apps crash

dukebound85

macrumors Core

Original poster

• Oct 1, 2006

• #1

Hi whenever i try to print from any app, the app crashes. any idea what is going on?

this is annoying

 

mad jew

Moderator emeritus

• Oct 1, 2006

• #2

How is your printer connected to your machine and do you have the latest drivers for it? If you change the default printer to something else in Printer Setup Utility, does it still crash? 🙂

 

dukebound85

macrumors Core

Original poster

• Oct 1, 2006

• #3

mad jew said:

How is your printer connected to your machine and do you have the latest drivers for it? If you change the default printer to something else in Printer Setup Utility, does it still crash? 🙂

Click to expand...

its connected wirelessly through my home network. when i plug it in with a cable with my other printer i dont remember it crashing.

usually it will crash but when i try it again it will work which is making me confused

 

mad jew

Moderator emeritus

• Oct 1, 2006

• #4

Are you using an AirPort or a different brand of router? Is it connected to the router via ethernet or USB? What brand and model or printer is it? 🙂

 

dukebound85

macrumors Core

Original poster

• Oct 1, 2006

• #5

mad jew said:

Are you using an AirPort or a different brand of router? Is it connected to the router via ethernet or USB? What brand and model or printer is it? 🙂

Click to expand...

im using a netgear router i believe with the printer being a HP 970cxi. The printer is connected to an emac and I have "share printers" on in the emacs preferences. The emac in turn is connected to the router which is wirelessly connected to my macbook

thanks for the help mad jew!

 

mad jew

Moderator emeritus

• Oct 1, 2006

• #6

No worries mate. Have you had a look through this page? It's basically just saying you might need to install the latest drivers on both machines. 🙂

 

dukebound85

macrumors Core

Original poster

• Oct 1, 2006

• #7

hmm weird hp's website has the latest driver update to be 2.7.1 for a dekjet 970cxi while on my macbook its 3.3

any reason why hp wouldnt be up to date?

 

mad jew

Moderator emeritus

• Oct 1, 2006

• #8

Perhaps you're using an incorrect driver by mistake. Maybe try HP's version.

 

dukebound85

macrumors Core

Original poster

• Oct 1, 2006

• #9

haha yea i guess the latest driver was listed under another hp printer which i thought was wierd. owell now they both have the same versions. ill see if it works

once again thanks man