Hi Hi,
I'm going through a nightmare with my Powerbook G4 at the moment.
It's just over two years old and has been no bother until now.
A few weeks ago it started to act strangely when the battery indicator bore no relation to what power was left in the battery leading to some very annoying shutdowns etc. I took it to the local Genius bar who said that the battery was on its last legs and should be replaced. So I purchased a new battery, but when I tried to charge it at home with the power cable it just ran out of power and shut down. Looking at the power cable I saw that the PSU tip had broken off and was stuck in the computer. So I take it back to the Genius Bar who said that it should be no problem to fix but it may need a new DC in board. Ok I said and they took it away for repair which they estimated would cost £135 with data back up. Yesterday however I get a call from the Service guy telling me that there was a problem with the logic board as well which would need to be replaced and the whole repair would set me back about £600 !!!!!!! Now I'm no computer expert but this seems to me to be a very expensive reaction to the PSU tip breaking in the computer.
So what to do ???? I'm very annoyed that Apple's Pro model can be rendered useless by a tiny PSU tip. The service guy at Apple was less than helpful and wanted me to make a quick decision on whether I wanted to OK the repair or not. Can I get it repaired any cheaper elsewhere ?? They only guarantee their repairs for 90 days so even if I do get it repaired the same expensive problem could happen again.
Any help/advice will be gratefully received. The girlfriend is looking very smug with her "you should have got a PC" line and I'm trying to remain a Apple user, but this is testing me to the limit.
Cheers
Mark
I'm going through a nightmare with my Powerbook G4 at the moment.
It's just over two years old and has been no bother until now.
A few weeks ago it started to act strangely when the battery indicator bore no relation to what power was left in the battery leading to some very annoying shutdowns etc. I took it to the local Genius bar who said that the battery was on its last legs and should be replaced. So I purchased a new battery, but when I tried to charge it at home with the power cable it just ran out of power and shut down. Looking at the power cable I saw that the PSU tip had broken off and was stuck in the computer. So I take it back to the Genius Bar who said that it should be no problem to fix but it may need a new DC in board. Ok I said and they took it away for repair which they estimated would cost £135 with data back up. Yesterday however I get a call from the Service guy telling me that there was a problem with the logic board as well which would need to be replaced and the whole repair would set me back about £600 !!!!!!! Now I'm no computer expert but this seems to me to be a very expensive reaction to the PSU tip breaking in the computer.
So what to do ???? I'm very annoyed that Apple's Pro model can be rendered useless by a tiny PSU tip. The service guy at Apple was less than helpful and wanted me to make a quick decision on whether I wanted to OK the repair or not. Can I get it repaired any cheaper elsewhere ?? They only guarantee their repairs for 90 days so even if I do get it repaired the same expensive problem could happen again.
Any help/advice will be gratefully received. The girlfriend is looking very smug with her "you should have got a PC" line and I'm trying to remain a Apple user, but this is testing me to the limit.
Cheers
Mark