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john101
Oct 2, 2007, 01:02 PM
Hi,
I finally received my Ipod touch today!
After the registration process on iTunes, I tried to sync my music to the iPod Touch but I kept receiving the error message "Ipod Touch cannot be synced. The Required disk cannot be found". (I have XP by the way)

I have tried the Touch on my sister's computer (Vista) and it seems to be syncing perfectly. I don't know where I am going wrong; I have updated iTunes and the iPod software. I have also tried re-installing itunes, Restarting/Re-setting/Restoring the Touch itself.

Can anyone help?

Thanks,
John



Vigilante
Oct 2, 2007, 01:10 PM
Is your main drive C:? I have heard of problems before similar to yours when people have mutliple drives, but their main drive is D:. If your files are on the iTunes library and work fine, though, I have no idea.

john101
Oct 2, 2007, 01:25 PM
Is your main drive C:? I have heard of problems before similar to yours when people have mutliple drives, but their main drive is D:. If your files are on the iTunes library and work fine, though, I have no idea.

Thanks for your reply!
I have multiple drives, the main drive is C: and the second drive is D: (apparently this is only used as a recovery partition)

clevin
Oct 2, 2007, 01:28 PM
try here
http://docs.info.apple.com/article.html?artnum=304996

john101
Oct 2, 2007, 01:40 PM
try here
http://docs.info.apple.com/article.html?artnum=304996

Thanks for the link. I will have a try and will message back with how it goes:)

john101
Oct 2, 2007, 01:55 PM
Nope, tried everything on that page, and it still doesn't work! :(
I really don't know what the problem could be.
Thanks anyway,
John

john101
Oct 2, 2007, 02:16 PM
Bump

Arisian
Oct 2, 2007, 03:08 PM
Boom!

DeXtA
Oct 2, 2007, 03:22 PM
Ever thought of just getting your itunes library and changing the location to a flash drive or external drive? Might be worth a go?

john101
Oct 2, 2007, 03:37 PM
Ever thought of just getting your itunes library and changing the location to a flash drive or external drive? Might be worth a go?

I'm going to try and move my itunes library to my sisters computer - and just use that instead, until i find out exactly what the problem is.
Thanks for the replies :)

svngpvtry
Aug 20, 2008, 12:06 PM
This might be a little late to help you but it might help others.

If you are getting this error as I have the only solution i have found so far is

After you hit the sync button and begin syncing your ipod simply unplug a mouse or other device plugged into another USB port. I do not know why this works but it does.

I also have found that a fix for this problem on PCs is to go to

control panel>System>Hardware Tab> Device Manager Button>Highlight your computer name>then click Scan for hardware changes button on the toolbar at the top.

Between the two this seemed to fix most everyones problem even if it is a pain.

MikeInSteamboat
Aug 31, 2008, 05:28 PM
svngpvtry's solution worked for me.

I had been successfully syncing my shuffle for a year with this PC when the problem started.

I spent two hours with iPod support to resolve the issue this past week. The tech had me restore my shuffle, re-register DLLs and "Scan for New Hardware (from the device manager) -- all to no avail.

Apple sent me a replacement shuffle, but I had the same problem with the new shuffle.

I un-installed iTunes and re-installed it -- to no avail.

I desperation I found svngpvtry's post, tried his solution and it worked. I had to perform both steps -- scan for new hardware, and the pull the plug on another USB device after initiating the sync process. Unfortunately I also found that I must go through the same ritual every time I want to sync - quite an annoyance.

P8ntmagnit
Sep 10, 2008, 09:38 PM
I have to say, I created an account just now for the sole purpose of backing up the "pull a USB" method. I'm not sure if the hardware scan did anything but it didnt work when I tried it alone. Also, I'm wondering if the removed USB has to be connected to a device or if it can be just like an empty hub that can be removed. Either way, thank you, what's an ipod without music?

fyi; this worked on the original Iphone, V2.0.2

edcoche
Sep 10, 2008, 10:46 PM
So, after installing the new iTunes 8.0 my iPod is suddenly having issues with iTunes. When I plug in my nano iTunes loads up like normal, and it says "The disk can not be read from, or written to" yet I still can see the songs I have on there, just not add to it. Under the previous version of iTunes I could plug in my nano and add and delete music without any issue whatsoever. Could have apple implemented a way for a water damaged nano to be incompatible with their new release, forcing the user to buy a new one?? My nano has been working just fine up until the update after it fully dried out.

I don't want to restore it, because it could not allow me to put anything on it after clearing out the memory.

Is it possible for me to reinstall a previous version of iTunes?
-------
this is taken from a thread I started after I dropped my ipod in the lake.

http://forums.macrumors.com/showthread.php?t=549402&highlight=ipod+itunes+8

The device works fine now and has been problem free until iTunes 8 came out! Now I cant add or take off music all of the sudden... :(

m.breevoort
Oct 18, 2008, 10:39 AM
This might be a little late to help you but it might help others.

If you are getting this error as I have the only solution i have found so far is

After you hit the sync button and begin syncing your ipod simply unplug a mouse or other device plugged into another USB port. I do not know why this works but it does.

I also have found that a fix for this problem on PCs is to go to

control panel>System>Hardware Tab> Device Manager Button>Highlight your computer name>then click Scan for hardware changes button on the toolbar at the top.

Between the two this seemed to fix most everyones problem even if it is a pain.

I have an ipod nano 4th generation and updated to firmware 1.0.2. I couldn't change any setting (it tried to apply changes but never worked) when I wanted to upload videos I got the message "the iPod cannot be synched. The required disk cannot be found". My first iPod and I really hate iTunes.
When i changed the setting for enable disk and disabled auto synch. Then I had to scan for new hardware and that worked, great!
Now it is usable but iTunes still sucks

crisprodigy
Oct 30, 2008, 06:12 PM
[QUOTE=john101;4272290]Hi,
I finally received my Ipod touch today!
After the registration process on iTunes, I tried to sync my music to the iPod Touch but I kept receiving the error message "Ipod Touch cannot be synced. The Required disk cannot be found". (I have XP by the way)

I have tried the Touch on my sister's computer (Vista) and it seems to be syncing perfectly. I don't know where I am going wrong; I have updated iTunes and the iPod software. I have also tried re-installing itunes, Restarting/Re-setting/Restoring the Touch itself.

Can anyone help?


Yes,install your motherboard USB 2.0 drivers. ;)
This is the solution for all your problem.
I had that problem with my shuffle on XP ,but not in Vista.Why?Because of that f...in usb driver.I searched my motherboard drivers,installed the usb 2.0 one,and,voilla - iTunes works perfect with my iPod Shuffle.

erich13
Nov 28, 2008, 06:10 PM
...
After you hit the sync button and begin syncing your ipod simply unplug a mouse or other device plugged into another USB port. I do not know why this works but it does.


This worked for me, on my iMac, withmy new iPod Touch, with iTunes previously syncing with a 3rd Generation iPod. I'm thinking that this means that the common denominator is unplugging something else from the USB bus, in this case, a USB I card reader that also gives me problems unrelated to iTunes/iPod use.

pravzz007
Feb 22, 2009, 08:38 AM
Hi,
I received my Ipod shuffle today!
After the registration process on iTunes, I tried to sync my music to the iPod Touch but I kept receiving the error message "Ipod cannot be synced. The Required disk cannot be found". (I have XP by the way)


Can anyone help?

What did u do John for the same problem as mine?

Thanks,
Praveen

harleyg98
Aug 8, 2009, 08:49 AM
I've been using Macs for years and the iTouch for two years.

I've never had a problem with synching until this week.

This might be a clue to the problems that PC/Windows users are having.

I'd bought a new external disk drive and had to resort to a USB hub to gain the ports I needed.

This caused me a whole string of problems - only resolved when I connected the iTouch directly into a Mac USB, did a complete 'Restore to Factory Settings' then a resynch.

It's now working fine.

The problem has to lie with the USB. It's not a powered one - it takes it's power from the computer. Maybe a powered USB hub would work, but it you have a similar problem try this out.

Good luck

brian5
Sep 8, 2009, 06:50 PM
I have this problem on my PC ONLY with the nano 4G. No problem with iPod 3G, iPod Classic, or iPhone 3G.

Last time, I did a complete restore of the nano 4G and was able to get it to sync ONCE. A week later, I'm trying to sync it again and I can't get it to sync. Looks like I'll have to try a darn restore again!! :mad:

Lexy007
Sep 20, 2009, 02:59 PM
I have the same problem that John originally had, except that i'm using a laptop that doesn't have any usb hubs to unplug. I've tried scanning for hardware but that doesn't help. :s

ibsaxena
Nov 19, 2009, 12:40 AM
I faced the same problem mentioned in this thread and after trying everything possible, i used a sync cable from and old iPod Mini that I had. Faced no problem after that. Its the bundled cable that faulty and doesnt carry enough current and causes the error while syncing. There is no other issue.

Moose72
Nov 27, 2009, 03:09 AM
First time this problem popped up on my nano and I hit sync, disconnected a usb printer, and the damn thing works. Why? Dont know and dont care. Thanks a bunch! Just realized I butchered your name- sorry about that

kingpaddy123
Nov 30, 2009, 12:20 AM
hey,

the other week i brought my friends touch 2.0 off him, took it home and took all the music off it and tried to put all my music back onto it. it was working fine until on certain songs everything would freeze and finally it would say device time out or error occured (-6999) or something like that. i dont have a mac computer and most of the songs were downloaded off frostwire and other downloading projams. CAN ANYONE PLEASE HELP AND TELL ME WHAT GOING ON AND TELL ME HOW TO FIX THIS???:confused: oh and it only happens with songs.

Steadinan
Dec 27, 2009, 12:37 PM
Hi,
I finally received my Ipod touch today!
After the registration process on iTunes, I tried to sync my music to the iPod Touch but I kept receiving the error message "Ipod Touch cannot be synced. The Required disk cannot be found". (I have XP by the way)

I have tried the Touch on my sister's computer (Vista) and it seems to be syncing perfectly. I don't know where I am going wrong; I have updated iTunes and the iPod software. I have also tried re-installing itunes, Restarting/Re-setting/Restoring the Touch itself.

Can anyone help?

Thanks,
John

I got that same error message on my 1st generation iPod on my Mac (with Snow Leopard). I was able to get around it by removing a 500 MB playlist FIRST, then adding another one. I thought a computer would just be able to replace the old with the new, but apparently not! I didn't have to reinstall anything or unplug or anything that everyone is suggesting. I just had to make room on my iPod before adding more songs. (It doesn't do a "replace".)

iPowers
Feb 28, 2010, 01:09 AM
Hey guys just reciently i've been experiencing this same issue but the problem is everytime I look for info on how to fix it I get solutions for Windows, not Macs. Any advice?

Steadinan
Mar 5, 2010, 12:51 PM
I have a Mac. See my post above yours (#25):

I got that same error message on my 1st generation iPod on my Mac (with Snow Leopard). I was able to get around it by removing a 500 MB playlist FIRST, then adding another one. I thought a computer would just be able to replace the old with the new, but apparently not! I didn't have to reinstall anything or unplug or anything that everyone is suggesting. I just had to make room on my iPod before adding more songs. (It doesn't do a "replace".)

maddieee95
May 8, 2010, 01:35 AM
I've had my ipod touch since christmas and it has been working fine, it was stolen five days ago and i got it back two days ago, i haven't been able to sync it since i've gotten it back. When I try to sync it it says "The iPod "iPod name" cannot be synced. The required disk cannot be found." and "The iPod "iPod name" cannot be synced. The disk could not be read from or written to."
I don't know how to fix this problem and none of the above suggestions have worked.

buhusky
May 15, 2010, 07:18 PM
I had the same problem today where it was telling me it could not sync because it couldn't find the disk.

It was a very simple fix in my case. I had a usb extension cable plugged into the apple cable and removing it and plugging the apple cable directly into the usb port fixed it. I guess with the extension cable it was too long for the usb signal. Weird but true. Worth a shot for anyone else experiencing this problem that might be plugged into a hub or something.

hhall
Jun 5, 2010, 12:51 AM
I also have found that a fix for this problem on PCs is to go to

control panel>System>Hardware Tab> Device Manager Button>Highlight your computer name>then click Scan for hardware changes button on the toolbar at the top.
.

Ive had to reset settings, the ipod etc etc and jump thru hoops a Few times, trust me, ive tried Everything....and this time i found this ^ and it worked like a dream!
Thank you very much for that!

FinanceGalSF
Nov 17, 2010, 11:51 AM
I am soooo glad you guys are here! My iMac and my iPhone should be seamlessly compatible, so required disk message while syncing was quite puzzling. Moved USB cord from hub to back of iMac, worked great! I did not re-set or uninstall ANYTHING, just moved to a different USB port.
:D

I've been using Macs for years and the iTouch for two years.

I've never had a problem with synching until this week.

This might be a clue to the problems that PC/Windows users are having.

I'd bought a new external disk drive and had to resort to a USB hub to gain the ports I needed.

This caused me a whole string of problems - only resolved when I connected the iTouch directly into a Mac USB, did a complete 'Restore to Factory Settings' then a resynch.

It's now working fine.

The problem has to lie with the USB. It's not a powered one - it takes it's power from the computer. Maybe a powered USB hub would work, but it you have a similar problem try this out.

Good luck

musicmaker4the1
Dec 27, 2010, 11:47 PM
Just want to say that svngpvtry has figured this out for me. I have been sitting here for hours trying to sync my iPod 160GB to iTunes and had the "cannot sync iPod. the required disk cannot be found" error. I immediately unplugged an external hard drive right after hitting sync and viola, it worked!!!! Thank you, thank you, thank you!!!!

TalorMarie58
Dec 30, 2010, 12:44 AM
I have an iPod touch and a laptop with vista. when I try to sync, it says it's syncing but it doesn't and the iPod just shuts off and starts all over again, it says "The ipod "ipod" could not be synced. Disk could not be found" or whatever, or it syncs up until song number 8 or so and then shuts off and it's like nothing ever happened. I've tried restoring my iPod. I've tried switching USB ports. I've tried the control panel>hardware>system etc thing. I've tried making more room. I'm pretty sure all the suggestions I've found on here I've tried.
PLEASE HELP! I am so frustrated. :confused:

transmaster
Dec 31, 2010, 09:07 AM
You are looking for an Apple solution for an Microsoft problem, good luck there. :rolleyes: Where you should be looking is with Microsoft. Remember for all of the fancy names you still have a flash drive. For XP try this instead. http://support.microsoft.com/kb/925196

For Vista (which is a pig OS) there are numerous problems with the iPod. The ultimate solution for Vista is to upgrade to Windows 7. Go to the Vista support pages (and pages, and pages, and pages.....) http://support.microsoft.com/ph/11732 there are numerous issues concerning the iPod.

Good luck :)

Go to M$ updates and make sure you have all of the updates for XP, and Vista. This will sometimes help. The thing to remember Apple and Microsoft are two different universes and they don't get along too well at times. It is kind of like bunch of Cowboys, with leather pants, fur hat bands, eating a big pulled pork sandwiches, grilling steaks up wind from a People for the Ethical Treatment of Animals ( PeTA) Vegetarian outdoor party. There will be war :D;)

I have no issues here and I am running XP sp3. I am running 5 hard drives with total storage capacity of 4.5 Terabytes, two internal and 3 external. It is getting time to go to Windows 7. If you have been wanting to do this and are deterred by the price get an OEM version instead and you will save about 50% of the Microsoft boxed version. The only thing you loose is M$ tech support, no loss there you can get all of the help you need should you require it online. You can get OEM W7 at Tiger Direct, New Egg, etc. W7 Home Premium 32 bit $120 bucks, for the 64 bit version $99.00 both at Tiger Direct. If you upgrade it should solve all of the connectivity problems.

amdutton1
Mar 29, 2011, 09:09 PM
just to add my 2 cents
After reading above suggestions, I unplugged BOTH my mouse AND my IPAD (via USB cable) from the USB ports on the back of my MiniMac.
Then I replugged them into each other's ports, so they have now switched positions and are both plugged in.
This worked, whereas it did not before! Aha!
I am not technical, but methinks the synching software has a sequence of USB devices it searches while attempting downloads, and is not smart enough to jump over (skip a device) that is not the proper object of its transmission, such as the mouse. By switching the IPAD and the mouse apparently the IPAD is now being addressed first.
Methinks this is a software issue that should be fixed.

GekiRed
Mar 30, 2011, 04:11 PM
I've been having this problem since Sunday when I did a backup and it deleted all my music that I had transferred from my previous laptop (which is waiting to be repaired) and I got the "Cannot be synced" message as well as a message on the iPod Touch itself (which is a jailbroken 4th Gen still on 4.2.1) saying that it couldn't charge up via USB.

The official cable seems to have a tiny tear showing the wires at the bottom so I bought a new 3rd party one yesterday to try and fix the problem but it doesn't seem to work.

It was originally plugged into a 4-port USB hub and I'm still having problems with my iPod Touch even though I get the regular pop-up menu with '(my name's) iPod' that appears when it's plugged into a USB port.

What else can I do to fix this problem without having to restore the iPod Touch to factory settings and being forced to upgrade to the latest version that's not jailbreakable at the moment.

(FYI, I'm using Windows 7 Ultimate at the moment if that's any help)

keri125
Jul 2, 2011, 04:42 PM
[QUOTE=svngpvtry;6076570]This might be a little late to help you but it might help others.

If you are getting this error as I have the only solution i have found so far is

After you hit the sync button and begin syncing your ipod simply unplug a mouse or other device plugged into another USB port. I do not know why this works but it does."

I want you to marry me, svngpvtry!!!! I have had this problem for MONTHS, and have tried EVERYTHING! I couldn't believe that this worked! Thank you so much!!!!! :D:D