A girl on my floor is having problems with her imac and i was wondering if you had any suggestions as to how to approach repairing it. _ she does not know what software she has on it. _
when starting up the mac gets to the blue start up screen and stops loading the OS. _I have run Disk First Aid from the cd and upon varifying and repairing the disk(unsucessfully) i was given the following red error messages:
invalid Volume directory count (should be 20878 instead of 20879)
Invlalid volume file count (should be 84929 instead of 84930)
invalid volume directory count (it should be 20879 instead of 20878)
missing thread record (id= 73258)
Overlapped extent allocation( file 725516d)
Overlapped extent allocation( file 725517d)
when i varified and repaired the disk permissions there were no errors that came up in red so i took there to be no major errors there. _
I am out of idea's for how to fix this. she also wants to know if there is a way for her to back up her school work in the case of a reformating
any assistance anyone could provide me in solving her computer problem would be greatly appreciated. _
thank you very much