Hey guys,
I posted here a little while ago about my delivery time being a lot longer than I expected for my C2D 15" MBP... I was mad because I ordered my computer on the 25th from my college computer store (had to do this so I can buy the computer with a college fund that I have) and the expected ship date was the 3rd of November. Well, I called my university store on the 3rd, and they told me the ship date had been moved to the 9th. I then called them on the 9th, and they told me to call on the 10th to get my tracking number... I was elated that I was gonna finally get my computer.
Well, after calling on the 10th, they told me my delivery date had been moved to the 28th of November... over a MONTH after I ordered my computer. I am so pissed I can't believe it. I got the number of my university's apple rep (who gets them the computers from apple) and gave him a call to express my discontent with this ship time. He goes on to inform me that "he knows for a fact that no C2D MBPs have shipped out yet."
I called his bluff, and he just shrugged it off... I told him a bunch of people here had gotten their computers over a week ago, and he just told me that "you cant trust people from sites like macrumors." I then informed him that I desperately needed the computer before thanksgiving weekend (need to have the computer for a trip so that I can do work), and he said he'd try and help me.
I felt like this guy was just blowing smoke up my behind, so I decided to bypass him, and called apple directly. After two hours on the phone, one of the managers told me he'd file a "complaint" and try to get the computer shipped out earlier... sounds like a load of crap to me. I have to mention here, that though I'm extremely angry, I was very polite to all of the people on the phone.. I know that if you want someone to help you, you have to treat them with respect--no one likes a raging customer.
Anyways, I ended up getting an email from my university yesterday telling me that their apple rep had got the computer to ship a week from next friday so that I could get it thanksgiving weekend. Uh, I don't know what he was thinking, but thats only 4 days before the original ship date, and the 24th is right in the middle of thanksgiving weekend--little help to me.
Basically, I was just wondering if anybody had any suggestions for me to get this computer shipped out earlier.. I REALLY do need it before thanksgiving weekend, and feel like I have tried all my options. Im gonna give this apple rep a call on Monday and tell him (lie to him) that my computer is having kernel panics, and Im unable to do any school work unless I use my roomates computer--maybe that will have some effect. Anybody else have any ideas? I really appreciate anybody who has taken the time to read this and give any suggestions.
I posted here a little while ago about my delivery time being a lot longer than I expected for my C2D 15" MBP... I was mad because I ordered my computer on the 25th from my college computer store (had to do this so I can buy the computer with a college fund that I have) and the expected ship date was the 3rd of November. Well, I called my university store on the 3rd, and they told me the ship date had been moved to the 9th. I then called them on the 9th, and they told me to call on the 10th to get my tracking number... I was elated that I was gonna finally get my computer.
Well, after calling on the 10th, they told me my delivery date had been moved to the 28th of November... over a MONTH after I ordered my computer. I am so pissed I can't believe it. I got the number of my university's apple rep (who gets them the computers from apple) and gave him a call to express my discontent with this ship time. He goes on to inform me that "he knows for a fact that no C2D MBPs have shipped out yet."
I called his bluff, and he just shrugged it off... I told him a bunch of people here had gotten their computers over a week ago, and he just told me that "you cant trust people from sites like macrumors." I then informed him that I desperately needed the computer before thanksgiving weekend (need to have the computer for a trip so that I can do work), and he said he'd try and help me.
I felt like this guy was just blowing smoke up my behind, so I decided to bypass him, and called apple directly. After two hours on the phone, one of the managers told me he'd file a "complaint" and try to get the computer shipped out earlier... sounds like a load of crap to me. I have to mention here, that though I'm extremely angry, I was very polite to all of the people on the phone.. I know that if you want someone to help you, you have to treat them with respect--no one likes a raging customer.
Anyways, I ended up getting an email from my university yesterday telling me that their apple rep had got the computer to ship a week from next friday so that I could get it thanksgiving weekend. Uh, I don't know what he was thinking, but thats only 4 days before the original ship date, and the 24th is right in the middle of thanksgiving weekend--little help to me.
Basically, I was just wondering if anybody had any suggestions for me to get this computer shipped out earlier.. I REALLY do need it before thanksgiving weekend, and feel like I have tried all my options. Im gonna give this apple rep a call on Monday and tell him (lie to him) that my computer is having kernel panics, and Im unable to do any school work unless I use my roomates computer--maybe that will have some effect. Anybody else have any ideas? I really appreciate anybody who has taken the time to read this and give any suggestions.
