iPod touch Touch not allowing me on my wireless network?

Hi everyone-Tried the search to no avail.

I have a wireless network in my house that I have used for the past couple of years with no problem. But, for some reason with the Touch, the network registers with a signal, but when I try to connect, it tells me it cannot connect.

When I go into the settings for the wi-fi, I look at the details, and the page where the IP address, Subnet Mask, Router, DNS, etc. are all blank. Any idea why? Is it because I'm using an older router?

Thanks for any advice.

know-it-all5 said:

instead of hitting the name of your network, in the settings... go to Other. Then type in the name of your network... for security click on WEP... If it doesnt work let me know.

Click to expand...

OK..so I tried that, hit the "join" button, and it gives me the message "Unable to join the network." It's not a password-protected network (no need to tell me I'm dumb for not having a password...it was my friends and I have no idea how to put one on.).

Any other ideas?

Ninden said:

Heh, my girlfriend just had this same issue on her touch. The ip address page was completely blank. The only way I found to fix it was to restore it to factory defaults. After that, I was able to get the ip information to display.
Hope that helps.

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That's what happened to mine. When I go into the IP address info screen, every field is empty. But I went to a friend's house with wifi, and it picked it right up.

So, how do I restore factory defaults? Does that involve losing any data from the device?