iLok Question: Pro Tools on Mac OS X

[Event]

I am having problems with my iLok, for Pro Tools on a Mac OS X. The problem is too long to type in here, but if someone can e-mail me I'd greatly appreciate the help. Whoever can fix the problem will be compensated appropriately.
Email: eventjersey@hotmail.com

[zimv20]

that ilok fall off the back of truck?