I know this is off-topic, but you should demand someone in IT look into this on your behalf. This is what they are paid to do, and if they can't be bothered there are plenty of unemployed IT people who would gladly take their job and put the effort in. I'm so sick of IT departments dictating to other members of a company what they will and won't support. You have deadlines to meet I'm sure, and the answer to this will be googleable somewhere if they took the time to find it. You never know, they may even learn something outside of their Microsoft box in the process.Does any one know citrix that can help me log on to my companys network. Here is the error I'm getting. I already downloaded version 7.00.411. The IT department has no clue since I'm the only mac user.
I know this is off-topic, but you should demand someone in IT look into this on your behalf. This is what they are paid to do, and if they can't be bothered there are plenty of unemployed IT people who would gladly take their job and put the effort in. I'm so sick of IT departments dictating to other members of a company what they will and won't support. You have deadlines to meet I'm sure, and the answer to this will be googleable somewhere if they took the time to find it. You never know, they may even learn something outside of their Microsoft box in the process.
I know this is off-topic, but you should demand someone in IT look into this on your behalf. This is what they are paid to do, and if they can't be bothered there are plenty of unemployed IT people who would gladly take their job and put the effort in. I'm so sick of IT departments dictating to other members of a company what they will and won't support. You have deadlines to meet I'm sure, and the answer to this will be googleable somewhere if they took the time to find it. You never know, they may even learn something outside of their Microsoft box in the process.
I'm firmly of the belief that an IT Support Department should be there to support all the users in the business. They shouldn't be able to pick and choose. It's effectively letting the engineers go through the Helpdesk call list and cherry-pick the problems they want to work on and ignore the rest, only by writing it into policy Management think that's a valid approach.Why? they probably don't have a Mac to test on either.
I know this is off-topic, but you should demand someone in IT look into this on your behalf. This is what they are paid to do, and if they can't be bothered there are plenty of unemployed IT people who would gladly take their job and put the effort in. I'm so sick of IT departments dictating to other members of a company what they will and won't support. You have deadlines to meet I'm sure, and the answer to this will be googleable somewhere if they took the time to find it. You never know, they may even learn something outside of their Microsoft box in the process.
I have had other (different) problems with the Java Citrix system. Instead, I now use the older "Metaframe Presentation Server Client For Macintosh", downloadable from Citrix. This is an executable that must be installed on your Mac and runs from a script sent from my employers server as I log in.
To stop Java from automatically running at Citrix login, I first disabled Java in Safari, which worked but was a nuisance, so now I run a different browser (Firefox) with Java disabled, just for Citrix logins.
Whether the above will work with your employers system, I don't know. I am not an IT professional. My employers IT department seem deliberately unhelpful with Macs. For example, I cannot join their in-house wireless network because of a possible security risk: In OSX it is possible to display the wireless encryption key....(whereas Windows is secure 'cos you can't)... (their words not mine)..
I'm firmly of the belief that an IT Support Department should be there to support all the users in the business. They shouldn't be able to pick and choose. It's effectively letting the engineers go through the Helpdesk call list and cherry-pick the problems they want to work on and ignore the rest, only by writing it into policy Management think that's a valid approach.
If IT don't have the skills but someone in the business needs them to have the skills, IT should learn.
I know this is off-topic, but you should demand someone in IT look into this on your behalf. This is what they are paid to do, and if they can't be bothered there are plenty of unemployed IT people who would gladly take their job and put the effort in. I'm so sick of IT departments dictating to other members of a company what they will and won't support. You have deadlines to meet I'm sure, and the answer to this will be googleable somewhere if they took the time to find it. You never know, they may even learn something outside of their Microsoft box in the process.
Of course, since then I've drunk too much koolaid and I've added two Intel based iMacs to my collection.
don't know what version of firefox you are using, but have 2.0 here, and entrust is listed. (firefox, preferences, advanced, encryption, view certificates, authorities, scroll down to see if entrust is listed). if not, you could try to add them to the 'trusted providers' list, or maybe upgrade to the latest. if you already are, then i am not sure. you need the certificate to establish the connection, and after you get one issued, it should show up on the 'your certificates' tab in the same preference pane.
best of luck. can't wait to hear how it all goes, and see the final solution posted!