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View Full Version : Do "toll-free" numbers use cellphone minutes?




mac 2005
Jul 10, 2007, 05:02 PM
Just thinking about this topic, and I couldn't find anything on a Google search...

Does dialing a "toll-free" phone number on your cellphone use your minutes?



imac/cheese
Jul 10, 2007, 05:07 PM
Yes. I think there are some plans that don't charge for toll-free but normally, anytime you are on your phone whether you placed the call or not, you get charged minutes.

MarkCollette
Jul 10, 2007, 05:39 PM
"Toll-free numbers" is a reference to you not having to pay for long distance. It has nothing to do with airtime fees.

mac 2005
Jul 10, 2007, 06:00 PM
"Toll-free numbers" is a reference to you not having to pay for long distance. It has nothing to do with airtime fees.

That's what I thought. I've noticed companies include a toll-free phone number on their contact pages instead of a "direct" number. I wonder if that process will change given the large number of calls that now occur on mobile phones. What was once a cost-saving practice for your customers now actually costs them AND the company providing the number.