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msn messenger question marked icon, help

B

bebo83

macrumors newbie
Original poster
hello there,

been having problems lately with dock, here is what happened,

installed msn messenger , worked great, installed office, worked great

then i noticed on dock that here are two messenger icons, one with a question mark. I tried dragging it out of the dock but it wont just go for some reason,

anyways, i deleted messenger to see if it will go away, nothing happened,

any ideas?

thanks,


p.s ,,, first week with a mac ,, loving it ,,,
 
A question mark on a dock icon means that you have deleted the program file associated with the dock item. Think of it as a shortcut to nowhere. What you probably did was to install office on top of messenger, and the original was overwritten. If you can't remove the icon by dragging it off, then try right-clicking on it and select "remove from dock." Erase anything Microsoft (search for random files in the library using Spotlight), restart, and reinstall.
 
right clicking didnt do it, it doesnt even show me a remove option,

i deleted everything microsoft and now i have all of the office icons question marked! i restarted the machine yet they still show up and when i right click them and select "show in finder" nothing happens,,,


anymore ideas?
 
bebo83 said:
right clicking didnt do it, it doesnt even show me a remove option,

i deleted everything microsoft and now i have all of the office icons question marked! i restarted the machine yet they still show up and when i right click them and select "show in finder" nothing happens,,,


anymore ideas?
Click to expand...

You're sure that you can't drag them out of the dock? Click-hold-drag to desktop and them release click.
 
Open your Home Folder > Library > Preferences...find the file com.apple.dock.plist and drag it to the desktop. Restart. That should restore the dock to factory settings (and hopefully give you the drag from the dock and right-click options back again).

If everything is kosher at that point, you can trash the com.apple.dock.plist file.
 
TheAnswer said:
Open your Home Folder > Library > Preferences...find the file com.apple.dock.plist and drag it to the desktop. Restart. That should restore the dock to factory settings (and hopefully give you the drag from the dock and right-click options back again).

If everything is kosher at that point, you can trash the com.apple.dock.plist file.
Click to expand...

worked like a charm 🙂 thanks 🙂
 
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