Hi, I recently updated Itunes and now it crashes everytime I try to open it. I get a Exc..Bad Access...Kern Protection error message. Is there anything I can do? I've already tried to reinstall Itunes to no avail. Any suggestions? Thanks.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Crashing iTunes - exc bad access
- Thread starter Momcs
- Start date
- Sort by reaction score
wrldwzrd89
macrumors G5
*slaps iTunes for crashing* 😛
Seriously, yes there is something you can do about this. Try moving iTunes's preference file to the Desktop (or anywhere else other than ~/Library/Preferences, where ~ is your home folder - the file is called com.apple.iTunes.plist), then restarting iTunes. If it still crashes, try the same thing with your iTunes Library file (which is located in ~/Music/iTunes).
Seriously, yes there is something you can do about this. Try moving iTunes's preference file to the Desktop (or anywhere else other than ~/Library/Preferences, where ~ is your home folder - the file is called com.apple.iTunes.plist), then restarting iTunes. If it still crashes, try the same thing with your iTunes Library file (which is located in ~/Music/iTunes).
Thanks but I think I have a bigger problem...
I appreciate your advice. I moved both files to my desktop and Itunes opened for two seconds then crashed. Now my Word, Safari and Excel programs do the same thing -- endless bouncing. My hard drive needed to be replaced a couple of months ago, even though it was only trhee months old so I think maybe I got a lemon.
But many thanks!
I appreciate your advice. I moved both files to my desktop and Itunes opened for two seconds then crashed. Now my Word, Safari and Excel programs do the same thing -- endless bouncing. My hard drive needed to be replaced a couple of months ago, even though it was only trhee months old so I think maybe I got a lemon.
But many thanks!