be a fix, so hopefully Apple has noticed the bug.

Sep 23, 2013, 12:16 PM
I use playlists to sync music on my iPhone so to fix this issue:

1. I unchecked the effected playlist
2. Synced with iTunes (removes the songs)
3. re-checked the playlist
4. Synced with iTunes (copied the songs back)

problem fixed.

Sep 24, 2013, 11:31 AM
Yep...I started with a fresh device last night and I noticed when I synced music again all of the art for the artist view was there....another example of potential "stuff" left behind in a backup.