a chance for Apple to redeem itself

[zoran]

Well weve all heard Intels announcement that Penryn mobile cpus will be coming on Jan 6th having very likely to implement this new processor to new MacBookPros! Well i hope they do have penryn on those new MBPros but thats merely the point! The real point is if Apple will fix the led issue! This might be the only chance Apple will be able to redeem its self by releasing the new MBPros with fixed/problem free led displays!
If they dont, there is no way i will ever see them differently, as a company that cares and respects its customers! If they dont fix this issue in the new upcoming MBPros then bye bye Apple on my account!

[scotthayes]

You shouldn't let 'one bad apple spoil the barrel' :D

[jessica.]

Well weve all heard Intels announcement that Penryn mobile cpus will be coming on Jan 6th having very likely to implement this new processor to new MacBookPros! Well i hope they do have penryn on those new MBPros but thats merely the point! The real point is if Apple will fix the led issue! This might be the only chance Apple will be able to redeem its self by releasing the new MBPros with fixed/problem free led displays!
If they dont, there is no way i will ever see them differently, as a company that cares and respects its customers! If they dont fix this issue in the new upcoming MBPros then bye bye Apple on my account!

I always enjoy the intelligent design of a persons' way of thinking. Apple has released a product that turned out to be bad. My guess is the problem is with less than 10% of the overall product although you only hear of the bad in these cases. Even if the issue were even more widespread then my guess is you're willing to leave something on account of an LED issue? Let's think about that. Does the LED issue somehow trump the fact that OSX is (imo) a superior OS to say Windows? Does the LED issue somehow make your computer run slower? Does it not process as it should? The LED issue is huge by way of saying that a screen with such issue sucks and should be replaced. It is an nuisance at best. However, if you'd like to say bye bye to Apple then do it. I'd be the first one on that cliff to push you because I bet you don't do it.

As far as I'm concerned Apple needs to take care of their business but I'm not sure that they really need to redeem themselves. It's not like one of their tankers just intentionally dumped crude oil in the middle of the ocean or something like that.

[Sesshi]

Given the track record since the Intel switch, not to mention things before that I'd say a widely known fault-free Mac is not very likely to happen. Apple only gets away with it due it's core users who - it seems to me - seem to care more about the way something looks than how it works.

An incrementally upgraded processor isn't really a totally compelling reason for anyone to buy the machine. It just means you'll be buying what's current if you choose to buy at a certain time. Why do we get these "when's the xxxxx processor coming out" comments all the time? You must be aware by now that once we move on to the processor or chipset you've slavered over for no particularly good reason, it turns out to be no huge deal but just what it is - an incremental upgrade. Just search for the Santa Rosa hysteria for starters.

Apple had a catch-up moment when they released Intel machines because the PPC was never - despite the favourably doctored benchmarks - an Intel-beater. I was quite surprised (but in hindsight perhaps I shouldn't be given the zombie-like state of the vocal enthusiast Apple fan contingent) that there was no 'what have been duped with up til now?' reaction after the comparable single-core performance difference between the Core and PPC's became apparent, when we in the Windows world know it was certainly an improvement from the P4 / Athlons but not a near-revolution as it was on the Apple side.

From here on, since you're on the same Intel roadmap there will only be incremental changes. Are they exciting? Not to me. I'll buy whatever is current - and in the case of Apple hardware, pray it's more or less usable.

[CashGap]

If the next one won't play multiple multiplexed Ogg Vorbis streams, I'm outta here!

It's a product, with imperfections. It's a great product, with few and minor imperfections, but it's still just a product with imperfections. Few of us are willing to wait for or pay for a product without imperfections. From any vendor.

[jessica.]

If the next one won't play multiple multiplexed Ogg Vorbis streams, I'm outta here!

Oh actually I had not thought of that. The OP is right. I'm leaving Apple if this doesn't happen! Screw you Apple!

[scotthayes]

I'll buy whatever is current - and in the case of Apple hardware, pray it's more or less usable.


Apple are no worse than any other computer manufacture when it comes to quality. In fact I'd say better than most.

You mostly hear about the bad eggs on these forums but in my experience all the Apple's I've owned have worked with no issues.

[InLikeALion]

While I agree that on forums you will hear the majority of the bad cases, just as in a doctors waiting room you might get the impression that the entire population is dying of runny-noses, etc, I think you people are sounding pretty fanboyish and attacking with out warrant. "i'll be the first to push you off the cliff" ???

If someone needs a laptop for work, and does real, professional color-based work, ie printing or color correction, and Apple continues to sell their only pro laptops with known screen consistency issues (even if not ALL are affected) - then it seems pretty legitimate that someone would have to write off Apple as a source for their work machines.

You don't have to gang up on them because of it. Having to play russian roulette with a company to make sure you get a usable pro machine is not something busy professionals can always take time to deal with.

Apple knows of the issue, but it seems they won't change parts until they've exhausted their stock-pile of pre-purchased Samsung yellow screens.

[zoran]

While I agree that on forums you will hear the majority of the bad cases, just as in a doctors waiting room you might get the impression that the entire population is dying of runny-noses, etc, I think you people are sounding pretty fanboyish and attacking with out warrant. "i'll be the first to push you off the cliff" ???

If someone needs a laptop for work, and does real, professional color-based work, ie printing or color correction, and Apple continues to sell their only pro laptops with known screen consistency issues (even if not ALL are affected) - then it seems pretty legitimate that someone would have to write off Apple as a source for their work machines.

You don't have to gang up on them because of it. Having to play russian roulette with a company to make sure you get a usable pro machine is not something busy professionals can always take time to deal with.

Apple knows of the issue, but it seems they won't change parts until they've exhausted their stock-pile of pre-purchased Samsung yellow screens.
Thanx buddy you are the only one so far that understands me on this! I do depend on the work i can do with a laptop, im a pro and i do need it for my on the road color editing work so its vital for me that the screen is as perfect as it can get for 2500$ or more! Thats why i demand no flaws or Russian roulette from Apple on this matter and frankly so far they seem inadequate for solving this issue!
Very very disappointing, just let them make sure they dont do the same on the new MBPros!

Mercy Apple, mercy!

[synth3tik]

If Apple does not release Windows Explorer for OS X by MWSF '08 I will sell all my Apple related stuff..

[MarlboroLite]

If something comes with a defect you have every right to return it or ask for an exchange. I understand people wanting a "perfect" product for the money they spend on an Apple computer but the fact of the matter is, there will always be defects with every single electronics product out there, no matter what it is. It is simply not realistic to except a flaw-free device. You should expect a quality device, but not perfect, and if it comes with defects then return it or ask for to be fixed!

I think Apple has a pretty good track record when it comes to quality compared with the other giant computer makers, so this "Apple need to redeem itself" is off mark. You think people who spend 50K on a new BMW don't get any issues with their cars? Go to any car board and see people complaining about their BMWs and you'd think this was the worst car maker in the world. People on boards complain, you don't see posts about how great their mac is working today.

[zoran]

.... You think people who spend 50K on a new BMW don't get any issues with their cars? Go to any car board and see people complaining about their BMWs and you'd think this was the worst car maker in the world. People on boards complain, you don't see posts about how great their mac is working today.
Buying a MBPro with a faulty led display is like buying a 50K BMW whose wheels do not go in a straight lign therefore you can never be sure of the outcome of your ride! Thats the same with a faulty led display when u do color editing on a MBPro, you are not certain if what you see is yellow tinted or not!
Again Mercy Apple, mercy...
JUST FIX THOSE DAMN LED DISPLAYS, FINALLY, ITS BEEN OVER 5 MONTHS NOW!!!! MERCY

[aiterum]

I refuse to buy an apple product until they make their computers edible (like apples)

[Rustman]

Thanx buddy you are the only one so far that understands me on this! I do depend on the work i can do with a laptop, im a pro and i do need it for my on the road color editing work so its vital for me that the screen is as perfect as it can get for 2500$ or more! Thats why i demand no flaws or Russian roulette from Apple on this matter and frankly so far they seem inadequate for solving this issue!
Very very disappointing, just let them make sure they dont do the same on the new MBPros!

Mercy Apple, mercy!

Add me to your list. I've just ordered a return and refund on a MBP (first time switcher) for the same reason amongst others.

I'm very happy for Apple users and supporters to continue their enthusiasm, but something is very wrong if someone that was on the brink of switching for life has just been stiffed because Apple continue to sell rubbish, shoddy monitors and aim them at professionals.

I hope this has burnt them financially because I'm now likely to get a cheapo Windows PC before Christmas instead.

[Sesshi]

Apple are no worse than any other computer manufacture when it comes to quality. In fact I'd say better than most.

You mostly hear about the bad eggs on these forums but in my experience all the Apple's I've owned have worked with no issues.

You're half right. Apple quality is no worse than the low-end offerings of most of the big manufacturers.

[heatmiser]

You're half right. Apple quality is no worse than the low-end offerings of most of the big manufacturers.

Got to agree with this. If Apple put half as much money into QC as they do into marketing, the MBP, MB, iMac, and MacPro problems would have been fixed ages ago. But then again, QC has always come behind the bling bling. Just look at the screen issues on the Powerbooks, or the logic boards on the iBooks.

[squeeks]

so...you think they will magically start using problem free panels with the new machines? if they were going to do that why dont they start right now??? why wait for the new model??? you make no sense...

[jessica.]

While I agree that on forums you will hear the majority of the bad cases, just as in a doctors waiting room you might get the impression that the entire population is dying of runny-noses, etc, I think you people are sounding pretty fanboyish and attacking with out warrant. "i'll be the first to push you off the cliff" ???

If someone needs a laptop for work, and does real, professional color-based work, ie printing or color correction, and Apple continues to sell their only pro laptops with known screen consistency issues (even if not ALL are affected) - then it seems pretty legitimate that someone would have to write off Apple as a source for their work machines.

You don't have to gang up on them because of it. Having to play russian roulette with a company to make sure you get a usable pro machine is not something busy professionals can always take time to deal with.

Apple knows of the issue, but it seems they won't change parts until they've exhausted their stock-pile of pre-purchased Samsung yellow screens.It's fangirlish here but I digress. The name confuses most anyway. ;)

The truth is that could be how I sound but you'd have to really pay attention to the majority of my other posts where I sit on the side of reason. Personally I love Windows. I'm quite fond of XP and more so of 2k. I simply needed a laptop one day and bought an Apple. It's just how it rolled. Fangirl? Not really. I think someone who makes such a statement just because of an LED issue is silly but it is their opinion and it matters to them...as it should. If you found that to be me ganging up then I apologize for you being over sensitive to the issue at hand. I also do not agree paying 2x the average price for a machine and then have to deal with problems but if you want to leave a product behind then yeah, I'll push you beacuse frankly I don't think the OP is serious. Now let's be mindful and take a step back, I wouldn't actually push him/her off an actual cliff, but you won't find me begging him/her to stay with Apple because frankly it doesn't affect my bottom line so why exhuast myself trying to convince them otherwise? If they want to leave, if they feel wronged by Apple then let them! That doesn't make me a fanboy or even a fangirl, it makes me girl with an opinion stated on a thread where someone is clearly voicing their own opinion. Nothing more. :)

As for Apple. They're doing just well enough to be able to screw the consumer over and not fix the issue with the LED. It seems as though the issue is not as widespread as it is made out to be but it is indeed an issue. perhaps that point was missed above. I find it sad that Apple won't fix this and that you do gamble with your purchase, but again I stand by my opinion that if this is what makes you leave a company behind then you're better off never buying anything because trust me, it happens everywhere.
:)

Got to agree with this. If Apple put half as much money into QC as they do into marketing, the MBP, MB, iMac, and MacPro problems would have been fixed ages ago. But then again, QC has always come behind the bling bling. Just look at the screen issues on the Powerbooks, or the logic boards on the iBooks.

And I couldn't agree more, but my area is in QC so I'm a fan of promoting it. :)

[hbt15]

Seriously, do you think the problems you're having with your MBP screen are going to completely be solved by moving to an inferior windows based laptop? Not only will you have the headaches of dealing with Vista and it's multiple headaches and unreliability but chances that your windows laptop screen is coming from the same manufacturer to begin with is quite high. For example, plasma and lcd tv's. There are currently maybe a dozen different brands? Possibly more? Having recently bought a HD tv myself and done a lot of reasarch into panels and problems etc i found 4 manufacturers of panels that are used to supply all the different companies. Do you not think your laptop panel will be in exactly the same boat?

[kaiwai]

Apple are no worse than any other computer manufacture when it comes to quality. In fact I'd say better than most.

You mostly hear about the bad eggs on these forums but in my experience all the Apple's I've owned have worked with no issues.

Its the old story, you never hear all the happy people - its always all those who complain which you hear about.

[jameskohn]

If something comes with a defect you have every right to return it or ask for an exchange. I understand people wanting a "perfect" product for the money they spend on an Apple computer but the fact of the matter is, there will always be defects with every single electronics product out there, no matter what it is. It is simply not realistic to except a flaw-free device. You should expect a quality device, but not perfect, and if it comes with defects then return it or ask for to be fixed!

I think Apple has a pretty good track record when it comes to quality compared with the other giant computer makers, so this "Apple need to redeem itself" is off mark. You think people who spend 50K on a new BMW don't get any issues with their cars? Go to any car board and see people complaining about their BMWs and you'd think this was the worst car maker in the world. People on boards complain, you don't see posts about how great their mac is working today.

It is absolutely reasonable to expect a flawless device, Apple, BMW, or otherwise. I suspect I am not the only Apple (or BMW) owner on the thread who has had many "flawless" experiences. I have owned 4 Apple computers and several BMW's. At the moment they are all, as you say, "flawless". If and when there is an issue, I get it fixed. I almost ordered a new MBP recently, but decided to wait for the Penryn models. I'll order it as soon as I am able, and I do expect it to be flawless. If it is not, then I'll return it and get one that is. I looked at the ones at the Apple store last night and they were all perfect; great screens, excellent finishes and tolerances, etc.

There seems to be a couple of issues with MBP's, but I'm guessing most of them are just fine. Apple does have a tendency to ignore issues that are well recognized in the forums, at least until they come up with a resolution. Sometimes they never do recognize or resolve an issue ( Mac Pro bluetooth issue still unresolved, unrecognized). Apple is, however, very good about doing "whatever it takes" to make a customer happy. More so even than BMW.

The products are a joy to use, for a number of reasons, and that's why we pay a premium for them. I do hope they resolve the yellow screen issue just as they have taken care of other issues in the recent past (iMac freezing, faulty hard drives). No mass manufacturing process is going to yield 100% perfect output, but this seems to be past the point of "acceptable". As a stockholder and an avid Apple user, I look forward to hearing more accolades than complaints as soon as possible!

I'm sorry for those who have had bad experiences. Getting a new Apple should be an out and out blast!

[zoran]

so...you think they will magically start using problem free panels with the new machines? if they were going to do that why dont they start right now??? why wait for the new model??? you make no sense...
Cause perhaps they have already made a deal of how many led MBPros using Samsung and LG panels they will produce until the end of this year! Its some kind of arrangement!

[heatmiser]

Cause perhaps they have already made a deal of how many led MBPros using Samsung and LG panels they will produce until the end of this year! Its some kind of arrangement!

Or at the very least, they've got a warehouse full of these bad screens, and the only way they can get rid of them is to keep installing them in new MBPs, despite having full knowledge of their likelihood of failure. When you get down to it, this is the approach they tend to take with these things--keep selling the bad stuff until it's gone, and pray they're gone before the class action shows up.

[netdog]

Let's see...

Share price is pushing $190.

Mac market share is hitting all time highs.

They are making the phone that everybody wants.

Their music players defined a nascent market and they have dominated ever since.

They make the fastest Windows laptop on the planet.

So why does Apple have to redeem itself?

Good god, production problems are just part of the electronics industry. They're working on the flaws, and if you have a defective Apple product, just return it and they'll be happy to give you a new one.

[desenso]

Bye! :) See you in forums.dellrumors.com!

[zoran]

Let's see...

Share price is pushing $190.

Mac market share is hitting all time highs.

They are making the phone that everybody wants.

Their music players defined a nascent market and they have dominated ever since.

They make the fastest Windows laptop on the planet.

So why does Apple have to redeem itself?

Good god, production problems are just part of the electronics industry. They're working on the flaws, and if you have a defective Apple product, just return it and they'll be happy to give you a new one.
Have you seen Apple trying to improve this imperfection? No, their not working on any flaws, even if they do, its taking them a heck of a lot time and without any improovement! They will just keep on selling all this junk until... who knows!
In my country they wont send me a new one cause the resselers say: "well Apple hasn't made any official announcement about your issue so there is no problem with you led display mr., keep it, its fine!"
Understand?

[eenu]

Cause perhaps they have already made a deal of how many led MBPros using Samsung and LG panels they will produce until the end of this year! Its some kind of arrangement!

Apple will buy on a monthly if not weekly basis the best offer on components such as the HDDs and Screens thats why certain weeks of MBPs have different brands. They do this to always ensure the cheapest components but unfortunately sometimes these batches they buy are duff kit like these Samsung screens and the macbook HDDs. That isn't Apples fault its their suppliers. And yes i do agree that Apple should take action on it.

Have you seen Apple trying to improve this imperfection? No, their not working on any flaws, even if they do, its taking them a heck of a lot time and without any improovement! They will just keep on selling all this junk until... who knows!
In my country they wont send me a new one cause the resselers say: "well Apple hasn't made any official announcement about your issue so there is no problem with you led display mr., keep it, its fine!"
Understand?

Actually Apple got their VC involved in my MB flaws and they had their manufacturing plants view my complaint and pictures. In fact about 2 weeks after my complaint they changed manufacturer. Not saying my complaint did that but it was obviously the last in a long line. So yes they do make moves to improve but lets not forget its a huge company turning out millions of units. Its like a supertanker, sometimes it takes a while to stop and change direction.

As for their software i get daily emails from Apple Engineering working with me on bugs i have reported so no issues there.

As for your 'country'. All i can say is unlucky! If you lived in a country you could deal with apple direct you wouldn't have this issue. Try emailing steve jobs and asking for someone at Executive Relations to call you so you can deal with Apple direct since you reseller is useless

[EvryDayImShufln]

I think Zoran is half right, those samsung LCDs are horrible, and the worst part is to try and convince the geniuses at the apple stores that there is infact a problem.

I definitely didn't enjoy trying to do that, so I got a replacement from where I purchased it, and got a perfect LG screen, so now I'm happy. Zoran, I think if you got a samsung screen, you shouldve complained until they fixed your problem. If you didn't and you're just holding out because you're afraid of getting one, I understand you.

I have to feel bad for people who bought custom to order decked out 2.4 models for 3000+ $ and were disappointed with the yellow screen and could not do an exchange.

[zoran]

Try emailing steve jobs and asking for someone at Executive Relations to call you so you can deal with Apple direct since you reseller is useless
I have emailed S.Jobs and described the situation, no answer yet, nor any change of scenery!
The reseller isn't useless, its not his fault he cant help. If Apple were to go public and admit that there are problems on the MBPros led displays then changing a faulty display wouldn't have been a problem! But now that Apple isn't admitting the problem, the reseller cant do much!
Thanx for your points though, ill consider them! ;)

[zoran]

I think Zoran is half right, those samsung LCDs are horrible, and the worst part is to try and convince the geniuses at the apple stores that there is infact a problem.

I definitely didn't enjoy trying to do that, so I got a replacement from where I purchased it, and got a perfect LG screen, so now I'm happy. Zoran, I think if you got a samsung screen, you shouldve complained until they fixed your problem. If you didn't and you're just holding out because you're afraid of getting one, I understand you.

I have to feel bad for people who bought custom to order decked out 2.4 models for 3000+ $ and were disappointed with the yellow screen and could not do an exchange.
Yes my friend im holding out because im afraid of getting one and not beeing able to repair the darn thing, not to say replacing it! This is no treatment for all us Apple fanatics, cause thats what i am, i really like this company, but this issue is a major disappointment that wont go away since June, mercy, mercy :mad:

[heatmiser]

Something particularly frustrating is how these issues have persisted through multiple revisions of MBPs. Even if we allowed the first release of MBPs to be treated as the betas, you would think the issues would have been fixed by now, or at least resolved to tiny levels. But instead, it seems more like the flaws have only multiplied with each generation. That's just unacceptable. How many years does it take to resolve these issues?

Of course, that presumes Apple is actually interested in resolving these issues. I'm not sure that's an assumption worth making.

[zoran]

heatmiser... i cant agree more with you! :)

[lil'homunculus]

I refuse to buy an apple product until they make their computers edible (like apples)

I just licked mine, and it's not half bad. Slightly metallic tho':D

[eenu]

The reseller isn't useless, its not his fault he cant help. If Apple were to go public and admit that there are problems on the MBPros led displays then changing a faulty display wouldn't have been a problem! But now that Apple isn't admitting the problem, the reseller cant do much!
Thanx for your points though, ill consider them! ;)

No your reseller is useless as the problem should be visible. It should be easy for you to prove your screen has a yellowness to it and that it is not normal

[zoran]

No your reseller is useless as the problem should be visible. It should be easy for you to prove your screen has a yellowness to it and that it is not normal
The real issue is, why buy a 3.000$ laptop if its not perfect, especially when it comes to the display! Even if theres a slight yellow tint there, even noticeable by 2%, im doing color correction on that display, i dont want it there!

[eenu]

The real issue is, why buy a 3.000$ laptop if its not perfect, especially when it comes to the display! Even if theres a slight yellow tint there, even noticeable by 2%, im doing color correction on that display, i dont want it there!

Because the screens are not made by Apple!!!

How many times do people need to be told. Apple uses the same screens that Dell, Sony etc use. Therefore all the other manufacturers will be affected by the same issue as Apple if they bought the same panel. You do realise that Dell use the same panels as Apple Cinema displays? (well at least they used to). Thats why as i have told you already only certain weeks will be affected. I don't have a Samsung panel in mine and the screen is brilliant.

The difference is you get exceptional care from Apple (maybe not for you as you go via a reseller but he needs reporting to Apple as useless).

[MacAodh]

Because the screens are not made by Apple!!!

How many times do people need to be told. Apple uses the same screens that Dell, Sony etc use. Therefore all the other manufacturers will be affected by the same issue as Apple if they bought the same panel. You do realise that Dell use the same panels as Apple Cinema displays? (well at least they used to). Thats why as i have told you already only certain weeks will be affected. I don't have a Samsung panel in mine and the screen is brilliant.

The difference is you get exceptional care from Apple (maybe not for you as you go via a reseller but he needs reporting to Apple as useless).

It doesn't matter who's screen it is. If apple put it in there computers they should be good. I don't care if Microsoft begin making the bloody things. It doesn't matter, as long as they work. If apple sell a product with a malfunction it is there fault, not samsung's or anyone else's.

[eenu]

It doesn't matter who's screen it is. If apple put it in there computers they should be good. I don't care if Microsoft begin making the bloody things. It doesn't matter, as long as they work. If apple sell a product with a malfunction it is there fault, not samsung's or anyone else's.

Maybe i expect to much of people but reading all these threads today i actually feel the average person on this planet isn't very clever.

The point is all this 'its apple and i'm going to a PC until apple sort it out' is utter crap. First, it does not affect many machines and is down to manufacturing weeks. Secondly the issue exists with all other laptop manufacturers as they all buy from Samsung amongst others as well.

Yes apple need to sort it out but what do you want them to do? They are replacing or fixing all machines that are reported with the issue..... maybe you want them to kiss your backside or deliver a goldplated one as a sorry?

Sorry but people need to grow a brain, the issue is across all manufacturers just like the sony battery issue. Macs are made from the same OEM companies that all PCs are. Not only that but i bet you if you got the issue on a Dell or similar it wouldn't be swapped as readily as Apple will give you a new one to keep you happy.

[heatmiser]

The point is all this 'its apple and i'm going to a PC until apple sort it out' is utter crap.

Nope. If a car company releases a model with exploding gas tanks (due to faulty construction by the tank manufacturers), the car company doesn't get to point to the tank maker and say "wasn't my fault, dude!". It's called responsibility. As a cook, if you make a perfect meal with contaminated shellfish, people have every right to take their business elsewhere. You don't get to say you weren't at fault because you didn't farm the shellfish yourself. In the car scenario, people may sue the gas tankers, sure, but by far, they're going to sue the car company, because the moment the first car rolled off the lot, the company became responsible for the consumer's natural assumption that said car would drive, and not explode.

[eenu]

Nope. If a car company releases a model with exploding gas tanks (due to faulty construction by the tank manufacturers), the car company doesn't get to point to the tank maker and say "wasn't my fault, dude!". It's called responsibility. As a cook, if you make a perfect meal with contaminated shellfish, people have every right to take their business elsewhere. You don't get to say you weren't at fault because you didn't farm the shellfish yourself. In the car scenario, people may sue the gas tankers, sure, but by far, they're going to sue the car company, because the moment the first car rolled off the lot, the company became responsible for the consumer's natural assumption that said car would drive, and not explode.

You can't compare that to a screen. The fault you describe there is a far more serious issue and one that you would expect a car company to test for and one in which they actually have to complete government standard tests to meet. The screen is no risk to anyone and only affects a limited number of components (you think apple looked at yellow tinted prototypes and decided to build em? BS!) and yes my statement holds since apple are replacing all the affected machines or fixing depending on when the customer raises the issue.

If something went wrong with my car.... not one that you describe that could result in death but the car manufacturer gives me a new one or fixes it for me and then i get one i am happy with whats the issue?

**** happens and products are faulty. If we all changed manufacturers every time we have had faulty kit then we probably would never buy anything as we would run out of manufacturers!!

[lil'homunculus]

"Maybe i expect to much of people but reading all these threads today i actually feel the average person on this planet isn't very clever."

you might be on to something there. my suggestion is to accept this as a fact and save yourself from the ensuing aneurism that is apparently becoming a clear and present danger.;)

[eenu]

"Maybe i expect to much of people but reading all these threads today i actually feel the average person on this planet isn't very clever."

you might be on to something there. my suggestion is to accept this as a fact and save yourself from the ensuing aneurism that is apparently becoming a clear and present danger.;)

Yeah or the fractured skull from banging my head on my desk :D

[Freyqq]

An incrementally upgraded processor isn't really a totally compelling reason for anyone to buy the machine. It just means you'll be buying what's current if you choose to buy at a certain time. Why do we get these "when's the xxxxx processor coming out" comments all the time? You must be aware by now that once we move on to the processor or chipset you've slavered over for no particularly good reason, it turns out to be no huge deal but just what it is - an incremental upgrade. Just search for the Santa Rosa hysteria for starters.



The SR MBP update wasn't awesome due to the processor bump. It was awesome b\c of LED screens, ability to take 4 gigs of ram, being completely 64 bit, and a 2x faster graphics card.

[koobcamuk]

Nope. If a car company releases a model with exploding gas tanks (due to faulty construction by the tank manufacturers), the car company doesn't get to point to the tank maker and say "wasn't my fault, dude!". It's called responsibility. As a cook, if you make a perfect meal with contaminated shellfish, people have every right to take their business elsewhere. You don't get to say you weren't at fault because you didn't farm the shellfish yourself. In the car scenario, people may sue the gas tankers, sure, but by far, they're going to sue the car company, because the moment the first car rolled off the lot, the company became responsible for the consumer's natural assumption that said car would drive, and not explode.

You compare bad screens... to exploding cars...

You really don't get it, do you? :rolleyes:

[eenu]

You compare bad screens... to exploding cars...

You really don't get it, do you? :rolleyes:

Not many people do! Its starting to get irritating.

BTW, I was in Simon Building until you lot invaded it and we were moved down to George Begg!

[zoran]

You can't compare that to a screen. The fault you describe there is a far more serious issue and one that you would expect a car company to test for and one in which they actually have to complete government standard tests to meet.
A laptops screen is as important as that issue u think its not! If the display is faulty the laptop is useless!!!!

[koobcamuk]

Not many people do! Its starting to get irritating.

BTW, I was in Simon Building until you lot invaded it and we were moved down to George Begg!

Ain't that the truth.

Sorry about that, but we were actually invaded too!

[eenu]

A laptops screen is as important as that issue u think its not! If the display is faulty the laptop is useless!!!!

Again you and others are totally missing the point. No one is disagreeing they aint useless. Please learn to read correctly

EDIT: Why we moved from a dedicated engineering building to a shed is anyones guess....

[zoran]

Again you and others are totally missing the point. No one is disagreeing they aint useless. Please learn to read correctly

EDIT: Why we moved from a dedicated engineering building to a shed is anyones guess....
Well if its faulty and nothing has been done to change this -cause we always judge from the result- then i have every right to make a fuss about it, the least!

[eenu]

Well if its faulty and nothing has been done to change this -cause we always judge from the result- then i have every right to make a fuss about it, the least!

Yes i'm not saying don't make a fuss i am saying don't run away crying and buy a PC just because you have a faulty unit. Keep demanding one until you get it right. If nothing else Apple will realize more that there is an issue with the samsung panels if you keep sending the things back. Also i'm sorry but please stop saying all MBPs are the same. Mine is fine and i had my screen calibrated. No issues with mine whatsoever so its only some MBPs that have a fault

[zoran]

Yes i'm not saying don't make a fuss i am saying don't run away crying and buy a PC just because you have a faulty unit. Keep demanding one until you get it right. If nothing else Apple realize more that there is an issue with the samsung panels. Also i'm sorry but please stop saying all MBPs are the same. Mine is fine and i had my screen calibrated. No issues with mine whatsoever so its only some MBPs that have a fault
Have you understood that the purchase of a MBPro has turned into a Russian roulette game? And Apple has done nothing to prevent it!
Regarding the crying issue, well getting into the PC side, is done as a final attempt to show Apple that we unsatisfied users mean business, if you dont fix, then we go with the competitors!

[Pressure]

You do realize that Apple does not actually produce and manufacture the LED screen used in the MacBook Pro?

[koobcamuk]

Have you understood that the purchase of a MBPro has turned into a Russian roulette game? And Apple has done nothing to prevent it! Now crying to get into the PC side is made as an final attempt to show Apple that we mean business, if you dont fix, then we go with the competitors!

I still think I would keep taking them back - who knows what you might get after 6 attempts! I have heard of people getting an upgrade just because they got some lemons.

Having said that, I doubt you'd be missed here if you went and got a PC :)

[eenu]

Have you understood that the purchase of a MBPro has turned into a Russian roulette game? And Apple has done nothing to prevent it! Now crying to get into the PC side is made as an final attempt to show Apple that we mean business, if you dont fix, then we go with the competitors!

Well i know over 30 people that have bought a MBP and all have had no issues. So please tell me where you base your facts and figures to say so many of these machines are faulty?

Do you honestly think if the problem was so widespread that Apple would just sit on their ass laughing at you?

Clearly the issues you see splattered here are not as widespread as your overactive mind would like you to believe. Believe me i am not saying crappy and dud units exist and i do believe there is a trend for these screens but seriously your responses are unfounded and over reactive. You got a nuclear shelter in your garden by any chance? just incase of attack :rolleyes:

[zoran]

You do realize that Apple does not actually produce and manufacture the LED screen used in the MacBook Pro?
Yes of course i do realize. A solution could be to check the displays before you send them to the customer!

[eenu]

You do realize that Apple does not actually produce and manufacture the LED screen used in the MacBook Pro?

Pressure please read the thread. I have tried to explain this to people but its in one ear and out the other....

Yes of course i do realize. A solution could be to check the displays before you send them to the customer!

Oh yeah because apple are going to power on and calibrate/color test every screen when they are churning out millions......

[koobcamuk]

Oh yeah because apple are going to power on and calibrate/color test every screen when they are churning out millions......

Well, if Zoran doesn't buy another Mac, then that's one less they have to check. Then they can spend that time checking all the others.

Ooorrrr we could wait until this batch passes. It's not like sending out a replacement battery. It's also not like the screens explode.

[joegomolski]

Pisssst, a secret.

Call Apple Customer Relations at Apple Corporate. Not at an Apple Store, not at Apple Tech Support, not at Customer service online store.

[Digital Skunk]

Honestly, the OP can whine about their issues with Apple and I can whine about mine. I haven't gotten a bad computer from Apple yet, and I am on my sixth personal machine. Absolutely problem free for almost 4 years. Now when it comes to having a machine that offers me something outside of the "here's your average run of the mill laptop" Apple has fallen way short.

Shessi has heard me b**ch about it already, I want a PRO machine that offers more power and more features that what I can get in a high spec'd low class PC. My significant other wants a 12" PowerBook replacement and has been looking at the Sony TZ for a while, and may make the jump. She will continue to love her iMac of course. And I may get the Mac Pro and an Alienware laptop to go with it. Apple's offerings have become real dry lately and whining about yellow screens is beating a dead horse. I and a few others want Apple to start giving us more than 3 laptops and 2 desktops (one with laptop parts) to choose from.

Right now, the only thing I can see that is keeping Apple afloat is their OS and other pieces of software, and that ain't much. I am glad the Zune is starting to pick up so that the iPod team can get their act together. The iPhone is cute but if it stays in AT&T's hands for much longer it will whither and die, and now that Dell and other PC makers are starting to get the hang of good design I hope that Apple starts offering more than a wonderfully functioning OS in a mediocre, flimsy aluminum case.

And I know that we all love the OP's ! at the end of every sentence. :)

[zoran]

Oh yeah because apple are going to power on and calibrate/color test every screen when they are churning out millions......
Everything is possible or should i say, nothing is impossible. If they have sutch problem that could be a simplified way of solving it! Or they could ask LG or Samsung to make such checking arrangements before the panel is installed in the MBPros! Im not here to give the solution, although most times the solution can be the simplest things no one has ever thought of, im here to express a complaint, so make remarks on that, and not the solution!

[koobcamuk]

Basically, it's a bad batch. They'll sort it. Worse things have happened.

[Sesshi]

Basically, it's a bad batch. They'll sort it. Worse things have happened.

Except problems like this don't occur every single time with a quality manufacturer.

[heatmiser]

Except problems like this don't occur every single time with a quality manufacturer.

Well, to be fair, I believe the majority of *books do work. It's just unfortunate that there are a lot that don't, and that Apple seems determined to keep releasing new products without cross-checking them first for errors.