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mrgreen4242
Jan 19, 2006, 11:43 AM
Hi all - I'm the IT guy at work (well I'm the IT department), and I'm good at what I do... servers, databases, etc. We are switching our internet provider form a local DSL company to a fractional T1 (which will also bundle our phone services) from TDS (phone company in the great lakes area).

Our current DSL provider is also our webhost, and as such, we need a new one. Here's where I'm not so hot. I don't have enough experience with web hosting to pick a good one, and a good plan. The site isn't crazy popular, we get about 3,000 page views per day, and about 40,000 file hits a day. It's pretty level traffic, but spikes a tad on a couple days (say 45,000 hits on the busiest day of the week).

We don't use a ton of bandwidth, but our current hosts reporting software doesn't meter our bandwidth (one of the many many reasons we are switching). The whole site comes in around 200 megs (I'm very careful about making sure people re-compress all their images, etc before uploading them) spread out across a large number of pages. I'm GUESSING that we use around 100gb per month.

So, what I need is a host that can handle our kind of traffic without breaking the bank (we're a fairly small, non-profit conservation agency in Michigan... every penny counts). I'm sure one of the "semi-dedicated" servers (3-4 sites on one machine) could handle it no problem, but I have a gut feeling it would be overkill. Again, I just don't have the experience to be sure that a larger shared hosting plan would cut it.

We also need SSL and the ability to forward our MX record to our Exchange server would be nice, but I could work around that if I had to. PHP, MySQL are also a needed, along with some decent traffic and demographic reporting software.

Anyone have ANY advice for me?

THANKS!



doucy2
Jan 19, 2006, 11:58 AM
i might have a good company for you
i'll let you know

my friend does a lot of hosting (has a company)
and might be able to semi-dedicate on of his servers
i will talk to him

mrgreen4242
Jan 19, 2006, 12:01 PM
i might have a good company for you
i'll let you know

Please do... we're looking to switch in about 4-5 weeks from now, so I'd like to get all the business side of things taken care of withing the next 3 weeks.

Also, just for reference, the different plans/pricings I have looked at so far are shared plans from $15-30 per month (loosk good on paper, plenty of bandwidth and storage space, just concerned about concurrent user load), and semi-dedicated service for $75 (plenty of everythig, just a tad pricey for what I think we could get by with).

doucy2
Jan 19, 2006, 12:06 PM
Please do... we're looking to switch in about 4-5 weeks from now, so I'd like to get all the business side of things taken care of withing the next 3 weeks.

Also, just for reference, the different plans/pricings I have looked at so far are shared plans from $15-30 per month (loosk good on paper, plenty of bandwidth and storage space, just concerned about concurrent user load), and semi-dedicated service for $75 (plenty of everythig, just a tad pricey for what I think we could get by with).
I will talk to him asap (sometime today) and get back to you right away

PlaceofDis
Jan 19, 2006, 12:07 PM
i know A Small Orange is highly recommended here. although they are shared hosting. they seem to be very reliable. i am using them myself now too. good support forums and help.

mrgreen4242
Jan 19, 2006, 12:12 PM
i know A Small Orange is highly recommended here. although they are shared hosting. they seem to be very reliable. i am using them myself now too. good support forums and help.

I checked out their site, an while it looked nice and the prices fair, I was immediately put off by the lack of a phone number, even for sales!

PlaceofDis
Jan 19, 2006, 12:15 PM
I checked out their site, an while it looked nice and the prices fair, I was immediately put off by the lack of a phone number, even for sales!

yeah their support is web based.
for other places to look into i would check out this thread (http://forums.macrumors.com/showthread.php?t=171445)

grapes911
Jan 19, 2006, 12:33 PM
I've been interviewing with HostMySite.com (http://hostmysite.com). I haven't used them, but my contact with them has been very good. They are known for their excellent phone support.

mrgreen4242
Jan 19, 2006, 12:50 PM
HostMySite.com looks like a pretty good package; but the monthly bandwidth looks a little anemic.

I did a little research, and I was wondering if anyone has used Yahoo's small business hosting before? From what I have read there are some popular blogs hosted on those plans that have survived Slashdottings, thanks to Yahoo's massive amount servers. That kind of traffic is an order of magnitude over what I need, so it seems like it should do. Their prices are decent, not great, but I'm more interested in a fair price with good reliability (both customer service and technical). Plus, they offer ColdFusion support, which is not a requirement but a really nice perk.

Anwyays, anyone every use that service?

Lau
Jan 19, 2006, 12:56 PM
I checked out their site, an while it looked nice and the prices fair, I was immediately put off by the lack of a phone number, even for sales!

One thing I would say about A Small Orange is that they have always responded to my email support queries very quickly - ie in between 5 minutes and an hour (the hour was when a whole server was down). I've heard of some hosts taking 24 hours to respond, so I can see why you would be wary of web-only support, but they have always been very quick for me. They also have good forums. Having said that, each to their own, so if phone support is what you want, no worries, and ignore this post! :D

ipacmm
Jan 19, 2006, 01:40 PM
I can host it for you. PM me if you want some more info. I can do dedicated servers on either Xserver's or Window Server 2003 Servers. Let me know if you are interested.

mrgreen4242
Jan 19, 2006, 01:46 PM
I can host it for you. PM me if you want some more info. I can do dedicated servers on either Xserver's or Window Server 2003 Servers. Let me know if you are interested.

Thanks for the offer... I checked the site in your sig, and looked at the packages. 100gb per month is likely the minimum we would need, and looks like your packages top out at 30 or 40gb.

ipacmm
Jan 19, 2006, 01:49 PM
Thanks for the offer... I checked the site in your sig, and looked at the packages. 100gb per month is likely the minimum we would need, and looks like your packages top out at 30 or 40gb.

Well I can work something out for you if you need more and I can do a custom package to fit your needs and budget.

theappleguy
Jan 19, 2006, 03:15 PM
I always recommend TJR Networks (http://www.tjrnetworks.com), though the highest plan on their site only has 40GB of bandwidth so you would need to email them (a good way to test their response time ;) ) and see how much 100GB would cost, and Myacen (http://www.myacen.com) (though I believe they aren't accepting new signups until February). The key thing is to avoid the super cheap hosts. As long as you do that, you should be fine. :)

zimv20
Jan 19, 2006, 05:07 PM
i'm a reseller (http://www.zimfest.net/) but i can't handle your bandwidth. however, the company through which i do my reseller services can. it's hostgator.com and i find their service to be excellent. they really went above and beyond on one of my programming needs. you can see from their shared plans (http://www.hostgator.com/shared.shtml) that they can handle your volume.

mrgreen4242
Jan 19, 2006, 08:16 PM
One thing I would say about A Small Orange is that they have always responded to my email support queries very quickly - ie in between 5 minutes and an hour (the hour was when a whole server was down). I've heard of some hosts taking 24 hours to respond, so I can see why you would be wary of web-only support, but they have always been very quick for me. They also have good forums. Having said that, each to their own, so if phone support is what you want, no worries, and ignore this post! :D

Thanks for the heads up on this company, btw. I'm moving my personal site over there me thinks. Just trying to decide if I wanna grab up the lifetime hosting deal they are offering right now.

warcraftmaster
Jan 20, 2006, 01:55 AM
they look good www.iweb.ca

CanadaRAM
Jan 20, 2006, 01:59 AM
Check out the suggestions in this thread as well
http://forums.macrumors.com/showthread.php?t=171445

MacFan25863
Jan 20, 2006, 02:25 AM
I love A Small Orange. They rock. With outsourcing, phone support isn't what it used to be. Web support is much faster and more reliable.

superbovine
Jan 20, 2006, 04:44 AM
How much bandwidth you getting from your fractional T1? Why not host it in house? maybe go for more bandwidth? your are already going to have a router and switch, you just need servers and maybe a load balancer.

I would recommend http://www.site5.com if you just want a hosting place.

I would suggest some tips for choosing a web hosting.

1. decided weather you want your own server or shared hosting. this is biggie.

2. 24/7 technical support. Is there phone support? Is there just ticketing? Is there live chat? Many webhost higher support people that just use chat all day and have never been the in datacenter. (site5.com actually a very nice and helpful user forum as well)

3. data center SLA. Do you they have 99.999% uptime guarantee? What is their actually uptime listed?

4. read reviews, online.


I would stay away from lypha.com

Question to ask the sales people:

"How long does it take to install SSL certificate?"
"Can I use a backup for an existing certificate?"
"Do I have to buy certificates directly from you?"
"Is bandwidth throttled back including burst rate?"
"Does your service conduct regular tape or similar backup methods and does copy of my data go offsite for protection?" (This is a biggie for me)
"Can I alter my MX records or can you support staff do it?"

These are all the question I ask site5.com before I got their service. They are quite good, and on of their support staff is an avid mac user as well, and went out of his way to fix a mac related problem with me.

I've had quite a reseller accounts and web host these are all pretty good questions.

mrgreen4242
Jan 20, 2006, 03:31 PM
How much bandwidth you getting from your fractional T1? Why not host it in house? maybe go for more bandwidth? your are already going to have a router and switch, you just need servers and maybe a load balancer.



It's half a T1, so 768kbps up/down. Not hosting our own for a bunch or reasons, mainly it's just cheaper to do it somewhere else, when you figure hardware costs, and then add in the fact that we would HAVE to hire someone else. (I am the only IT staff in the place, and I also handle our internal database (about 1.2 gb SQL database) and also our membership billing. I do 2 fulltime jobs, basically.

Thanks for the tips, I will keep them in mind.

superbovine
Jan 20, 2006, 04:18 PM
It's half a T1, so 768kbps up/down. Not hosting our own for a bunch or reasons, mainly it's just cheaper to do it somewhere else, when you figure hardware costs, and then add in the fact that we would HAVE to hire someone else. (I am the only IT staff in the place, and I also handle our internal database (about 1.2 gb SQL database) and also our membership billing. I do 2 fulltime jobs, basically.

Thanks for the tips, I will keep them in mind.

sorry, i assumed you had servers laying around ;)

mrgreen4242
Jan 21, 2006, 12:34 PM
sorry, i assumed you had servers laying around ;)

Hehe, no prblem. Our DB server has enough leftover power to host a website but that would be pretty stupid, from a security standpoint. Our domain server is also a file server and exchange server, and is pretty old so tacking another service onto it would be a bit much; plus it'd be just as bad for security as putting it right on the DB server - they are on the same subnet and seperated only by a gigabit switch.

If we did it internally we would have to put it on it's own server that was on it's own subnet behind it's own firewall... at least that's my opinion/understanding.

superbovine
Jan 21, 2006, 01:41 PM
If we did it internally we would have to put it on it's own server that was on it's own subnet behind it's own firewall... at least that's my opinion/understanding.

noggers that is what I would do...

marco114
Jan 21, 2006, 03:14 PM
This is a great place for low-cost hosting:
http://www.dreamhost.com/

I've had a few domains there, and have been happy. They are VERY large.

I also have 5 servers co-located at an ISP but use DreamHost when I need lots of bandwidth and don't want to pay high prices. Sometimes it's better to spread parts of a site around. Like I use Dream Host for my dedicated "ad server" running PhpAdsNew.

If you are looking for a dedicated machine, I offer a 1U Dell Server running Linux for $120 per month.

Marc

janey
Jan 21, 2006, 04:35 PM
http://www.midphase.com/

midphase's okay, decent prices when it comes to unmetered bandwidth.

and, even though i've only had limited experiences with a small orange's email support, i can vouch for the fact that they do have unbelievably quick response times (like, 1-2 minutes), which is part of the reason why i'm switching to them [http://forums.macrumors.com/showthread.php?t=174895]

varmit
Jan 21, 2006, 07:42 PM
http://www.serverlogistics.com/

http://www.macdock.com/

http://www.pair.com/

http://www.dreamhost.com/

http://www.rackspace.com/index.php

I would say Dreamhost and Rackspace would give you the best uptimes out of the list I gave. I think you can even use Godaddy: https://www.godaddy.com/gdshop/hosting/shared.asp?se=%2B&ci=260.

sushi
Jan 21, 2006, 08:12 PM
http://www.serverlogistics.com/

http://www.macdock.com/

http://www.pair.com/

http://www.dreamhost.com/

http://www.rackspace.com/index.php

I would say Dreamhost and Rackspace would give you the best uptimes out of the list I gave. I think you can even use Godaddy: https://www.godaddy.com/gdshop/hosting/shared.asp?se=%2B&ci=260.
Thanks for the list!

andrenym00
Dec 23, 2006, 08:34 PM
There is a good site to find info on what your looking for. They have great articles on almost everything. I think it's wikipedia. Just do a search.

janitorC7
Dec 23, 2006, 11:53 PM
NO NOT USE YAHOO....

THEY ARE HELL...

There servers suck, they give you no advanced options. They only offer pop no IMAP. and theur Bandwidth sucks

MediaTemple Rocks [mt]

they Rock
mediatemple.net

Its the best..... I cannot rave about them enough

NO YAHOO

YES MEDIA TEMPLE, you will love them


cooper

MacSociology
Dec 24, 2006, 06:45 PM
I would recommend you to go another forum to find some info on this subject. WebHostingTalk (http://www.webhostingtalk.com) is one of the better ones. Thereīs a lot of people there who know servers. Both users and sellers. They also have their own offering-thread you could use to get some offers.

James Rhodes
Jan 30, 2007, 12:31 PM
I am starting a lawsuit against Macdock.com, if anyone , or anyone you know has had bad service from them please email me at

ontherhodes@mac.com


Maybe together we can get our money back, and put them out of business

Cheers,
James Rhodes

grapes911
Jan 30, 2007, 03:00 PM
While I've never used them myself, I've heard nothing but good things about macdock. What trouble have you encountered? And doesn't this deserve it's own thread?

jlcharles
Jan 30, 2007, 04:56 PM
Too lazy to read the whole thread, but I like and use http://www.lunarpages.com

grapes911
Jan 30, 2007, 07:10 PM
Too lazy to read the whole thread, but I like and use http://www.lunarpages.com

Yeah, you probably should have read it then. This thread was revived for a totally different reason.

jlcharles
Jan 30, 2007, 07:14 PM
Damn, I thought it was a week old, not a year. Stupid 2007.

Anonymous Freak
Jan 30, 2007, 09:59 PM
Damn, I thought it was a week old, not a year. Stupid 2007.

heh. I was about to do the same thing. I was about to post a reply when I saw this post of yours...

p71
Jan 30, 2007, 11:13 PM
I am starting a lawsuit against Macdock.com, if anyone , or anyone you know has had bad service from them please email me at

ontherhodes@mac.com


Maybe together we can get our money back, and put them out of business

Cheers,
James Rhodes

Posting on a forum site, and only to slander the name of a company isn't legal, like I said in your other thread becarful and take it up with FTC or Attorney General.

radiantm3
Jan 31, 2007, 01:56 AM
Interesting that no one mentioned www.mediatemple.com. Probably one of the most well known hosting company for great customer support. They answer the phones 24 hours a day and no, the calls aren't outsourced. I had live support over the phone within minutes the few times I had to get some help.

gauchogolfer
Jan 31, 2007, 02:05 AM
NO NOT USE YAHOO....

THEY ARE HELL...

There servers suck, they give you no advanced options. They only offer pop no IMAP. and theur Bandwidth sucks

MediaTemple Rocks [mt]

they Rock
mediatemple.net

Its the best..... I cannot rave about them enough

NO YAHOO

YES MEDIA TEMPLE, you will love them


cooper

Interesting that no one mentioned www.mediatemple.com. Probably one of the most well known hosting company for great customer support. They answer the phones 24 hours a day and no, the calls aren't outsourced. I had live support over the phone within minutes the few times I had to get some help.

...


You probably just applied a juvenile-language filter.

angelneo
Jan 31, 2007, 02:59 AM
Media Temple has upgraded with grid hosting, interesting concept, but it is still very unstable, especially with their mysql db. It would go down every now and then. I would not recommend them until they have resolve all their issues. I have just moved out of their service due to all these problems.

http://weblog.mediatemple.net/weblog/category/system-incidents/

MacSociology
Jan 31, 2007, 08:56 AM
Posting on a forum site, and only to slander the name of a company isn't legal, like I said in your other thread becarful and take it up with FTC or Attorney General.

And itīs not nice to hijack a thread too.:(

shecky
Jan 31, 2007, 09:01 AM
Media Temple has upgraded with grid hosting, interesting concept, but it is still very unstable, especially with their mysql db. It would go down every now and then. I would not recommend them until they have resolve all their issues. I have just moved out of their service due to all these problems.

http://weblog.mediatemple.net/weblog/category/system-incidents/

same here. i ended up getting all my time with them for free, then moved to ASO when they still could not get their act together.

janitorC7
Jan 31, 2007, 11:00 AM
...


You probably just applied a juvenile-language filter.

I did, I felt that the mild cave-man speak was the only way to properly convey my thoughts :p

:apple:cooper

radiantm3
Jan 31, 2007, 08:40 PM
Media Temple has upgraded with grid hosting, interesting concept, but it is still very unstable, especially with their mysql db. It would go down every now and then. I would not recommend them until they have resolve all their issues. I have just moved out of their service due to all these problems.

http://weblog.mediatemple.net/weblog/category/system-incidents/

Yea, but the guy sounds like he could use a DV account which probably doesn't have the same issues.

Grid has been pretty good for the last few weeks and they are working on making it even better. I've never been happier with a web host even with the rough start of their GS plan.