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View Full Version : Apple gave me a free song! (??)




DavidLeblond
Jan 5, 2006, 03:46 PM
When Lazy Sunday came on iTunes, I "gifted" it to my wife, so she could see it in the morning. I figured what the hell, its free right?

Well I just got this message from iTunes:


Dear iTunes Customer,



Thank you for recently sending a free video or song as a gift. While
the recipient received the download free of charge, your account was
inadvertently charged one cent ($0.01) per gift sent.

We apologize for the error, and we've deposited a song credit into your
account that's redeemable for a $0.99 cent song on iTunes. To view this
credit, please sign in by clicking on the account button in the upper
right-hand corner of the iTunes Music Store.


I never even saw the $0.01 leave my account. Now THATS customer service ;)



BlizzardBomb
Jan 5, 2006, 03:56 PM
When Lazy Sunday came on iTunes, I "gifted" it to my wife, so she could see it in the morning. I figured what the hell, its free right?

Well I just got this message from iTunes:


Dear iTunes Customer,



Thank you for recently sending a free video or song as a gift. While
the recipient received the download free of charge, your account was
inadvertently charged one cent ($0.01) per gift sent.

We apologize for the error, and we've deposited a song credit into your
account that's redeemable for a $0.99 cent song on iTunes. To view this
credit, please sign in by clicking on the account button in the upper
right-hand corner of the iTunes Music Store.


I never even saw the $0.01 leave my account. Now THATS customer service ;)

I bet Apple was panicking when they saw that $0.01 charge.

"OMG! We accidentally charged him $0.01. We're going to get sued!!! Quick give him a free song!" :p

2nyRiggz
Jan 5, 2006, 03:58 PM
thats cool of apple for noting their mistake and not trying to cover it up. good job.


Bless

pknz
Jan 5, 2006, 04:05 PM
That is triple A. Apple Awesome Aardvark.

DeSnousa
Jan 5, 2006, 04:09 PM
If Apple took 1 cent from every account, that would be a ton of money ;) Lucky it looks like Apple does the right thing :)

DavidLeblond
Jan 5, 2006, 04:17 PM
If Apple took 1 cent from every account, that would be a ton of money ;) Lucky it looks like Apple does the right thing :)

I hear three of their employees actually planned on taking fractions of a penny from each account but forgot to "carry the one"

I believe their names were Peter Gibbons, Michael Bolton, and Samir Naga...naga...nagonnaworkhereanymore.:D

KKKL
Jan 5, 2006, 08:08 PM
Maybe you can gift me this free video, and get another free song.:D
KevinLee4ever#hotmail.com

After G
Jan 5, 2006, 08:31 PM
LOL. I read about a scam where people took fractions of pennies off transactions, but a whole crapload of them. That's the way to make money.

Ever wonder what that 9/10 was on your gas prices for? Now you know.

Maybe we should all try gifting free stuff to each other :D

Jovian9
Jan 5, 2006, 09:30 PM
I hear three of their employees actually planned on taking fractions of a penny from each account but forgot to "carry the one"

I believe their names were Peter Gibbons, Michael Bolton, and Samir Naga...naga...nagonnaworkhereanymore.:D

Yeah, but Lumberg never found out :)

MacFan25863
Jan 5, 2006, 09:44 PM
I gifted Lazy Sunday, and I didn't get a free song. No fair!


Of course, I don't have a $0.01 charge on my account, either...

ibook30
Jan 5, 2006, 09:59 PM
I hear three of their employees actually planned on taking fractions of a penny from each account but forgot to "carry the one"

I believe their names were Peter Gibbons, Michael Bolton, and Samir Naga...naga...nagonnaworkhereanymore.:D


Umm, I, ,, think one of them took my stapler. Have you seen my stapler? :D


Good for apple - Good for you!

seenew
Jan 5, 2006, 10:17 PM
When I bought my 5G, I ordered an Itrip along with it, not knowing that it wouldn't work with the 5G (now I have the new iTrip). When it came and wasn't compatible, I called customer service and told them I bought it because it was on the list of available accessories on the checkout page, and they said next time to look for the 5G or Video symbol under it to make sure it's compatible, but they credited my card with the price of the iTrip + shipping and said to keep it. I gave it to my sister for Christmas. :D