Apple is stealing my Money! I never buy Apple product anymore!

[Neonguy]

It all started when I bought an Apple 23 HD Display from them. They took my money really quick! Pay the day before and it ship next day. After it being ship I see a charge on my Credit Card. After I get the Display it have 8 stuck pixels, severe backlight bleed, and the foam inside that protect it was crush. I decided to return it to get my money back. I phone Apple Care and arrange for it to be send back. They send me an RMA number with shipping label through my email. I ship it back using their label with the original box. 3 days later, they received my package and send me an email stating they have received my return. I was shock when I read the email from Apple, it's plain ridiculous and make me very upset! This is what the email look like......


Order Number: *********
Return Number: **********

Dear CASH PAYER FOR A/S CAMPUS DIRECT,

Your package has been received at the Apple returns center and a
refund in the amount of $0.00 has been initiated for your return request number **********. We processed your refund based on the original payment method.

Credit card refunds are sent to the card-issuing bank within five
business days. If you have questions about when the credit will be
posted to your account, please contact the card issuer.

Cash payments are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days.

Apple Gift Card payments are refunded in the form of a new Apple Gift
Card, which will be mailed within two days.

Visit Order Status (http://www.apple.com/orderstatus) to monitor the
details of your return and refund.

Thank you for your interest in Apple products.

Best Regards,

Apple Store Customer Support

Answers to many Apple Store questions can be found at our
Customer Service website:
http://www.apple.com/support/store



Can you believe the nerve of them to tell me that I will received $0 on my return? So they decided to take my money and the display as well!? Make me very mad! So I rang them up right away after the reading the email. After connected to a real live person I explain him the situation, but he make excuse like After a return is received, it will take 5 - 10 working days to see a credit back. I explain to him again that Apple is telling me I will received $0 for my return. He put me on hold and look into the problem. Come back to me after 5 minutes and said that he initiated a credit refund for my return and I should see within 3 to 5 business day. At this time, I thought my problem have been solved. I ask for his name just to be sure this isn't just some lies.

Turn out he just lies to me so I will forget about it. After 1 and a half weeks passed, I check my Visa Card and see no refund being added. I'm seriously thinking of Disputing the charges with Apple! So damn ridiculous! This is a lot of money to be loosing! Why in hell would it take this long to get my credit refund? Seam like they won't issue me a Credit refund! I need the money back to buy another LCD. I can't just sit here forever without a monitor. Seam like they like taking money real fast, but returning it is complete opposite! Even Dell do better job refunding my money! Damn you Apple! To hell with you! I'm never buying anything from you again!

[dornoforpyros]

ugg ok, MacRumors is not apple. MacRumors users, are not Apple. The only people that are Apple are at Apple.com, Apple retail locations and their respective 1-800 numbers.

There is NOTHING MacRumors members can do for you, yes there was obviously an accounting mistake here, but coming onto a 3rd party sight and crying about it will get you nowhere.

I would suggest talking to your bank and explaining it to them and see if there was any attempt at a $0 refund made. I would also call Apple again and explain the situation again. If that doesn't help then dispute the charges.

But once again, MacRumors is not Apple, and coming onto MacRumors and cursing out Apple does not help you get your money back.

Just to Clarify

MacRumors = No Apple

[bousozoku]

It says that you'll receive a check within 30 days. It doesn't sound as though you've been cheated. It just sounds as if you didn't understand the terms before you bought.

We at MacRumors can't help you. Good luck with it.

[jamesi]

that definitely sucks but they tend to include all of this before hand in the fine print that you prolly didnt see. it is ridiculous that you have to wait so long for the money, but id make sure there was no possible way you could have seen any of this comning from their legal documents before going to war. there is no way they are going to just take your money and LCD, it takes a while to weed thru the red tape

[Neonguy]

I know that Mac Rumors isn't Apple. I just want to let people know that Apple isn't perfect and make sure you read all their policy before buying. I alway thought Apple Customer Service was one of the best, well not anymore. I pay with Credit Card, so there is no way it take 30 days for them to send me a Check. The reason I post this is anyway to get suggestion on what to do before even filing a Dispute against them since they are such a large company? Well, I just want to get it out to let some steam out but I feel better.

I'm going to give them a chance to fix it, I'm going to wait another weeks and see if Credit Refund show up. Then I phone them again and try to solved this issue, if not I'm just going to dispute with my Credit Card company. It's a good thing I alway use Credit Card to pay stuff online. Imagine if I wired or pay Cash!

Thanks.

[Markleshark]

*Snore*

Nothing to do with Apple, well, not true entirely, but these things take time. Apple takes time to process things, banks take time to process things.

I tell you what, ill ring Steve and get him to drop everything, all the other returns, all the other refunds, all the xmas stuff and process your return for you, then, when you have to wait for the bank you'll have just enough time to gather all those toys you've thrown allllll over the floor and put your dummy back in. Deal?

:rolleyes:

[MacBoobsPro]

You are a CASH paying customer as stated in the letter. The reason they say you will receive $0 is because they will be refunding $0 to your card.

"Cash payments are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days."

Wait 30 days and you should receieve a check. :rolleyes:

[Markleshark]

Huzzah! The boobs be right...


Dear CASH PAYER FOR A/S CAMPUS DIRECT


hmmmm


We processed your refund based on the original payment method.


hmmmmmmmmmmmmm


It's a good thing I alway use Credit Card to pay stuff online. Imagine if I wired or pay Cash!


hmmmmmmmmmmmmmmmmmmmmmmmmm

Can you smell that as well Boobs, or is it just me?

[MacBoobsPro]

Can you smell that as well Boobs, or is it just me?

No I have a cold so I missed it.

I guess they think he is a cash customer for some reason and so will issue a cheque but if i was the OP I would make it clear I payed with a card.

[redAPPLE]

on the lighter side of this thread...

isn't it amazing that the OP can type that long without a monitor?

:D

relax. have a merry christmas.

[MacBoobsPro]

on the lighter side of this thread...

isn't it amazing that the OP can type that long without a monitor?

:D

relax. have a merry christmas.

Probably why the grammar is a little off :D

[dpaanlka]

it is ridiculous that you have to wait so long for the money\

I think almost every company on the planet makes you wait for refund money.

[mkrishnan]

What's this about smelling boobs?

[Neonguy]

Why would they send me a Check when I pay with Credit Card? The first time I call them, I clearly told him that I pay with Credit Card. He said he process the credit for me and I would be seeing it within 3 - 5 business day. After the 6th day have past, I didn't any credit being issue when I check with my bank. I call again and I got another excuse telling me holiday are coming and it could take another weeks. BS! I told him I wait another weeks and I will call back, and he say it will not take that long. We will see.

I'm using a ViewSonic 15 inch monitor to type this and it's very digusting! I have to turn down brightness to 35 and I can barely see what I type. I just want my money back so I can grab another monitor before the holiday end, because during Christmas I can get up to $150 off buying 24 Inch LCD monitor. I cannot keep waiting like this with continues lies, I thought only Dell does this. But Dell refund my money and I see it within 4 business days, so why can't Apple do the same for me? I guess lots of Apple fanboi out there reply to this thread today. Seam to be taken Apple side. Let see what happend when you loose 1K and have to fight for it!

[Maxiseller]

If you are genuine I feel for you - I really do. I was in a similar position a year back (although not with Apple) and especially when money is tight, it's a bad situation.

The thing is, there are processes set up to help you, it just takes a ridiculously large amount of time, and you earn no interest (of course) in the meantime. Very annoying, and time wasting.

All I can suggest is to 1) Don't order things online, and go to a retailer if you can. 2) Don't telephone-order, as these tend to be the very worst type of purchasing method.

Of course, I still order of the internet, but anything of value, I now go in-store shopping where I can.

[calyxman]

You are a CASH paying customer as stated in the letter. The reason they say you will receive $0 is because they will be refunding $0 to your card.

"Cash payments are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days."

Wait 30 days and you should receieve a check. :rolleyes:

That's not what the original post said:

They took my money really quick! Pay the day before and it ship next day. After it being ship I see a charge on my Credit Card.

You people need to read the freaking e-mail that was sent to Neonguy:


Credit card refunds are sent to the card-issuing bank within five
business days. If you have questions about when the credit will be
posted to your account, please contact the card issuer.

Cash payments [this is NOT a cash payment] are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days.

Apple Gift Card [this is NOT a gift card payment]payments are refunded in the form of a new Apple Gift
Card, which will be mailed within two days.


Saying that a check is sent instead of receiving a credit is BS.

Neonguy, I would personally dispute this with your credit card company.

And just for your information, assuming that your situation is genuine, don't expect too much sympathy from most of the folks on this forum. To them, Apple never makes mistakes.

[Electro Funk]

You people need to read the freaking e-mail that was sent to Neonguy:



Order Number: *********
Return Number: **********


Dear CASH PAYER FOR A/S CAMPUS DIRECT,


Cash payments are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days.

:rolleyes:

[Neonguy]

The problem is they keep giving me excuse each time I call like they want me to forget about it. Christmas is coming soon, and after Christmas is over I have to pay $150 more dollar for an LCD I'm waiting to order but don't have the money yet because Apple still hold it.

And of course it's Genuine. Look at the email I got. It would drive anyone insane!

http://img.photobucket.com/albums/v232/TKTDIVISION/email.jpg


Look what I ended up with on my setup now. Can we say Disgusting!? I have to live with this setup until Apple give my money back so I can buy another LCD! Yeah, I shouldn't buy online but I didn't want to get out because of Christmas. It's crazy out there.



http://img.photobucket.com/albums/v232/TKTDIVISION/Picture002.jpg


http://img.photobucket.com/albums/v232/TKTDIVISION/Picture001.jpg


Enjoy my beautiful setup...:(

[Neonguy]

What does everyone think of this 24 LCD BTW? It is on sale on NewEgg for $799.00 with Free Shipping. I also have a Coupon knock it down $40 off! It expired on Christmas. So as you can see why I'm so mad because Apple is holding my money.

http://img.photobucket.com/albums/v232/TKTDIVISION/24-014-124-02.jpg

[trainguy77]

Just start a Charge back IF you have contacted them a second time with no money back.

[Drewswa77]

Why does Neonguy talk like Borat?
Im waiting to see...

"Today my monitor arrive and it Varry nice!, I five!

[Counterfit]

I clearly told him

PAST TENSE! \o/ :D


Anyways, no one else has mentioned this, but, is your (or your employers) name A/S CAMPUS DIRECT? That could be the problem here.

[OnceUGoMac]

http://www.225.ca/ivan/nov03/crybaby.jpg

[aristobrat]

After 1 and a half weeks passed, I check my Visa Card and see no refund being added.
Am I reading this right?

The date on your email from Apple was Thursday 12/14.

That was only 7 calendar days (5 business days) ago.

[Kane.Elson]

Basically call your credit card company and get them to reverse the charges. They will do it straight away and you can stop stressing.

Then stop being a spoilt moron and complaining about your 15" CRT. I used a 15" CRT for months while deciding what to do about the blown backlight on my 19" TFT and didn't complain once. Do you know why ? Because having a cry about it doesn't solve anything it just makes you seem like an idiot.

Now hurry up and call your credit card company so you can get your benq (which I wouldn't suggest but I guess it gives you more chance to have a winge)

Cheers
Kane Elson

EDIT:

Am I reading this right?

The date on your email from Apple was Thursday 12/14.

That was only 7 calendar days (5 business days) ago.

Good spot, I think someone is being melodramatic here.

[trainguy77]

Am I reading this right?

The date on your email from Apple was Thursday 12/14.

That was only 7 calendar days (5 business days) ago.

Yeah so even if you talked to them on the phone the same day it may still be going through, as banks are VERY slow this time of year.

[dpaanlka]

Look what I ended up with on my setup now.

Are you implying that ViewSonics are bad displays?

Also, have you not considered that perhaps your creditors are adding to the delay?

[yg17]

Why does Neonguy talk like Borat?
Im waiting to see...

"Today my monitor arrive and it Varry nice!, I five!


I buy iPod; he buy iPod Mini. Ha, ha. Everyone knows iPod Mini is for girls!

Regarding the topic....stop whining, you sound like a 5 year old. You act as if using a CRT for a week is such a bad thing, it isn't. Get over it. And credit card companies are a lot quicker to take your money than they are to refund it. I've had refunds on my debit card take a week whereas with purchases, they take it the next day.

[dpaanlka]

You act as if using a CRT for a week is such a bad thing, it isn't. Get over it.

If I had unlimited amounts of desk space... I probably would prefer a high-end CRT.

EDIT: Geez I haven't checked up on CRT technology in years... look at the crazy resolution this 20" ViewSonic (http://viewsonic.com/products/desktopdisplays/crtmonitors/graphicseries/g225fb/) supports - 2048x1536!

[Neonguy]

It's not that, it just they put my money on hold that causing me to buy a new LCD with discount. Since if I don't see a Credit within 3 more days, I have to pay a lot more for another LCD because it's no longer on sale.

Yeah let see what happend when they take your money someday you Apple Fanboy! So many Apple Kiss Ass people on here, but I should have known when I post on a Mac forums. Damn, and to think I buy a Mac because I join this forums. Guess biggest mistake I have ever make! Who want to buy my Mac Pro? I throw in the ViewSonic monitor as well.

[calyxman]

:rolleyes:

So because the opening of the e-mail said "Dear Cash Payer" that means that he paid by cash, case closed? :rolleyes:

What amazing reasoning skills. :rolleyes:

READ the E-mail:

Order Number: *********
Return Number: **********

Dear CASH PAYER FOR A/S CAMPUS DIRECT,

Your package has been received at the Apple returns center and a
refund in the amount of $0.00 has been initiated for your return request number **********. We processed your refund based on the original payment method.

Credit card refunds are sent to the card-issuing bank within five
business days. If you have questions about when the credit will be
posted to your account, please contact the card issuer.[OMG, what was this last statement?? :Rolleyes:]

Cash payments are refunded in the form of a check from Apple, which
will be mailed to the billing address within 30 days.

Apple Gift Card payments are refunded in the form of a new Apple Gift
Card, which will be mailed within two days.

Visit Order Status (http://www.apple.com/orderstatus) to monitor the
details of your return and refund.

Thank you for your interest in Apple products.

Best Regards,

Apple Store Customer Support

Answers to many Apple Store questions can be found at our
Customer Service website:
http://www.apple.com/support/store

I find a lot of peoples' responses downright despicable. If you believe in this person's plight, then please be constructive. If you don't and just want to criticize this individual, then do yourselves a favor and take your comments somewhere else.

[aristobrat]

I was explaining this thread to my partner and he said maybe it should have been titled "LEARN HOW TO COUNT". :eek:

Based off the Apple email you posted, TODAY is the fifth business day. If so, Apple isn't even late with your refund, much less "hasn't stolen your money".

On top of that, even if they do issue the credit today, it can still take one or two business days for your credit card company to post the credit to your account.

Since Apple isn't yet late with your refund, I don't see how you can dispute the charge.

ATTEMPT TO BE CONSTRUCTIVE (which can be hard to do in a thread where the OP is being wildly emotional and slanderous towards a company that doesn't yet appear to have done anything wrong):

Maybe you can call your credit card company, explain the situation, and see if they can temporarily increase your credit limit to allow you to float buying the monitor now until when your Apple credit posts to your account.

[MacBoobsPro]

So because the opening of the e-mail said "Dear Cash Payer" that means that he paid by cash, case closed? :rolleyes:

What amazing reasoning skills. :rolleyes:

READ the E-mail:

I find a lot of peoples' responses downright despicable. If you believe in this person's plight, then please be constructive. If you don't and just want to criticize this individual, then do yourselves a favor and take your comments somewhere else.

OMG. What I am trying to say is that Apple for some reason believe he is a CASH paying customer, but he is NOT. He is a CARD paying customer. The reason why the refund is ****ed up is because they believe he is a CASH paying customer. And so they will most likely send him a check as that is how they refund CASH paying customer, unless he mentions to Apple that he is infact a CARD paying customer.

Cmon people its all in the email. :rolleyes:

[aristobrat]

He put me on hold and look into the problem. Come back to me after 5 minutes and said that he initiated a credit refund for my return and I should see within 3 to 5 business day. At this time, I thought my problem have been solved. I ask for his name just to be sure this isn't just some lies.

Turn out he just lies to me so I will forget about it. After 1 and a half weeks passed, I check my Visa Card and see no refund being added.
It sounds like Apple knows he's a credit card customer.

[MacBoobsPro]

It sounds like Apple knows he's a credit card customer.

I know they now know he is a card customer. I was trying to clear up confusion around my original post.

*shakes head then leaves*

[Neonguy]

I phone AppleCare yet again today. I explain my situation to him and he appologize it's taking so long. He review over and say they did received back the Display on December 14. Despite I call many times, he then tell met yet again I will be Credit back for the refund in 3 - 5 business. Uh huh! So frustrating, but it must be Christmas going on? Still, it's still ridiculous!

Ah well, the good thing is though because they hold my money I didn't invest on a BenQ LCD. It look rather ugly. Now I will have time to think over an alternative LCD.

Just don't order anything on Holiday, it take ridicolously long for you to get a Credit back. And yeah, check back it been 1 weeks not one and a half. I aggregate a little...

[dejo]

I Five!

[Neonguy]

Are you implying that ViewSonics are bad displays?

Also, have you not considered that perhaps your creditors are adding to the delay?


Yes ViewSonic are ****** monitor! I have 3 of them gone bad in 2 years. All are 19 Inch CRT sitting down at my Garage. Even this one I'm using doesn't work. Brightness have to be down at 30 or it flicker repeatedly and just shut off. Other one suffer from blurriness render it useless. Don't buy ViewSonic!

[Neonguy]

I buy iPod; he buy iPod Mini. Ha, ha. Everyone knows iPod Mini is for girls!

Regarding the topic....stop whining, you sound like a 5 year old. You act as if using a CRT for a week is such a bad thing, it isn't. Get over it. And credit card companies are a lot quicker to take your money than they are to refund it. I've had refunds on my debit card take a week whereas with purchases, they take it the next day.


First, seam like you didn't read every post here but just jump to conclusion and post. Read all the damn post first before you flame me! You sound like an ass yourself thinking you all know all the detail. I don't even have a monitor and have to use a 15 inch that brightness have to be turn down to 35 and it's very dark or it flicker and turn off. And I'm not whining, I'm just tell loving Apple fanboy like you to be on a lookout because Apple is not your perfectionist god here.

[Music_Producer]

And yeah, check back it been 1 weeks not one and a half. I aggregate a little...

Sorry man ,I understand your plight.. but when you said 'aggregate' instead of 'exaggerate' it just made me spill coffee all over myself :D

[Music_Producer]

And you hate Viewsonic, and Dell.. and Apple. Pretty soon, there will be no brands left for you to buy.

I bought a camera and lenses worth $12,000 from B&H photo video. They didn't have stock (which they informed me after 3 days) and it took 12 days to get my refund back. i.e. they issued a refund when they called me and told me they had no stock.. but the actual refund took so long to show up on my card. No, I did not complain about it here.. nor did I launch any kind of ihatebhphotovideo.com forum.

So, for God's sake stop whining about Apple, and start whining about your credit card company (they all take long for refunds btw) I never app-lie two kredit card any moar!!!!

Nobody's being a fanboy here.. I didn't see one comment about 'Your 8 dead pixels are perfectly ok.. its an apple monitor.. cherish it' You can't even differentiate between simple reasoning and fanboy comments.. you're just making a fool of yourself, so quit.

[Neonguy]

And you hate Viewsonic, and Dell.. and Apple. Pretty soon, there will be no brands left for you to buy.

I bought a camera and lenses worth $12,000 from B&H photo video. They didn't have stock (which they informed me after 3 days) and it took 12 days to get my refund back. i.e. they issued a refund when they called me and told me they had no stock.. but the actual refund took so long to show up on my card. No, I did not complain about it here.. nor did I launch any kind of ihatebhphotovideo.com forum.

So, for God's sake stop whining about Apple, and start whining about your credit card company (they all take long for refunds btw) I never app-lie two kredit card any moar!!!!

Nobody's being a fanboy here.. I didn't see one comment about 'Your 8 dead pixels are perfectly ok.. its an apple monitor.. cherish it' You can't even differentiate between simple reasoning and fanboy comments.. you're just making a fool of yourself, so quit.


So 8 Stucks pixel is ok for a $1,000 LCD? The Dell one is ugly, but yeah in term of qaulity it's better then Apple, the only reason I only return it because it does not match my Mac Pro. I love my Mac Pro, it's expensive but yeah it work correctly. Shouldn't I expect the same with Apple Display? If you buy a Mercedes, do you expect it to work like a Mercedes. Or buy a Mercedes and expect it to work like a Camry? Hmm...

I just want an Apple 23 LCD for the price I pay for man. I don't hate Apple LCD. It's just they make it expensive then all the rest, I would expect to get atleast a panel that have less then 3 stucks pixels. And for your information, my Credit Card have alway been great to me. I get refund from any Company such as DELL in 4 Business day once they said the payment is Credit. Which meaning Apple here is messing up, so it's not my Credit Card company. Apple fanboy are people who think Apple are perfect so they would obvious say this is my Credit Card fault. Or they thought I was a Cash payer, etc. This is what I met when I say Apple Fanboy.

To you $1,000 may not be a lot, but to me it is. Since you say you buy a Camera Lense for $12,000 but it take me 2 years saving to buy a Mac Pro and the Apple 23 Cinema Display $3,699.99 and $300 lost in restocking fees for the Apple 23 Display. Not everyone is rich like you.

[Music_Producer]

Dude, are you dense? You bought ONE lcd and it came with 8 bad pixels.. does that mean that all of them come with 8 bad pixels? Sheesh! I bought a $2400 Muse Receptor (a hardware VST plug-in player) and guess what? It was dead.. it booted up.. loaded a sound.. and then went crazy. Does that mean that all receptors are like that? No, the company exchanged it for another unit.. works fantastic. It took them 3 weeks to carry out the whole exchange procedure. I was patient, and I did not go ballistic on a forum trying to crank out my story.

I expect a $2400 product to be absolutely fine out of the box.. but its electronics.. ***** happens.

All the macs that I have ever purchased have been absolutely perfect. My MacBook had a staining issue on the palm rest and Apple replaced the casing. If I receive a dead macbook pro or mac pro or whatever.. that doesn't mean I'm going to hate the company.

Oh.. and the Camry's reliability is far superior to the Mercedes.. so you might want to hop on about that as well. A friend of mine had a top of the line BMW crap out on her in a week. So all BMWs suck.. :rolleyes:

Mature up a bit, and maybe the stuff you buy will respect you in return.

Oh, and it's not about how rich or poor I am. I work my a$$ off, the same as you do. That doesn't mean that if I get a dead product, I throw it in the trash and buy another one! I get pissed off, stressed out.. but I don't downright hate the manufacturer.. and make a fuss about it in a forum. That is just lame.

[Cepe Indicum]

PAST TENSE! \o/ :D


Anyways, no one else has mentioned this, but, is your (or your employers) name A/S CAMPUS DIRECT? That could be the problem here.

Neonguy, I can't see that you've responded to Counterfit's point... are you associated with Campus Direct? Could it be a simple administrative error that's causing you so much trouble?! i.e. the email was sent to you in error?

I sympathise with your problem, really, but if you are so incensed by this, take it up with your bank. Otherwise, it just looks like you have come on to an APPLE rumour forum to incite a reaction. :confused:

[Eraserhead]

So 8 Stucks pixel is ok for a $1,000 LCD?

That's not what he's saying at all. He's just saying that credit card companies suck at returning money and that's life. TBH though Apple have made a mistake here with the refund, they shouldn't have thought you were a cash customer, though personally I would accept that people make mistakes, if you need to buy another display I'm sure your credit card company will raise the limit, especially if they know you have a pending refund.

To you $1,000 may not be a lot, but to me it is. Since you say you buy a Camera Lense for $12,000 but it take me 2 years saving to buy a Mac Pro and the Apple 23 Cinema Display $3,699.99 and $300 lost in restocking fees for the Apple 23 Display. Not everyone is rich like you.

I think the lense is for his job and isn't a personal purchase. One thing you have to accept in life is that some people are richer than others, some people here have more money than others. Some people on this board probably earn $100 000 a year (or more) and some earn $10 000, the people who earn more aren't better than those who earn less and vice versa.

[California]

I am sorry, but if the OP does business the way he does grammar/spelling, therein lies the problem.

Hey OP. Quit freaking. You aren't going to lose your money. In the meantime, get a good old-fashioned book of proper English usage. You may then realize that you are misreading/misinterpreting/misunderstanding much of what appears to be your second language.

Goodnight.

[jessica.]

Apple is stealing my Money! I never buy Apple product anymore!

You are right, you shouldn't put any more money into Apple. I'd reinvest in Sylvan Learning Center (http://tutoring.sylvanlearning.com/index.cfm?PC=NWGAD-GEN-0103&CFID=20474460&CFTOKEN=66024142) instead.

Merry Christmas my friend.

[yg17]

Shouldn't I expect the same with Apple Display? If you buy a Mercedes, do you expect it to work like a Mercedes. Or buy a Mercedes and expect it to work like a Camry? Hmm...

I'd actually expect a Mercedes to act like a Camry, considering that Toyota has unbeatable reliability and Merc leaves much to be desired

[lexus]

Are you Borat?

[yg17]

Are you Borat?

Jagshemash, my name a Borat!

[Annndy!]

Damn you guys are harsh...hilarious, but harsh...:D

[Neonguy]

Dude, are you dense? You bought ONE lcd and it came with 8 bad pixels.. does that mean that all of them come with 8 bad pixels? Sheesh! I bought a $2400 Muse Receptor (a hardware VST plug-in player) and guess what? It was dead.. it booted up.. loaded a sound.. and then went crazy. Does that mean that all receptors are like that? No, the company exchanged it for another unit.. works fantastic. It took them 3 weeks to carry out the whole exchange procedure. I was patient, and I did not go ballistic on a forum trying to crank out my story.

I expect a $2400 product to be absolutely fine out of the box.. but its electronics.. ***** happens.

All the macs that I have ever purchased have been absolutely perfect. My MacBook had a staining issue on the palm rest and Apple replaced the casing. If I receive a dead macbook pro or mac pro or whatever.. that doesn't mean I'm going to hate the company.

Oh.. and the Camry's reliability is far superior to the Mercedes.. so you might want to hop on about that as well. A friend of mine had a top of the line BMW crap out on her in a week. So all BMWs suck.. :rolleyes:

Mature up a bit, and maybe the stuff you buy will respect you in return.

Oh, and it's not about how rich or poor I am. I work my a$$ off, the same as you do. That doesn't mean that if I get a dead product, I throw it in the trash and buy another one! I get pissed off, stressed out.. but I don't downright hate the manufacturer.. and make a fuss about it in a forum. That is just lame.



Hmmm...But after 3 Returns and I'm still getting the same Defect? It's not like I order one and gets a defect then scream about it and say Apple product are poor quality! I got 3 replacements from them and all of them are Defect from stuck pixels and uneven lighting so I just gave up!

1.) 11 Stuck Pixel, all light blue and moderate light bleed
2.) 8 Stuck Pixel, all light blue and small amount of light bleed
3.) Foam was crush, LCD Panel is loose, and 3 stuck pixel with severe backlight bleed. There is also a bright red stuck pixel.

Are you seeing what I'm going at here?


And to all of you who think I can't speak good English because of my grammar and some spelling you are so dense! It's not like I'm typing an English term paper here! I speak perfectly fine English and there is no misunderstanding between me and Apple when I rang them up! So stop acting like [removed by moderator]! And the Mercedes and the Camry comparison is just an example, even if it's not true you still get the ideas. Please, just grow up. I'm going to call my Credit Company at the end of this week if the problem isn't solved. I'm sure it will because last time I call, he personally went away and put me on hold and did the credit refund for me. I was being promise 3 to 5 days, but 3 day the most.

I was just asking some opinion but a lot of you try to be smartass. *CASE CLOSE*

[iW00t]

Hmmm...But after 3 Returns and I'm still getting the same Defect? It's not like I order one and gets a defect then scream about it and say Apple product are poor quality! I got 3 replacements from them and all of them are Defect from stuck pixels and uneven lighting so I just gave up!

1.) 11 Stuck Pixel, all light blue and moderate light bleed
2.) 8 Stuck Pixel, all light blue and small amount of light bleed
3.) Foam was crush, LCD Panel is loose, and 3 stuck pixel with severe backlight bleed. There is also a bright red stuck pixel.

Are you seeing what I'm going at here?


And to all of you who think I can't speak good English because of my grammar and some spelling you are so dense! It's not like I'm typing an English term paper here! I speak perfectly fine English and there is no misunderstanding between me and Apple when I rang them up! So stop acting like some [removed by moderator]! And the Mercedes and the Camry comparison is just an example, even if it's not true you still get the ideas. Please, just grow up. I'm going to call my Credit Company at the end of this week if the problem isn't solved. I'm sure it will because last time I call, he personally went away and put me on hold and did the credit refund for me. I was being promise 3 to 5 days, but 3 day the most.

I was just asking some opinion but a lot of you try to be smartass. *CASE CLOSE*

You should have asked for a few more replacements.

First you got 11 dead pixels, then you got 8, then 3, the next one would probably have just 1, and after you spend hours arguing with their technical helpdesk you should probably get one with none :)

[dpaanlka]

I'm sure it may happen once in a great while... but I really have a hard time believing this people that claim to get 3 outrageously defective products in a row.

I've never had anything like that happen.

[mac-er]

I ask for his name just to be sure this isn't just some lies.

Turn out he just lies to me so I will forget about it. Damn you Apple! To hell with you! I'm never buying anything from you again!


Hey Borat...
Oh yeah, customer service representatives wait around all day to lie to people. :rolleyes:

I'm sure Apple won't miss a dime of your money.

And, judging by your use of the English language, you clearly misunderstood the representative. The email isn't even addressed to you...it is addressed to Campus Direct. Maybe if they wrote the email in the wrong verb tense, you might have understood.

[lexus]

He writes as if he is Borat, I cannot imagine how he talks. I have a feeling he did not understand the Apple Rep. And I am sure the Apple Rep did not understand him.

[Doctor Q]

Thread closed due to flaming and personal insults.