I have never witnessed anything such as this on a Mac before, so I'm completely at a loss. It's hard to replicate this problem, as it seems to be totally random--sometimes it'll happen when coming back from sleep, but more often, it just happens in the middle of regular tasks. While I'm using the computer, the screen will suddenly go black for several seconds, and I simply have to wait for it to return. This is a brand-new machine, too, so I'm very weirded out...
The backlight does seem to stay on during the blackouts, and the mouse pointer remains, as well, so I don't think it's a loose connection or anything like that. Maybe a firmware problem? Has this happened to anyone else, and if so, is there any fix for it? It's not crippling, but it is pretty annoying.
Thanks in advance for any insight!
~Kalmia
The backlight does seem to stay on during the blackouts, and the mouse pointer remains, as well, so I don't think it's a loose connection or anything like that. Maybe a firmware problem? Has this happened to anyone else, and if so, is there any fix for it? It's not crippling, but it is pretty annoying.
Thanks in advance for any insight!
~Kalmia