Microsoft Exchange help please

[Captnroger]

Hi all,

I am trying to connect to our exchange server for email, and this will be a showstopper for me if I can't make this work. We are setup for exchange over the web (https://mail.company.com with your email name and password). How do I set this up on the iphone so I can get my email? Everything I'm trying is not working so far.

Thanks.

[Thistledown]

Unfortunately, what you are describing requires Exchange ActiveSync support which the iPhone doesn't currently have. Cross your fingers and hope that it will be added within the near future.

The only way to access corporate exchange servers is to have the IT department open IMAPS (IMAP over SSL for security). They also should add a certificate to the SMTP server as well for secure authenticated SMTP sessions. Then you can configure your iPhone to use IMAP with your corporate exchange server over the Internet.

I have a feeling these configuration changes are going to be a tough sell at larger companies.

[catdog02481]

Hi all,

I am trying to connect to our exchange server for email, and this will be a showstopper for me if I can't make this work. We are setup for exchange over the web (https://mail.company.com with your email name and password). How do I set this up on the iphone so I can get my email? Everything I'm trying is not working so far.

Thanks.

Hi we also have same at my company using exchange 2003 and i can use safari to access web mail and see my calendar/contacts/etc. it's ver quick on wifi have not tried on edge yet. Hope that helps

[Hmac]

Unfortunately, what you are describing requires Exchange ActiveSync support which the iPhone doesn't currently have. Cross your fingers and hope that it will be added within the near future.

The only way to access corporate exchange servers is to have the IT department open IMAPS (IMAP over SSL for security). They also should add a certificate to the SMTP server as well for secure authenticated SMTP sessions. Then you can configure your iPhone to use IMAP with your corporate exchange server over the Internet.

I have a feeling these configuration changes are going to be a tough sell at larger companies.I think the OP is talking about accessing via Outlook Web Access, not full-push using ActiveSync.

[Captnroger]

I think the OP is talking about accessing via Outlook Web Access, not full-push using ActiveSync.

I believe we have SSL enabled. This worked fine with my Blackberry Pearl without blackberry enterprise server. I just can't seem to hook up with it on my iphone.

[rdowns]

Outlook Web Access should work on an iPhone with no settings needed. Are you sure you are using the correct URL. All the ones I've ever seen or used were

https://exchange.company.com, not mail

[Hmac]

I believe we have SSL enabled. This worked fine with my Blackberry Pearl without blackberry enterprise server. I just can't seem to hook up with it on my iphone.
I just tried it...I can hit OWA at work from Internet Explorer on my Q, no problem.

I presume you've entered the address correctly...? Our OWA address is https://email.company.org.

[Captnroger]

Yes I have entered the url correctly, https://mail.company.com

[Flyinace2000]

I am able to get to my webmail (Web Outlook - Exchange 2003) via EDGE on my Nokia 5700 browser. Should be able to do it on the iPhone

[Dath]

Depending on how the exchange was setup you might try
https://mail.company.com/exchange/username

[JonboyDC]

Hmmm, I'm having a similar problem -- I can log into my e-mail on my company's exchange server fine from Safari on my iMac, but Safari on the iPhone just hangs up after I enter my username and password. It's mysterious.

[Captnroger]

for the record I am trying to setup the phones mail app

[paulpet]

Hmmm, I'm having a similar problem -- I can log into my e-mail on my company's exchange server fine from Safari on my iMac, but Safari on the iPhone just hangs up after I enter my username and password. It's mysterious.

I too cannot seem to access our company's outlook webmail server through the iphone. The same symptoms.

Works fine on my notebook though.

:(

[ctakim]

The major impediment from using this as my work phone is the inability to access my work Outlook Exchange server via email or via the internet through the iPhone Safari. For some reason I can't get the web email access to log in, although it works on my MBP using safari.

This is a problem for me, too.

[UltraDean]

Same issue here. I can reach my corporate emails via outlook web access, using Safari on my MBP. However, on the iphone, I get prompted for my login but it hangs up after that.

[randgalt]

Me too - safari hangs with OWA. Lots of other reports on this.

[eddietr]

How strange. OWA works fine for me on our company email AND even a client's OWA that I have access to.

Maybe we're using different versions of OWA. It may be interesting to look at the versions of those that work versus those that don't.

[paulpet]

How strange. OWA works fine for me on our company email AND even a client's OWA that I have access to.

Maybe we're using different versions of OWA. It may be interesting to look at the versions of those that work versus those that don't.

May I ask what version of exchange server are you connecting to? Also is it over SSL?

[fishkorp]

for the record I am trying to setup the phones mail app

unless the exchange server is setup for IMAP it won't work in the app, only via Safari.

[loudestnoise]

I am trying to get iPhone to receive mail from our exchange server. It is a church, so they aren't terribly concerned with security and I have verified with the network administrator (who is an outisde consultant) that both IMAP and POP access are enabled on the Exchange 2003 server. However when using IMAP I receive "connection refused on port 143 error" on my Mac and when trying to use POP access on iPhone I can't resolve either the site name (mail.ourname.com) or even the IP address for said sitename. I'm thinking the administrator is having problems with resolving the DNS correctly. I know this can work, and you'd think I'd have it easy since we are not terribly concered about security. Oh so frustrating.

[kildjean]

we outsource our exchange server to another company... the exchange admin fixed my ports and made 143 and 993 open in the firewall. we run our voip phones thorugh imap so these ports are open.

now...

my settings look like this:

incoming: mail.mycompany.com
username: hostingserver/username
password: password

is this the way it should go or is there another way?

Because the error I am getting is:

Cannot Get mail

The username or password for "mail.company.com" is incorrect. But I verified the password and everything is fine.

Please some insights as i have so many hairs on my head...

thanks!

[kildjean]

I got an email from someone i know in TUAW, who is helping me find a solution to this issue. He told me to try sending the username in this form: username.domain.com in the username field.

I am communicating also with someone in nyc, whom i think will provide me the last step to fix this up.

I will be posting a Step by Step solution by the end of the day (hopefully) so that everyone else can benefit from it.

Kil

[olsone78]

any luck on this?

[sushi]

Outlook Web Access should work on an iPhone with no settings needed. Are you sure you are using the correct URL. All the ones I've ever seen or used were

https://exchange.company.com, not mail
Or

https://ms.company.com/exchange/

Be sure to get the correct URL from the IT folks. It should be the same that you use from Safari/IE/Firefox.

[kkjkearney]

Same problem. I can access the login credentials screen and then the progress bar stalls. I've tried:
username@company.com
****_domain\username
username

I can access OWA from my iMac Safari, but not the iphone.

Help!

[kildjean]

Guys;

Sorry it took me so long to post this. Ran into a million and one complications... but I think this is a simple yet viable workthrough...

First things first, and lets get this out of the way... Your exchange must have access to ports 193 (unsecured) and 993 (Secured). If your IT guy will start jumping like a pricky 15yr old skool girl, then you are screwed. Most IT People frown upon opening these two ports like they were their first love's legs. So if your IT is not happy about this he either has to find a way around it (I am sure there is) or you are screwed.

Secondly, IMAP must be enabled to be used amongst the user accounts. If not it won't work either.

Third, If your company is running on Exchange 2003, then you are going to use the IMAP setting on your iPhone. If you use the Exchange button tab, it wont work. The reason for this, is that even so Apple and MS are still in a petty squabble to see who has it larger. The Exchange Button Tab is for use exclusively for Exchange 2007.

Fourth, the exchange of information between the mail server and the iphone is strictly "pull". This means that you can send/receive emails, but if you delete any, it will not be deleted on the exchange server. Also, you cannot synchronize calendar or contacts, through the "mail". You can do this by synchronizing your outlook with itunes but not over the net. This will be able to happen if Apple releases their Active Sync thingy.

Fifth. Disclaimer, if you get hacked, shutdown or you loose your job, then I am terribly sorry. **** happens... but don't blame me. I am putting this up here because it took me two weeks of research and trial and error (and putting up with pricks that wanted to sell me their services when all they had to do was explain how they did it...). I don't think there is anything here that is cryptic but I am disclaiming my self so i don't get sued. ;)

The iPhone Configuration goes as following:

Personal Information
Name: John Dick
Email: jdick@yourcompany.com
Description: IMAP to Exchange

Incoming Mail Settings
Host name: mail.yourcompany.com
username*: jdick
password: mypassword

Outgoing Mail Settings
Host Name: mail.yourcompany.com
username*: jdick
password: mypassword

*note: some servers will use any of the following combinations: servername\jdick or jdick.yourcompany.com or any other mighty creative one. Just go for te name first and if it doesnt work then start trying other combinations.

Go into the Advanced Settings tab at the bottom. Assign the mailboxes to your iphone (if you want), and depending on which way you want to go slide the SSL settings for incoming or outgoing.

With that close save your settings and you will be set.

Things to Remember:

Exchange 2003

use the IMAP Button on the iPhone
open ports 193 (unsecured) 993 (secured) on exchange
Pray your IT is not a Jdick


Exchange 2007

use the Exchange Button on the iPhone
open ports 193 (unsecured) 993 (secured) on exchange
Pray your IT is not a Jdick


This is how i got mine to work. I hope my guide helps others out there. Its not perfect but it works. At least it worked for me. If I find any updates I will post them here.

Any questions, just PM me or post em here, as I check this forums weekly.

Good Luck!

Kil'Djean