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sazzlebazzle
Dec 24, 2005, 08:11 AM
Ugh. I got the new 30 gig ipod as an early christmas gift. I played 2 songs on it, and it just froze. Nothing works. I tried to reset--holding down play/pause at the same time as Menu and I tried to replug into my computer--and there is nothing. It just sits there. My thought was just to let the battery die and then reboot it that way, but the battery on these new ones lasts forever! Anyone have any ideas?



mad jew
Dec 24, 2005, 08:14 AM
Let it cool off a bit, try resetting it again and if that gets nowhere, then take it back to Apple pronto. It's brand new and should be working properly straight away. :)

IndyGopher
Dec 24, 2005, 09:06 AM
The "Apple answer" to what to try next is to force it into disc mode and reset it by running the latest iPod updater. I agree with Mad Jew, though, that you shouldn't have to monkey with a brand new iPod, and should just exchange it. (Assuming there is no engraving involved)