View Full Version : What? iTMS incorrect charge from Apple????

Jul 13, 2006, 11:23 PM
I just received this email tonight from Apple. It states that there was an error made where the credit card used was accidentally charged twice. As a result other than the fix, Apple gave me a free song code! I know it's sort of troubling but it's kind of a nice end. The email seems very strange though. Take a gander:

Dear ----------------,

You were incorrectly charged a second time for a recent purchase on the iTunes
Store. We have reversed the incorrect charge and you should see the credit
within 3-5 days, depending on how quickly your credit card processes the

Our customers are very important to us and we'd like to apologize for any
inconvenience this might have caused.

Please accept a song from the iTunes Store as part of our apology. You can
redeem your code by clicking the link below.



If you have any questions or concerns, please contact our customer service team
by replying to this email.


Kate Wormington
Sr. Manager, Customer Experience
iTunes Store

iTunes for Mac and Windows http://www.apple.com/itunes/download/
Copyright (c) 2006 Apple Computer, Inc. 1 Infinite Loop, Cupertino, CA 95014
All rights reserved: http://www.apple.com/legal/
Privacy Policy: http://www.apple.com/legal/privacy/
Terms of Service: http://www.apple.com/support/itunes/legal/terms.html
Terms of Sale: http://www.apple.com/support/itunes/legal/policies.html

This sounded really shady to me, but the code worked so i guess it is legit, but has anyone else encountered this before?

katie ta achoo
Jul 13, 2006, 11:33 PM
yeah.. if iTMS does anything like that, they get on it quickly. They don't wanna get sued by consumers by mischarging them.

It's happened before.. not to me, but I've seen it around the forums.

Jul 14, 2006, 12:04 AM
Dude the free song expires??? what a rip!!!


haha in 2016! I just had to flickr that

Jul 14, 2006, 12:06 AM
Dude the free song expires??? what a rip!!!


haha in 2016! I just had to flickr that
You better hurry. ;) :p

Jul 14, 2006, 01:05 AM
I too, received an email from Apple today. Downloaded a song from the Black Angels.

Jul 14, 2006, 07:35 AM
i got "Little Sister" by Queens Of The Stone Age. Oh well that was cool. I wouldn't mind them messing up a few more times ;)

Aug 9, 2006, 07:04 PM
Now let's all wish the iTMS messes up on our purchases as well.