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View Full Version : I Had 3 Of The Leopard Problems...here's How I Solved Them




vertabatt
Oct 27, 2007, 12:52 PM
Problem 1: Disc ejects 10-20 seconds after inserting

I got home, inserted the disc, and it popped right back out. Inserted it into my other Mac, and it looked fine.

After a long time it appears that booting your destination computer in target mode is the key. This is accomplished by holding the "t" key when you restart.

Now with your other Mac connected via firewire you should see the volume mount. I inserted the disc into my second Mac and started the installation process.

I have also heard that external drives will work. Not sure what the problem is with the internal drives, but some of them don't seem to like the disc.

Problem 2: I don't see my hard drive in the "choose a destination" screen

This is a real weird one. After getting to the destination screen on my secondary Mac, only one drive was appearing and the mounted drive was not one of them.

The solution is SIMPLE... just wait. Took about 20 minutes for my drive to appear.

Problem 3: Blue Screen of Death!

Yep, I got it. And if you have Application Enhancer installed, you probably do too. If you have blue screen and you don't have app enhancer, sorry... I can't help you (but you can still get to your data).

The fix was fairly easy. There are two ways to do this. The fancy method is to do the following:

Boot into single user mode by holding command-s and delete these four files, or you can do it in one go by typing the following commands and pressing return on your keyboard after each line:

rm -rf /Library/Preference Panes/Application Enhancer.prefpane
rm -rf /Library/Frameworks/ApplicationEnhancer.framework
rm -rf /System/Library/SystemConfiguration/ApplicationEnhancer.bundle
rm -rf /Library/Preferences/com.unsanity.ape.plist

The easy method is to reboot your blue-screened computer into target mode (as mentioned before) and delete the files manually. (In this step you can also access all your data that you might have thought you lost forever).

Reboot your machine and everything should work fine.


Ugh, its been a long couple days for me.



phillipjfry
Oct 27, 2007, 01:06 PM
You and me both. It's great being a post-beta tester, isn't it? :p

Good job on getting some resolutions out there for google to index in case anyone else has issues with this new kitty!

hotshotharry
Oct 27, 2007, 02:00 PM
I can confirm the external drive installation as that is how i had to do mine.

External usb dvd drive, worked perfect :-)

Much Ado
Oct 27, 2007, 02:30 PM
I had 2, and solved it.

Now i have 3. I do not know what 'Application Enhancer' is. Everything worked fine when i loaded up my friend's Intel Mac, but my PPC iMac is not getting past the blue screen :(

Please help...

vertabatt
Oct 27, 2007, 02:52 PM
I had 2, and solved it.

Now i have 3. I do not know what 'Application Enhancer' is. Everything worked fine when i loaded up my friend's Intel Mac, but my PPC iMac is not getting past the blue screen :(

Please help...

Try one of the solutions found here:

http://forums.macrumors.com/showthread.php?t=375444


If you haven't installed application enhancer, try reinstalling using "archive and install" procedure.

Much Ado
Oct 27, 2007, 02:55 PM
Try one of the solutions found here:

http://forums.macrumors.com/showthread.php?t=375444


If you haven't installed application enhancer, try reinstalling using "archive and install" procedure.

I'm archiving and installing now, although it has suddenly hit me that i did once us the Application Enhancer (doh!) for Shapeshifter.

Will i still be good to go after the AnI?

boxlight
Oct 27, 2007, 04:31 PM
> Problem 2: I don't see my hard drive in the "choose a destination" screen
>
> The solution is SIMPLE... just wait. Took about 20 minutes for my
> drive to appear.

I had this problem. After waiting a couple minutes to the hard drive to appear, I tried to back out of the installation, somehow along the way the machine ended up rebooting which took about 10 minutes of looking at the grey screen with the white spinner. Then when I got back to the choose a destination screen, still no hard to choose. Called AppleCare, was on hold for about 10 minutes then the hard drive icon appeared so I hung up and proceeded with the install.

Eventually everything appeared to install fine. But my machine seems slower. It seems to take an extra moment every time I click on something or scroll up and down in Safari. Quick Look seems choppy when opening files.

In the end, I've decided to back up all my data onto an external drive (about 150 Gigs which is taking a *long* time) and I'm going to do a clean fresh reinstall, blowing away the current drive.

I'm hoping then things will be amazingly cool and fast.

(BTW, I have 20" iMac intel core duo; 2 Gig RAM)

MarkMS
Oct 27, 2007, 04:35 PM
Problem 2: I don't see my hard drive in the "choose a destination" screen

This is a real weird one. After getting to the destination screen on my secondary Mac, only one drive was appearing and the mounted drive was not one of them.

The solution is SIMPLE... just wait. Took about 20 minutes for my drive to appear.


Instead of waiting 20 minutes, I just went to the Disk Utility under the installer. From there, I was able to see the disks in both Disk Utility and the destination screen. I went back to the window that asks which language do you want to begin with, just to make sure it was all working.

This is what I did a yesterday morning when I got my copy (family pack) and it worked on both my MBP and my white Intel iMac. Now to try it on my brothers Macbook.

steve_hill4
Oct 27, 2007, 05:02 PM
Upgrading two demonstration machines for work today, (before taking my copy home to drool over, so far problem free). With the second, I got problem 2, no destination drive. Opened up Disk Utility and saw it recognised the physical disc there, just not the Tiger partition on it.

Quit installer and restarted. Once back to destination drive, there straight away.

So three Archive and Installs done today by me, three different machines and only one "minor" problem. I even have been getting reports recently from Coconut Battery that my battery capacity was down to 43% of its original. Third battery on the MBP, annoyed but I know this time out of warranty. The machine also dies after a period not too far off half what I used to get. Leopard upgrade and both OSX (in running time) and Coconut Battery reports battery nearer to 98% of original charge. Well worth the upgrade for that alone. Saved me buying another battery.

Wolfhound
Oct 27, 2007, 05:29 PM
Instead of waiting 20 minutes, I just went to the Disk Utility under the installer. From there, I was able to see the disks in both Disk Utility and the destination screen. I went back to the window that asks which language do you want to begin with, just to make sure it was all working.

I also had this problem. However, checking under Disk Utility showed the drive, but not the partitions on the drive. One partition was for an old version of BootCamp (NTFS) - I wonder if this could be a common feature for those of us having this problem ?

In my case, opening System Profiler showed both partitions and on return, lo and behold, there was my disk. Possibly coincidence but might be worth a try.

cohibadad
Oct 27, 2007, 06:56 PM
I also had this problem. However, checking under Disk Utility showed the drive, but not the partitions on the drive. One partition was for an old version of BootCamp (NTFS) - I wonder if this could be a common feature for those of us having this problem ?

In my case, opening System Profiler showed both partitions and on return, lo and behold, there was my disk. Possibly coincidence but might be worth a try.

I had 2 installs where the computers seemed to work fine before the install but found the hard drives to have directory errors that I had to use Disk Warrior to fix before install could proceed. Disk Utility did not work. 2 out of 5 computers requiring this makes me think I can't be the only one who has experienced it.

me_94501
Oct 27, 2007, 07:28 PM
Problem 2: I don't see my hard drive in the "choose a destination" screen

This is a real weird one. After getting to the destination screen on my secondary Mac, only one drive was appearing and the mounted drive was not one of them.

The solution is SIMPLE... just wait. Took about 20 minutes for my drive to appear.


I had this issue. I just clicked the Back button in the installer all the way back to the "Select your language" screen. I then went forward again and it appeared.

rikishah
Oct 27, 2007, 08:32 PM
Anyone get an error saying essentials package cannot be verified? This causes problems with the install because it stops and then the gray screen appears with the circle rotating and there is no way to get back in to Tiger. Purchased a 5 license disc, and attempted to install on mac mini and it worked fine. weird? any thoughts??

Durendal
Oct 28, 2007, 12:52 AM
The hard drive issue happened to me. I ran Diskwarrior. It fixed several critical volume errors, and after that, the hard drive came up no problem.

Ctrl2k
Oct 28, 2007, 05:59 AM
I too had the HD issue on my Mac Pro. My main drive wouldn't show up. I exited out, ran Disk Utility (just ran it, didn't do anything else), and then immediately after the drive appeared in Installer.

Can
Oct 28, 2007, 09:27 AM
Hmm. How can i run Diskwarrior? Is it a standard program or do I need to download it somewhere?

Thanks in advance.

(oh I also have the disk not showing problem)

Virgil-TB2
Oct 28, 2007, 11:34 AM
Anyone get an error saying essentials package cannot be verified? This causes problems with the install because it stops and then the gray screen appears with the circle rotating and there is no way to get back in to Tiger. Purchased a 5 license disc, and attempted to install on mac mini and it worked fine. weird? any thoughts??This sounds to me like it can't read the disk. Try installing from a different CD drive if you can. Try installing from the same disk on a different computer to test if it *is* the disk or not.

I can't really recommend it but ... I had a Tiger install disk that did this every time. I successfully used it to install Tiger on dozens and dozens of machines however just by skipping the disk check. If I let it check and it found an error on the DVD it wouldn't install, but if I skipped the check it actually would install just fine.

Don't do anything without backing up first of course.

Darkroom
Oct 28, 2007, 01:56 PM
Problem 2: I don't see my hard drive in the "choose a destination" screen

This is a real weird one. After getting to the destination screen on my secondary Mac, only one drive was appearing and the mounted drive was not one of them.

The solution is SIMPLE... just wait. Took about 20 minutes for my drive to appear.


this happened to me the first time... and of course i was all "WTF?!"... but instead of wait 20 minutes, i just restarted the machine holding down C on the keyboard to boot from the disc. drive came up fine the second time.

gt!
Oct 28, 2007, 07:42 PM
Problem 1: Disc ejects 10-20 seconds after inserting

I got home, inserted the disc, and it popped right back out. Inserted it into my other Mac, and it looked fine.

After a long time it appears that booting your destination computer in target mode is the key. This is accomplished by holding the "t" key when you restart.

Now with your other Mac connected via firewire you should see the volume mount. I inserted the disc into my second Mac and started the installation process.

I have also heard that external drives will work. Not sure what the problem is with the internal drives, but some of them don't seem to like the disc.

A little warning with this... (might want to edit OP unless you had a different experience)

My C2Duo MBP had this issue and originally I tried loading it from my old iBook G4... Everything went well until it told me to use Disk Utility to reformat my drive to Apple Partition System. Apparently it was making sure my MBP install worked nicely with my PowerPC system. Intel Macs don't use Apple Partition System! There was NO workaround. I got my hands on temporarily on an old intel macmini and this time there was no reformat request and the install went fine.

If you are using this method of install... make sure both systems are Intel Macs or PowerPC Macs.

JoriSsz
Oct 28, 2007, 08:22 PM
Thank god for finding this toppic..

Had exactly the same problems!!

Problems solved!!:D

foniks2020
Oct 28, 2007, 10:58 PM
Everyone, remember that your upgraded system will be slow at first because spotlight is hogging all the CPU while re-indexing the entire filesystem.... the bigger your drive/s the longer it will take.

Just be patient, check on the status be clicking on the magnifying glass every once in a while.

Don't jump right to this response.... you'll be wasting your time for no good reason (other than knowing that it's a clean install).

> Problem 2: I don't see my hard drive in the "choose a destination" screen
>
> The solution is SIMPLE... just wait. Took about 20 minutes for my
> drive to appear.

I had this problem.

Eventually everything appeared to install fine. But my machine seems slower. It seems to take an extra moment every time I click on something or scroll up and down in Safari. Quick Look seems choppy when opening files.

In the end, I've decided to back up all my data onto an external drive (about 150 Gigs which is taking a *long* time) and I'm going to do a clean fresh reinstall, blowing away the current drive.

I'm hoping then things will be amazingly cool and fast.

(BTW, I have 20" iMac intel core duo; 2 Gig RAM)

mileslong
Oct 29, 2007, 12:03 AM
well my intel imac is officially screwed, why? i tried to install leopard. sorry apple, i know i must be a complete dumbass to expect to be able to install your new operating system without totally screwing up my machine.

i got the blue screen of death, tried to delete unsanity and now its stuck on the black screen after booting up in command s single user mode.

no i get to take it to the apple store tomorrow while my girlfriend yells at me tonight for screwing up her computer. it shouldnt be this damn difficult.

if i try to boot un normally now it just keeps telling me to reboot. mow my leopard disk in stuck in the slot and wont come out.

kcmac
Oct 29, 2007, 12:47 AM
We got the blue screen our our iMac G5. It was definitely APE. My son had it on his user account.

When I did the terminal thing, it didn't find it.

Luckily, I had used SuperDuper to back up. Just booted to my external, restored my iMac from the backup, deleted all of the APE files and did the Leopard upgrade again. Perfect this time. No blue screen.

Had to manually bring over the 4 users keychains as for some reason these did not make the transfer in the restore.

I just find it odd that APE tried to blame Apple. It is most certainly APE. It won't be finding its way onto this Mac again!

eldeecee
Oct 29, 2007, 10:47 PM
I also experienced the missing HD issue when I first installed leopard. What seemed to do the trick for me was using the original g5 tiger install disc that came with my imac and ran disc utility -> repair disc permissions. Then I booted to the leopard install disc and it found the HD right away and it installed without any further drama.

Now my mother who has a intel imac 1.8ghz core 2 duo/512MB tried to install leopard on her machine but the install failed. Tried it again and it wanted to erase the HD.

I ran disc utilities from the leopard disc to see if there was a permissions problem, it found some things and repaired it. Tried it again still wanted to erase the HD.. did repair disc and it found some issues but then said it could not repair it. booted to the tiger disc, did both repair disc permissions and repair disc and both said there was so problems

She is able to boot into tiger but no way she can install leopard without doing a erase and install. It doesn't give her the option to do archive and install ...


Any ideas? heh
LOL THANK YOU STEVE JOBS! :eek:

synth3tik
Oct 29, 2007, 10:51 PM
I had Application Enhancer installed. I got the blue screen and started to worry, after about 3-5 minutes it loaded just fine. I was relieved.

Gravesland
Oct 30, 2007, 08:54 AM
Fortunately, I had no problems installing Leopard on my PowerBook G4 (768/1.5 G4) or my MPB (2GB 677 Mhz/2.2 Intel).

I did a back up with the software provided from my .mac account, then did a dirty drag-n-drop of all third party apps to an external hard drive (probably double work given the back up), deleted all those 3rd party apps from main computer, really leaving only Apple programs. Emptied trash. This freed up tons of space on my hard drive.

Used Disk Utility to Verify and Repair permissions.

Before installation, I ejected all USB or Firewire Hard Drives.

Started install. Chose Archive and Install. Let it verify the DVD for consistency, then let the install run.

Seemed the DVD started and stopped a lot, and the last “less than a minute” notification was like the last minute of an NFL football game..took over 30 minutes.

But, once complete, it restarted my computer, updated the software, registered OSX and everything is working fine.

Very pleased.

Next, the Mac Mini (512/1.5 G4)...”I’m goin’ in”

sellegood
Oct 31, 2007, 12:30 PM
My problem is similar. I put in the Leopard disc, I choose install, it asks me for my admin password after hitting restart, and the disc is ejected. When it restarts, it won't read the disc. I've tried holding down c throughout the process, as well as booting from "leopard" as start-up disc. Same eject situation. Anyone found a way to keep the disc in? I don;t have access to another Mac, otherwise I'd try what's been said. Anyone had similar ejecting disc problems, and figured out a way to keep it in while rebooting. Any help would be super! I've never, ever had trouble with an install, Mac or PC, before. I guess there's a first time for everything.

twayne007
Oct 31, 2007, 05:07 PM
I have a g5 1.8ghz dualie. I installed leopard on a new 500gb hd to avoid any updating problems. I tried to install multiple times but got stuck at install will finish in about a minute. Finally after the 4th or 5th try, it installed. Now when it boots up to the nice Leopard desktop, it freezes after about 1 minute.

Anyone else having this problem?

Smoke
Nov 6, 2007, 09:22 PM
About issue 2, the reason behind it is its actualy running FSCK on it, on some drives it does this, dunno why.

Lord Nerdos
Dec 2, 2007, 07:31 AM
My problem is similar. I put in the Leopard disc, I choose install, it asks me for my admin password after hitting restart, and the disc is ejected. When it restarts, it won't read the disc. I've tried holding down c throughout the process, as well as booting from "leopard" as start-up disc. Same eject situation. Anyone found a way to keep the disc in? I don;t have access to another Mac, otherwise I'd try what's been said. Anyone had similar ejecting disc problems, and figured out a way to keep it in while rebooting. Any help would be super! I've never, ever had trouble with an install, Mac or PC, before. I guess there's a first time for everything.

I had the same problem and it got me so mad I was about the pick up my mac pro and throw it out of the window. I zapped the p-ram (holding down command option and p and r) and then unplugged all of the firewire devices. It seemed that as long as another firewire DVD burner was plugged in, the internal would reject the install disk.

Finally got it working and I am so happy...

I hope it helps!

KennyF
Dec 3, 2007, 06:21 AM
:mad:

Received Leopard Friday 30th November AM. Still trying to resolve the issues caused by the installation Monday 3rd December PM!

I noticed after the installation that iphoto application was not working. (was fine pre installation) Tried a few fixes and then called Apple support.

No real advise given, just lots of suggestions as what to dump, delete and move around. VERY ODD! Echos of the very first OS X.....

Finally told to do archive and install.... that would solve it and then down load a new version of iphoto!

No luck : Saturday hours of messing about and more duff advise!! Major crash this time - black and white screen and no way to switch on computer - panic setting in! (still following online support advise which led to this!)

Final bit of advise from Apple support do a clean install! Hours of backing up - as a musician this took a long time to achieve using an old machine fire wired in so I could see what was in my hard drive etc....

Did a clean install and STILL NO iphoto!

Called Apple again .... this time technical support told me... AS YOUR MACHINE IS 4 ( G5 with dual processor 2 gig circa 2003) YEARS OLD THE VERSION OF ILIFE ON YOUR MACHINE IS NOT COMPATIBLE WITH LEOPARD AND I WOULD NEED TO PURCHASE ILIFE 08!!! AND THAT I SHOULD HAVE BEEN TOLD THIS AT THE FISRT CALL!!!!!!

Personally I think it should have been information made clear at the time of purchasing Leopard.

SO BEWARE!! If you have an older model you will need to upgrade ilife 08 at the same time.

Hope this solve the problem! :confused:

Mal
Dec 3, 2007, 10:23 AM
It has nothing to do with the age of the computer, btw, simply the age of the software. We knew that some software would not be compatible with Leopard, and in this case an update has been released: it's called iLife '08, and it's fully Leopard compatible.

Nothing to whine about.

jW

iPowers
Dec 25, 2007, 06:16 PM
I've tried your idea on the blue screen and your idea doesn't work either.

EDIT: NVM it worked, but people use this

http://docs.info.apple.com/article.html?artnum=3068577