My girlfriend was trying to update her iPad to the latest OS but now she has a black screen with a USB cable and an iTunes cable.
I googled this problem and found out that we have to boot into recovery mode so I turned off the iPad buy holding the Home + Power Off Button for a few seconds,
then I held the Home button while connecting the USB again with iTunes running hoping that iTunes will pop out a message telling me that I am in recovery mode but nothing happens. I don't even hear any sound on my computer when I connect it as if it wasn't connected. I tried different cables and different USB ports.
What am I doing wrong here?
I don't care about the data in it Im fine to reset it I just want it to work
thanks
I googled this problem and found out that we have to boot into recovery mode so I turned off the iPad buy holding the Home + Power Off Button for a few seconds,
then I held the Home button while connecting the USB again with iTunes running hoping that iTunes will pop out a message telling me that I am in recovery mode but nothing happens. I don't even hear any sound on my computer when I connect it as if it wasn't connected. I tried different cables and different USB ports.
What am I doing wrong here?
I don't care about the data in it Im fine to reset it I just want it to work
thanks