Date of auto renewal of T-Mobile 200 mb free data?

joplinG5 · May 24, 2014

Hi all,

Just wondering if the free 200 mb of data monthly renews either on my service start date... or if it renews on my billing date? I signed up for the $10 1 GB plan with a new iPad Air on 4/21 and received the free 200 mb of data at that time... but 5/21 has came and gone and it didn't renew at that time. My billing date won't be until 6/2.

Thanks

CEmajr · May 24, 2014

Mine renews on the service start date, the 15th of every month. While my phone service billing cycle resets on the 7th of every month. So they are different.

joplinG5 · May 25, 2014

CEmajr said:
Mine renews on the service start date, the 15th of every month. While my phone service billing cycle resets on the 7th of every month. So they are different.

Does your free 200 MB renewal on your service start date always show up on the My T-Mobile website? Do you also have a paid data plan on the iPad? I just called TMO about this and could tell they were confused. The rep said my account was provisioned correctly for the free 200 MB and she was going to send a text confirmation to my iPad... but I don't think iPads can receive text messages in the first place. I guess I'll wait a day or so and try again if it doesn't show.

CEmajr · May 25, 2014

joplinG5 said:
Does your free 200 MB renewal on your service start date always show up on the My T-Mobile website? Do you also have a paid data plan on the iPad? I just called TMO about this and could tell they were confused. The rep said my account was provisioned correctly for the free 200 MB and she was going to send a text confirmation to my iPad... but I don't think iPads can receive text messages in the first place. I guess I'll wait a day or so and try again if it doesn't show.

No it doesn't always show it on the website for some reason. It shows on the My T-Mobile iPhone App though. I don't have a paid iPad plan, just the free 200MB.

joplinG5 · May 25, 2014

CEmajr said:
No it doesn't always show it on the website for some reason. It shows on the My T-Mobile iPhone App though. I don't have a paid iPad plan, just the free 200MB.

Thanks. One last question. TMO now claims they sent a text message to the phone number associated with my iPad account saying the 200 MB was renewed on 5/22... but I don't think a cellular iPad is even capable of SMS messaging... correct?

In any case... I did notice around that time that I was using cell data for a day or two and my regular plan data wasn't being allocated out. I guess chances are they renewed the promo data and I wasn't even aware I was using it.

Thanks again.

CEmajr · May 25, 2014

joplinG5 said:
Thanks. One last question. TMO now claims they sent a text message to the phone number associated with my iPad account saying the 200 MB was renewed on 5/22... but I don't think a cellular iPad is even capable of SMS messaging... correct?

In any case... I did notice around that time that I was using cell data for a day or two and my regular plan data wasn't being allocated out. I guess chances are they renewed the promo data and I wasn't even aware I was using it.

Thanks again.

Yeah in my experience I've never gotten any notification that the 200 MB was renewed. If they're sending an SMS then you can't get it anyway like you said since the iPad isn't SMS capable. They sure do make sure to let you know when it runs out though with all of those offers to purchase more data. I've just come to know that it renews around 3AM EST on the renewal date each month.

joplinG5 · May 25, 2014

Thanks again. You've helped me quite a bit... more so than the TMO reps!

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Date of auto renewal of T-Mobile 200 mb free data?

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