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View Full Version : Indesign CS3 won't open in Leopard.




Sutekidane
Oct 26, 2007, 06:53 AM
I'm having an issue starting up Indesign CS3 since upgrading to Leopard. It seems like everything else has been working great, including the rest of CS3, so I'm kinda baffled as to why this doesn't.

When I open it, after loading for a few seconds, I get this error:
http://img525.imageshack.us/img525/255/picture1lg9.png (http://imageshack.us)


Any ideas?



illustratorDavi
Oct 26, 2007, 08:08 AM
Is this after freshly installing Indesign or just opening Indesign after upgrading to Leopard ?

Sutekidane
Oct 26, 2007, 08:16 AM
Is this after freshly installing Indesign or just opening Indesign after upgrading to Leopard ?

Opening indesign after upgrading to leopard. I also have suitcase, but I tried it with suitcase closed, and it still doesn't open.

thefunkymunky
Oct 26, 2007, 08:18 AM
Reinstall InDesign?

Sutekidane
Oct 26, 2007, 08:19 AM
Reinstall InDesign?

Yeah, I'm going to try that when I get home. I'm guessing no one else is having this issue?

Bern
Oct 26, 2007, 08:20 AM
I did a complete erase and install of Leopard (not sure if you did) and In Design CS3 is working fine for me.

anikgol
Oct 26, 2007, 11:31 PM
i also did a clean install of leopard but indesign wont open.

anybody else having problems?

Sun Baked
Oct 26, 2007, 11:35 PM
Don't worry Adobe will have a fix in January or February. :p

Daremo
Oct 26, 2007, 11:56 PM
I have the same error. This one is bad for me. :(

coocooforcocoap
Oct 27, 2007, 12:06 AM
Don't worry Adobe will have a fix in January or February. :p

according to this macworld report issued a few hours ago, it should work today!
see http://news.yahoo.com/s/macworld/20071027/tc_macworld/adobelopard20071026

anikgol
Oct 27, 2007, 12:07 AM
did you also do a clean install like i did?

this is ****** **** as we iranians say.

anikgol
Oct 27, 2007, 12:09 AM
apparently the testing havent been good. it wont work here.

pishtols
Oct 27, 2007, 12:16 AM
i too (well my Girlfriend actually) are having the same proble. She has just called me asking what to do. Has anyone tried going back to tiger and seeing if it works then??? (i am at work, away from my mac and cant try that)
thanks

anikgol
Oct 27, 2007, 12:23 AM
works on tiger not on leopard. this can be a disaster for some one like me who uses it alot. Adobe should release a patch within next days if they are competent enough

pishtols
Oct 27, 2007, 12:28 AM
so, (excuse my ignorance), we should be able to re-install tiger on her mac, and in theory, ID will work How do i do that, do i simply get my Tiger DVD, pop it in the machine and install it? (i know question sounds stupid, but she is a Graphic Designer woth work to do this weekend. Thanks, paul

anikgol
Oct 27, 2007, 12:29 AM
if you do a clean install yes.

mikey.f
Oct 27, 2007, 12:32 AM
*opens indesign*

*waits with a beating heart*

Did this error occur right after you opened InDesign? Or did you start working in it and then it happened?

It seems to be working fine for me. :/

PeteS
Oct 27, 2007, 12:36 AM
I've installed Leopard and brand new CS3 and it doesn't let me open
any CS3 applications Indesign, Illustrator or Photoshop etc

Message says

You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling or contact Adobe customer support for help


Has anyone else had this problem

neoben
Oct 27, 2007, 12:47 AM
Howdy...

I know this probably doesn't help, but I did an upgrade to Leopard today, and inDesign is working just fine for me.

Also, PhotoShop and Illustrator work too... All CS3 versions...

I'm fairly amazed, since so many are reporting problems...

Best,

Ben
---------------------------------------------------------
neo-fight.tv - {The Weekly Technology Podcast}

pishtols
Oct 27, 2007, 01:11 AM
so when you say clean install, delete everything (wipe machine clean) and install tiger, or can i install it back over leopard???

Thanks

Paul

thatsmyaibo
Oct 27, 2007, 03:13 AM
I'm so screwed. I am also having this problem and I have both work and class work that needs to be done this weekend.

Nayrb
Oct 27, 2007, 04:25 AM
Normal OS update and ID works fine, though it took ages to open... (I was also indexing at the time...)

Good thing my CS3 seems to be working.

KalleG
Oct 27, 2007, 07:21 AM
I have exactly the same problem. I made an upgrade from 10.4.10 to 10.5 on my mpb c2d. Everything seems to work except indesign. I have tried everything. People had the same problem before leopard, but they it´s because you haven't got a default printer or that its a bug concerning the SING plugin. I´ve uninstalled, installed, tried everything. Please somebody help, got a desperate deadline. So pretty stupid to upgrade to leopard without backup. Let me know if you hear something! Thanks in advance!!!

http://www.adobeforums.com/cgi-bin/webx/.3bc3d43f?14
http://www.adobeforums.com/cgi-bin/webx/.3bc3d43f
http://www.adobeforums.com/cgi-bin/webx?14@@.3bc4c966

anim8or
Oct 27, 2007, 07:25 AM
i upgraded my macpro to leopard and indesign works fine here.....

Blue Velvet
Oct 27, 2007, 07:27 AM
Production 101: Desperate deadlines mean you do not upgrade with a .0 release or mess with a working setup at all.

polomolo
Oct 27, 2007, 07:28 AM
I'm so screwed. I am also having this problem and I have both work and class work that needs to be done this weekend.

SAME!! I had to reinstall Tiger again (archive and install) JUST to use InDesign... This better be fixed, I can't use Illustrator for page layout, I don't like the idea of it... I was enjoying Leopard, Untill This stupid thing happend! and my whole day's been realy hectic because of it.
After I'm finished with my work, I'm gona try and erase and install Leopard on, and Install the whole of CS3 from scratch, Hopefully that works!

Southernboy
Oct 27, 2007, 07:33 AM
Sorry to sound like an old grump, but if you've got work to do on a production machine, you don't upgrade its OS until you're 100% certain that your apps are compatible. It's just too soon at the moment.

I've installed Leopard on my old PowerBook, but I can't imagine installing it on my G5 until January at the earliest. There are just too many unknowns.

Lecture over ;)

MacsAttack
Oct 27, 2007, 07:35 AM
Did an Archive and Install. InDesign CS3 works fine. I did install the latest update to InDesign (5.0.1) before installing Leopard.

Of course I'm using a MacBook as a test victim :D. I'm not moving my desktop up to Leopard until I'm sure my apps work. :apple:

polomolo
Oct 27, 2007, 08:08 AM
Sorry to sound like an old grump, but if you've got work to do on a production machine, you don't upgrade its OS until you're 100% certain that your apps are compatible. It's just too soon at the moment.

I've installed Leopard on my old PowerBook, but I can't imagine installing it on my G5 until January at the earliest. There are just too many unknowns.

Lecture over ;)

Yeh, umm I wasn't expecting anything like that, sometimes you learn things from mistakes :) I already fixed the problem of doing my work.

anikgol
Oct 27, 2007, 12:22 PM
neoben


did you do a clean install or upgraded?

damiengwalter
Oct 27, 2007, 12:53 PM
I have exactly the same problem as the person who started the thread. Upgraded a Macbook Pro to Leopard, InDesign CS3 crashes a few seconds into startup with the exact same message.

Don't think Adobe will be patching this, as they have said InDesign is compatible with Leopard. Anyone had anything back from their customer support?

thatsmyaibo
Oct 27, 2007, 01:32 PM
Production 101: Desperate deadlines mean you do not upgrade with a .0 release or mess with a working setup at all.

I agree however I was confident things would work since Adobe has been testing on Leopard for months now. I do have a laptop should things get tight but this is very inconvenient.

whiteyanderson
Oct 27, 2007, 01:37 PM
entire cs3 premium suite is fine here. if you have a TIGER clone of your drive try an erase and install then use migration tool to import network settings and apps back in, went through docs manually. worked great for me. much better than the archive and install i did first and was actually a bit faster. IMO upgrade option is the crap shoot...

tersono
Oct 27, 2007, 01:39 PM
ID3 works perfectly here. I suspect that something has gotten b0rked in the upgrade process. A simple re-install of CS3 should sort it.

anikgol
Oct 27, 2007, 01:43 PM
No you are wrong.

please read the posts closely. People have done clean install of both CS3 AND Leopard.

whiteyanderson
Oct 27, 2007, 01:49 PM
i think SUGGESTIONS are being offered. if you did an upgrade and it's running screwy and you have a clone of the original HD give a clean install a whirl. if it helps great (in my case it DID). if not then, at least you've explored the options of installing leopard. if you did a clean install of leopard and it's still screwy then try a fresh install of CS3. if after both of these- you are still having issues- at least you know you've done pretty much all you can do for the time being.

pfm
Oct 27, 2007, 06:09 PM
just another person with the same exact problem. clearly this isn't an isolated issue. using a macbook, update to leopard InDesign won't open. other CS3 apps are fine. i fear a solution is along way off, as Adobe says it works. looks like Apple and Adobe might just blame each other for awhile. glad i tested it on my tv laptop and not my work machine—looks like no leopard for me for awhile.

SomeMacGuy
Oct 27, 2007, 06:13 PM
I'm having the same problem with Indesign. I'm going to try a clean install of both and see if that does anything.

thatsmyaibo
Oct 27, 2007, 06:56 PM
I'm having the same problem with Indesign. I'm going to try a clean install of both and see if that does anything.

Let us know how that works.

pdignard
Oct 27, 2007, 10:48 PM
Did anyone get a successfull outcome with the Indesign problem. I'm using a Macbook Pro and also have the same problem with Indesign only. :confused:

supremedesigner
Oct 27, 2007, 10:58 PM
After clean install (wiped HD, of course) and I already installed CS3 esp. InDD and it worked great 2nd time. The first wasn't and I learned that you MUST not run Safari while installing. :rolleyes: There was no warning about that but it was odd.

polomolo
Oct 28, 2007, 05:34 AM
After clean install (wiped HD, of course) and I already installed CS3 esp. InDD and it worked great 2nd time. The first wasn't and I learned that you MUST not run Safari while installing. :rolleyes: There was no warning about that but it was odd.


Lucky you! I did the same thing, I wiped my HD and installed leopard again, and installed CS3, everything works again except for InDesign, I got that stupid message again that it needs to shut down... Annoying. I guess i'm gona have to use Illustrator for a while untill hopefully something works out!...

Btw when I install CS3 it gives me a warning that the installation cannot continue unless safari is off, how come you didn't get that?. anyway. Have fun with Leopard and InDesign together! :)

polomolo
Oct 28, 2007, 05:53 AM
I just read this
http://www.adobe.com/support/products/pdfs/leopardsupport.pdf

Page 2 on the table it says CS3Design Premium Requires Update to Acrobate 8.1.2, Nothing about InDesign.... when you go down the table to "InDesign CS3" it says its compatible

PinkyMacGodess
Oct 28, 2007, 08:18 AM
As a general comment, we Macromedia users had to wait years (or seemed like it) for Universal apps from Adobe (From Studio8 to CS2 to CS3). I was ticked off. What do their developers do all day? I'm sure that they were 'seeded' or had the opportunity to be seeded with developer kits and Apple developer support, right?

Now Leopard comes out. It's been beta'ed for how long? Oh, Adobe apps have issues. Yet again, after spending thousands of dollars for their new rebranded Macromedia software, have to wait for months for updates.

I'm getting tired of this 'game' from Adobe. Either they take the Macinstoch market seriously and start acting like it or they just ought to get the heck out. I feel like I've paid 'worldclass money' for 'third world' product support. Come on Adobe... Did Leopard catch ya'll sleeping?

There are people trying to make a living off your ill prepared software!

I skipped CS2.5 because it offered no value. Parts of the suite still wouldn't run on Intel macs then I got slapped silly with the upgrade cost to CS3 which now has issues with Leopard.

On the comment on not upgrading production systems, I went from Windows 2000 Pro to Windows XP Pro and everything still ran fine. I have upgraded clients from Windows 98 to XP Pro and everything worked great. I looked for info on the Adobe site yestarday and only found one little note about 'video editing' software having issues with Leopard. Indesign does video? Since when?

We need support to go along with the huge prices of the software!

supremedesigner
Oct 28, 2007, 10:06 AM
Lucky you! I did the same thing, I wiped my HD and installed leopard again, and installed CS3, everything works again except for InDesign, I got that stupid message again that it needs to shut down... Annoying. I guess i'm gona have to use Illustrator for a while untill hopefully something works out!...

Btw when I install CS3 it gives me a warning that the installation cannot continue unless safari is off, how come you didn't get that?. anyway. Have fun with Leopard and InDesign together! :)

When I was at installation screen, they didn't warned me about Safari (because I wasn't running at that time) and during installation, I went ahead and opened Safari. That's why the installation was incomplete at the end. It was odd though.

Father Jack
Oct 28, 2007, 10:20 AM
InDesign was giving me problems so I dumped it and installed Quark Xpress 6.5 .. :)

pdignard
Oct 28, 2007, 11:21 AM
First attemps Indesign failed. Same problem as all the others.
Second attemp:
Fresh install, opened Photoshop, and other Adobe applications. But before I opened Indesign, I made all the updates necessary and then opened Indesign for the first time and it was a success. :cool:

anikgol
Oct 28, 2007, 11:33 AM
i tried what you said. but it still wont work. also i have problems updating indesign. the updater wont find the indesign app.

anikgol
Oct 28, 2007, 11:41 AM
also ive installed cs3 both times without safari open. no luck here,


darn you adobe. we hate your ignorance towards the macintosh.

pdignard
Oct 28, 2007, 12:00 PM
Drag the updater into your InDesign foler and try it from there. I had the same problem at first.

anikgol
Oct 28, 2007, 12:23 PM
its in the same folder. still no luck. in ID folder right next to the app itself.

PinkyMacGodess
Oct 28, 2007, 01:55 PM
darn you adobe. we hate your ignorance towards the macintosh.

Hard to believe that the father of Adobe (by marriage) was Aldus who did Pagemaker which is the father of InDesign...

It's not like they have had no mac experience in their past... So they kill Pagemaker and then what? Their whole Mac product line takes a back seat to Windows?

I did see that Adobe Reader 8.1.2 is being pushed as an update. Oh, wait, that's for Windows... :mad: :(

JoostR
Oct 28, 2007, 02:53 PM
same problem with me.

But after re-installing InDesign CS3 it worked. No problem.
:)

SpinThis!
Oct 28, 2007, 04:09 PM
No problems running InDesign CS3 for me after upgrading 2 machines to Leopard (PowerBook G4 and a MDD Tower).

Seems like a lot of the people on this thread having problems are Intel-based machines?

anikgol
Oct 28, 2007, 04:11 PM
yep im on intel.

this is the error from the console log. no idea what it means.

10/28/07 7:51:26 PM ReportCrash[569] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.

Sean Dempsey
Oct 28, 2007, 04:14 PM
same problem here on an imac alu 2.4

used the adobe installer to uninstall Indesign, haven't reinstalled yet.

SpinThis!
Oct 28, 2007, 04:15 PM
Has anybody did a repair permissions in Disk Utility after installing? I'm not positive that would help but it ultimately can't hurt either way...

anikgol
Oct 28, 2007, 04:35 PM
yes off course the permissions are ok.

shecky
Oct 28, 2007, 04:44 PM
No you are wrong.

please read the posts closely. People have done clean install of both CS3 AND Leopard.

also ive installed cs3 both times without safari open. no luck here,


darn you adobe. we hate your ignorance towards the macintosh.

yes off course the permissions are ok.

i suggest you loose your crappy attitude, especially as you have a bunch of people offering suggestions on how to help.

if you are foolish enough to install a brand new operating system version .0 on day one before any patches to either the OS or the software have been released, in a production environment, where you NEED stuff to work, then you deserve any headaches that may come your way. is leopard supposed to work flawlessly? of course. has any operating system version .0 EVER worked flawlessly? not in my experience.

minoverta
Oct 28, 2007, 04:46 PM
I installed the CS3 Design Premium pack in Leopard and InDesign is just running fine, no problem at all.

macbookguy
Oct 28, 2007, 05:42 PM
Don't worry Adobe will have a fix in January or February. :p

Oh - I know - isn't that the best line ever? Pay a premium for the software, but don't expect support. They've only had a year and 4 months to play with it, four seriously...

PinkyMacGodess
Oct 28, 2007, 06:58 PM
i suggest you loose your crappy attitude...

I guess I could have a better attitude but I really had to talk myself into getting the upgrade for CS3 Web Premium after not falling for the CS2.5 update. I even thought of buying the 2.5 update for cheap on Amazon to save $100 but when I finally got the ok to order the upgrade, the 2.5 upgrade price had *risen* on Amazon and I'd have only saved something like less than 30 bucks. Hardly worth it, but I felt disrespected after being both a Macromedia AND Adobe customer for years. Paying the second most expensive cost for upgrade? OUCH!

Expecting better support isn't, or shouldn't be unobtainable or an odd expectation. Heck, buy a Ferarri and go to a dealership and be met with blank stares and some troll looking guy that smells like a sewer telling you to 'leave your car, I'll get to it in, uh, January'... Happy you won't be...

Didn't we play the same waiting game with Adobe for Tiger support? Can't remember... Wonder how long the 'Vista Victims' have to wait for updates... :(

mrwilly123
Oct 28, 2007, 07:17 PM
MacBook Pro here. Did a clean install of Leopard and CS3. Got this problem with InDesign. Uninstalled and reinstalled InDesign.....same problem. Help!

Of note: Photoshop and Illustrator are fine. Updater doesn't see InDesign, regardless of where the updater is.

smarty1
Oct 28, 2007, 08:11 PM
just a question in general, could it be that those who have ID working have Original and genuine copies of CS3 and those who can't get it to work have a downloaded or copied version (non genuine) copy of CS3.
If theres anyone who does have a genuine copy and doesn't have it working, then thats leaves that possibility out.

pishtols
Oct 28, 2007, 11:14 PM
This will give us a good indication. My friend who i was helping with this issue over the phone has a copied version. ANybody else want to let us know what they are trying to use... or shoudl i say, as smarty1 put it. "anybody having problems with a genuine copy???"

Thanks

Sean Dempsey
Oct 28, 2007, 11:16 PM
Have uninstalled and reinstalled Indesign 2 times now, no change.

Unfortunatley, a "wiped clean" harddrive isn't an option, so unless someone can find a working fix, guess I won't be doing page layouts on this machine.

SomeMacGuy
Oct 29, 2007, 02:08 AM
So I totally zero'ed my HD and restored everything from a Time Machine backup. I'm going to re-install CS3 tomorrow and see where that gets me.

thatsmyaibo
Oct 29, 2007, 02:40 AM
This will give us a good indication. My friend who i was helping with this issue over the phone has a copied version. ANybody else want to let us know what they are trying to use... or shoudl i say, as smarty1 put it. "anybody having problems with a genuine copy???"

Thanks

Was waiting for this question to be asked.

smarty1
Oct 29, 2007, 03:50 AM
Was waiting for this question to be asked.

the thing is no one's answering! haha...
maybe there aren't any genuine users with problems...
I'll ask again


IS THERE ANYONE USING GENUINE (non copied) CS3 AND GETTING AN INDESIGN PROBLEM?

If this is so, then those who have the problem are using non genuine copies, so no wonder...

jonny
Oct 29, 2007, 07:54 AM
InDesign is opening and functioning 100% normally on my gfs macbook c2d. It is a "test version" if you catch my drift... (she's a student) :)

smarty1
Oct 29, 2007, 09:24 AM
InDesign is opening and functioning 100% normally on my gfs macbook c2d. It is a "test version" if you catch my drift... (she's a student) :)

haha, yeh i get your drift...umm this is still on leopard right?... So its not because of the genuine/non genuine stuff.

Thanks...

phaax
Oct 29, 2007, 10:23 AM
May it be because of auto-recovery files, I know I had one before I install leopard.

I did try to empty indesign cache altough and it didn't chabge anything

SomeMacGuy
Oct 29, 2007, 10:27 AM
After zero'ing my HD and starting from scratch I've just gotten my legit copy of CS3 running with no problems. Me and a friend also wiped his HD, re-installed Leopard, re-installed his non-legit copy of CS3 and that is also running fine with no problems, even though it had to be unlocked on a 10.4 machine and copied back over.

The important thing is to delete all of the preference files in your user folder, and the Adobe folder in ~/Library/Application Support. The Adobe installer refused to run without the Adobe folder in HD/Library/Application Support/ removed.

anikgol
Oct 29, 2007, 10:48 AM
im not quite following you on this.

when you are installing adobe on a leopard thats clean install, there is no adobe folder anyway. are you saying that you installed twice on a clean install? ive tried that after uninstalling adobe cs3 to reinstall.

but on glad some one has it up and running.

SomeMacGuy
Oct 29, 2007, 12:21 PM
I actually restored my data from a time machine backup and it put that folder back in there. Since the installer stopped giving errors and ran after I trashed that folder, I'd say something in there is what's causing the problem.

Daremo
Oct 29, 2007, 03:22 PM
Hopefully this will help someone. I had the same issue, and I got InDesign to work.

I'm using a MacBook Pro, and when I installed Leopard, I did a basic upgrade, and not a clean install. I deleted the Adobe folder in HD/Library/Application Support/Adobe, then deleted all the CS3 applications in the Applications folder, and I re-installed the entire CS3 suite from a backup copy of the original CS3 DVD (to see if a non-genuine copy would work, as this has come up recently) and InDesign now works for me.

jonny
Oct 29, 2007, 03:47 PM
haha, yeh i get your drift...umm this is still on leopard right?... So its not because of the genuine/non genuine stuff.

Thanks...
Yessir. It's a Leopard.

thatsmyaibo
Oct 29, 2007, 04:33 PM
My friend had this problem with a back up and when he reinstalled it, the crack wasn't working on Leopard. There is a new crack available so we'll see if he can reinstall successfully.

DaveC11
Oct 30, 2007, 08:04 AM
I have original InDesign CS and other Creative Suite apps (except Photoshop which is CS2). I was about to buy a new powerBook but it looks like I won't be able to run InDesign on Leopard. As I only use it occasionally don't want to spend about £500 to upgrade whole Creative Suite - it is mainly Photoshop I use - maybe I should just stick with my old powerbook.

Has anyone tried older CS versions with Leopard yet?

Daremo
Oct 30, 2007, 03:32 PM
I have original InDesign CS and other Creative Suite apps (except Photoshop which is CS2). I was about to buy a new powerBook but it looks like I won't be able to run InDesign on Leopard. As I only use it occasionally don't want to spend about £500 to upgrade whole Creative Suite - it is mainly Photoshop I use - maybe I should just stick with my old powerbook.

Has anyone tried older CS versions with Leopard yet?

InDesign DOES work with Leopard. Read my post a few above this one.

polomolo
Oct 31, 2007, 07:33 AM
Hopefully this will help someone. I had the same issue, and I got InDesign to work.

I'm using a MacBook Pro, and when I installed Leopard, I did a basic upgrade, and not a clean install. I deleted the Adobe folder in HD/Library/Application Support/Adobe, then deleted all the CS3 applications in the Applications folder, and I re-installed the entire CS3 suite from a backup copy of the original CS3 DVD (to see if a non-genuine copy would work, as this has come up recently) and InDesign now works for me.

I tried the same thing as you did, Nothing changed I still got that message...Wired.

digitalpencil
Oct 31, 2007, 07:56 AM
Did a basic upgrade & it works fine.
DW's still v.bloaty though :mad:

Sean Dempsey
Oct 31, 2007, 10:57 AM
Still won't work. Same error. Bogus.

Obviously there's some sort of intermittent error between Indesign, legit or not, and leopard.

There must be a common factor. Oh well, I'll wait for one of you geniuses to figure it out.

kansasquaker
Oct 31, 2007, 11:08 AM
I have 2xG5 PowerMac that I upgraded to Leopard to see how our machines would behave. I keep all three CS suites on each machine as it can sometimes be beneficial to open files in the version that originally created them.

While all three InDesign versions will open and run, they crash VERY frequently. The same is true for other CS apps, including Acrobat. I won't sewar, but it appears to happen most regularly when we open an save or export dialog. Periodically, they will crash when opening Find Font.

I uninstalled and reinstalled CS3, to no avail (same is true for repairing permissions, booting in safe mode). Any thoughts?

yeahwhatever
Oct 31, 2007, 02:18 PM
I am having the problem as has been widely reported - InDesign will not open, giving the excuse "Adobe InDesign is shutting down. A serious error was detected... etc".

But in addition to this, when i try to uninstall CS3 by going Applications > Utilities > Adobe Installers etc the setup program simply won't open; it asks for a password and then does no more, without giving an explanation. Exactly the same thing happens when i try to run the original CS3 installation setup - i get prompted for a password, i get an 'Initialising Adobe Setup' box which just disappears without an explanation.

I'm on a MacBook, and like everyone else, everything was fine before i upgraded to Leopard, and everything else is still fine apart from InDesign.

I really hope there is a genius out there who can find a solutions to this. The implications of this are huge for me, and i'm sure it's the same story for others. I feel disappointed and let down that Adobe have not even acknowledged there is a problem.

Sean Dempsey
Oct 31, 2007, 03:49 PM
I solved it!

It appears that CS3 is not full compatible with Leopard!

Case closed!

polomolo
Oct 31, 2007, 06:49 PM
maybe we shouldv started this thread in Adobe's forum and got a bit of consideration.

I found one on the apple page... same problems, no solution.
http://discussions.apple.com/thread.jspa?messageID=5674195

I downloaded the InDesign 5.0.1 update, thought it could fix it, but doesn't seem to find it "application could not be found" even if i placed it within the package contents of ID!

smarty1
Oct 31, 2007, 11:54 PM
Hopefully this will help someone. I had the same issue, and I got InDesign to work.

I'm using a MacBook Pro, and when I installed Leopard, I did a basic upgrade, and not a clean install. I deleted the Adobe folder in HD/Library/Application Support/Adobe, then deleted all the CS3 applications in the Applications folder, and I re-installed the entire CS3 suite from a backup copy of the original CS3 DVD (to see if a non-genuine copy would work, as this has come up recently) and InDesign now works for me.

Thanks for trying this, but this doesn't really tell us if its genuine or not. if you've backed up from an original copy that you already have then you used you're own 'licensed' activation key that you've paid for etc etc and you didn't need a crack or whatever. then this is still genuine... in some way.

So If you did activate your CS3 using a crack, then this tells us that its nothing to do with the products genuine activation.

Thanks.

mmac
Nov 1, 2007, 03:40 AM
Check this out :
http://blogs.adobe.com/indesignchannel/2007/10/blog_entry_dated_102207_203_pm.html

polomolo
Nov 1, 2007, 05:23 AM
Check this out :
http://blogs.adobe.com/indesignchannel/2007/10/blog_entry_dated_102207_203_pm.html

Finally.. if not 'good' then 'some' News came!
Thanks alot for posting this here :) Now we know exactly what to do.

Paul

rt_brained
Nov 2, 2007, 04:30 PM
Production 101: Desperate deadlines mean you do not upgrade with a .0 release or mess with a working setup at all.

Ezzactly.

walshb6413
Nov 7, 2007, 12:43 AM
What if your version number doesnt seem to have a build number?

It just says 5.0.1

I ran the adobe updater a couple days ago.. updated everything... this normal?

EDIT: Nevermind, just read part III of that post on the Adobe Blog.

lloydh
Nov 7, 2007, 08:10 AM
Well CS3 with all of the updates currently available works perfectly for me on both of my clean Leopard installs (MacBook Pro and PowerBook G4) so it's clearly compatible when there aren't any further complications.

What I'd try is running Adobe's CS3 removal script to remove every trace of CS3 on you system, then reinstall, then BEFORE running any apps, run Adobe Updater a few times until all of the updates are applied.

Good luck.

memphis73
Nov 7, 2007, 05:56 PM
Thanks to all who tried to post fixes to these, tried everything bar a clean install with no luck - any other advice greatly appreciated.

gdphishman817
Nov 9, 2007, 07:44 PM
I know someone who was using a version of cs3 that needed to be cracked. Nothing could make indesign work not even after a clean install. That person then got a hold of a volume version that didn't need activiation. Now Indesign works fine.

jacliang
Nov 23, 2007, 04:03 AM
I am getting the same message, having to quit it, yet it won't re-open. This is bad. I am the only person at work with CS3 and I can't open my files or edit them and the magazine needs to go to print next week. Why is adobe not fixing this?:mad:

looks like i might have to downgrade to tiger in the meantime. argh.

sash
Nov 23, 2007, 10:52 AM
Before buying the 10.5, I've asked the guy in the SF Apple store about the compatibility issues between 10.5 and CS3. His answer was: if it's already installed and you're installing 10.5 as an upgrade, everything should work correctly. Otherwise you might have problems (he meant the clean system install with the subsequent install of CS3)... I've done the upgrade -- and all the components of the CS3 are working fine. No problems whatsoever on Intel nor on PPC.

Adobe swears that all the apps (except Acrobat and some video things) are fully compatible with Leopard.

Blue Velvet
Nov 23, 2007, 10:58 AM
Installed 10.5.1 as an archive and install last night, every component of CS3 is working correctly on my 2.33 MBP as well as QuarkXpress 10.3.1. I have no haxies or other conflicting third-party apps on my MBP.

shecky
Nov 24, 2007, 07:45 PM
Installed 10.5.1 as an archive and install last night, every component of CS3 is working correctly on my 2.33 MBP

would you say CS3 feels any slower or faster under 10.5.1 than under 10.4.x?

pdignard
Nov 24, 2007, 08:37 PM
On my Macbook Pro 2.33, with 2G of ram, I find that Indesign runs faster and smoother. A necessary upgrade to 10.5

ballambo
Aug 31, 2008, 11:22 AM
Well after reading 4 pages of basically the same problems I have come up with a few of my own conclusions, I hope they help. If I am covering any past comment I apologise but....

Note: I am referring to the cracked version here, if you have the original WHY ARE YOU READING THESE THREADS? call Adobe you fool....

If you have installed CS3 on 10.4 then upgrade to 10.5 Indesign does work.

If you have 10.5 and install CS3 Indesign does not work because it is not Indesign CS3 5.0.2. You need 5.0.2. to work on 10.5! All of the indesign cracks are 5.0.1 etc. Apparently the ones going around are the pre-release and you shouldn't have it.

Solution.

Firstly Download the CS3 Ind. 5.0.2 patch.
Then install your cracked version of 5.0.1.
Then go to adobe and get the Indesign 5.0.2 update.
Now you have a version on 5.0.2.
Dont open Indesign.
Create a Root User. See other Threads on Creating a Root User.
Run the Adobe 5.0.2 patch in Root User Profile.
Then drag/drop then Indesign 5.0.2 updated indesign into the 5.0.2 patcher.
Let it work its magic and SHAZAAM!

If you have done it right it should work like mine did.
Quite effortlessly actually.

I am running OS 10.5.4. with Indesign 5.0.2.642 (Build)

I hope this sheds some light.

Quite obvious now that I think about it.