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View Full Version : What are the roadside/directory assistance charges?



runninmac
Aug 27, 2007, 01:23 AM
I was just looking through my past iPhone bills and I noticed that I had 2 things on my bill that I don't know how to use/ don't know what they are, so could someone please explain what the roadside assistance and directory assistance charges are? Is there a way to cancel them to save $4-5 a month?


NewSc2
Aug 27, 2007, 02:28 AM
There's more information on your AT&T bill/ AT&T website. I believe the roadside assistance is either $1.99 or $2.99 a month and covers 4 calls for up to $50 each time in towing or basic repair (jumping cables, 3 gallons of gas, etc.).
kdarling
Aug 27, 2007, 09:02 AM
Yes, call and cancel the roadside. Someone snuck it on to make more money. It's pretty common. (Unless you have a car. The roadside assistance is actually a pretty good deal.)

Dunno about the directory assistance. Did you call 411?
PaulFromJingle
Aug 28, 2007, 04:54 PM
Directory assistance charges are common among all the carriers now -- it's not necessarily an iPhone thing -- and often are as high as $2 per 411 call.

Next time you're tempted to call directory assistance, try our number instead: 1-800-Free411. It's just as free as the name implies.
NewSc2
Aug 28, 2007, 06:40 PM
Directory assistance charges are common among all the carriers now -- it's not necessarily an iPhone thing -- and often are as high as $2 per 411 call.

Next time you're tempted to call directory assistance, try our number instead: 1-800-Free411. It's just as free as the name implies.

Or just Google it.
method525
Aug 28, 2007, 07:44 PM
As others have said directory assistance is when you call 411. It is a 1.79 per call and roadside assistance was stuck on there by a store rep most likely or someone trying to get a commission on that feature sale. Just call up CS and have it removed. The first month should have been free.
beth8024
Jul 23, 2008, 12:00 AM
be practical girl...just for few second on the fone, youll get exactly what you need and what your asking for. with the 800-411SAVE im sure youll never use the phonebook anymore and your gonna be happy like me and never did call any other company aside from them for informations!!!! LoVe iT ;)