ztark
Jun 12, 2007, 10:44 PM
I just received my refurbished macbook (core duo 2 Ghz, 1 Gb memory, superdrive) and had a few questions.
The screen has four dead pixels. When the computer is closed, the screen doesn't line up with the bottom half exactly (about 2mm off). When I insert a blank DVD the computer makes a few sounds and then ejects it. All other aspect of the disk drive work fine (cd burner, dvd player, etc). I have only tried one brand of dvd-r so far, but I'm going to try to use another brand tomorrow.
Question: how do I go about addressing these issues with apple? I went to the apple care section of the apple site, but I don't see where i can report problems. Does anyone know if any of the above problems are covered under the one year warranty that comes with refurbished macs?
The screen has four dead pixels. When the computer is closed, the screen doesn't line up with the bottom half exactly (about 2mm off). When I insert a blank DVD the computer makes a few sounds and then ejects it. All other aspect of the disk drive work fine (cd burner, dvd player, etc). I have only tried one brand of dvd-r so far, but I'm going to try to use another brand tomorrow.
Question: how do I go about addressing these issues with apple? I went to the apple care section of the apple site, but I don't see where i can report problems. Does anyone know if any of the above problems are covered under the one year warranty that comes with refurbished macs?
