Tech Support Showdown 2007

[MacBytes]

http://www.macbytes.com/images/bytessig.gif (http://www.macbytes.com)

Category: Apple Services
Link: Tech Support Showdown 2007 (http://www.macbytes.com/link.php?sid=20070619103601)
Description:: Can you get help when you need it? We went undercover to see which major notebook vendors' technical support makes the grade.

Posted on MacBytes.com (http://www.macbytes.com)
Approved by Mudbug

[elppa]

Once again Apple is in the position that suits them best.

Leading from the front.

[Sesshi]

They neglect to mention that without Applecare, you usually won't get telephone support beyond 90 days. And OK, so a few questions are answered quickest. The big question is, what happens if your machine packs up? Especially for the 'Pro' range? What a stupid loaded test. One for the fanboys to stuff in other's faces no doubt.