Quicktime and Garageband Updates

[G4R2]

Quicktime has been updated to version 7.31:

QuickTime 7.3.1 addresses security issues.

This update is recommended for all QuickTime 7 users.

For detailed information on this update, please visit this website: http://docs.info.apple.com/article.html?artnum=61798


Garageband has also received an update to version 4.1.1:

This update improves overall stability and addresses issues with file export to iPhone.

Available via Software Update

[Fuzzy14]

He's right, you know.

[xUKHCx]

Thanks for the 'up.

Is this the unpatched Quicktime flaw (http://www.macrumors.com/2007/12/04/unpatched-quicktime-vulnerability-exploited/) that exposed recently

Impact: Viewing a maliciously crafted RTSP movie may lead to an unexpected application termination or arbitrary code execution

Description: A buffer overflow exists in QuickTime's handling of Real Time Streaming Protocol (RTSP) headers. By enticing a user to view a maliciously crafted RTSP movie, an attacker may cause an unexpected application termination or arbitrary code execution. This update addresses the issue by ensuring that the destination buffer is sized to contain the data.

Certainly looks like it.

Plus two others

Impact: Viewing a maliciously crafted QTL file may lead to an unexpected application termination or arbitrary code execution

Description: A heap buffer overflow exists in QuickTime's handling of QTL files. By enticing a user to view a maliciously crafted QTL file, an attacker may cause an unexpected application termination or arbitrary code execution. This update addresses the issue through improved bounds checking.

Impact: Multiple vulnerabilities in QuickTime's Flash media handler

Description: Multiple vulnerabilities exist in QuickTime's Flash media handler, the most serious of which may lead to arbitrary code execution. With this update, the Flash media handler in QuickTime is disabled except for a limited number of existing QuickTime movies that are known to be safe. Credit to Tom Ferris of Adobe Secure Software Engineering Team (ASSET), Mike Price of McAfee Avert Labs, and security researchers Lionel d'Hauenens & Brian Mariani of Syseclabs for reporting this issue.

Always welcome security updates. Time for everyone to break their uptime ;)

[coolbreeze]

Well this is just great. I did the update on my current-version Macbook, rebooted and life was great. Until my entire Mac froze. I had the beachball for about an hour, wouldn't respond to anything, was forced to hold down the power button to reboot.

Reboot led me to the grey screen with the Apple and spinning gear. Never booted into Leopard.

I reset the NVRAM. Nothing.

Booted into Safe Mode. Still frozen at the grey startup screen with the Apple and spinning gear.

Going on 20 minutes. Gear still spinning, doing nothing.

What gives?

[unity]

Well this is just great. I did the update on my current-version Macbook, rebooted and life was great. Until my entire Mac froze. I had the beachball for about an hour, wouldn't respond to anything, was forced to hold down the power button to reboot.

Reboot led me to the grey screen with the Apple and spinning gear. Never booted into Leopard.

I reset the NVRAM. Nothing.

Booted into Safe Mode. Still frozen at the grey startup screen with the Apple and spinning gear.

Going on 20 minutes. Gear still spinning, doing nothing.

What gives?

And you did repair permissions before install? Yes, no? If yes then not sure. Try booting from the Leopard DVD and run disk and permission repair.

[coolbreeze]

And you did repair permissions before install? Yes, no? If yes then not sure. Try booting from the Leopard DVD and run disk and permission repair.

I don't normally repair permissions before an install, but usually do after. In this case, I didn't do either (if it's that necessary, Apple needs to have a script do it automatically).

Anyhow, I booted with my Leopard DVD and am trying to verify/repair permissions. It is going on 20 minutes trying to verify permissions. I'm scared.

If this doesn't work, I'll try to restore from my Time Machine backup. I really hope that works...

[coolbreeze]

I really don't mean to hijack this thread, but I have serious problems with my Mac. I tried the First Aid "Verify Disk" (Leopard DVD) and it fails. This is the error:

Volume Check Failed
Error: Filesystem verify or repair failed

:eek:

[xUKHCx]

I really don't mean to hijack this thread, but I have serious problems with my Mac. I tried the First Aid "Verify Disk" (Leopard DVD) and it fails. This is the error:

Volume Check Failed
Error: Filesystem verify or repair failed

:eek:

Did it happen because of this update, if not then please start another thread.

[dL.]

Thanks for the notice! Haven't restarted for awhile :P

dL

[coolbreeze]

Did it happen because of this update, if not then please start another thread.

Well it happened immediately after this update, so I'm not sure.

Anyhow, good luck with the update guys. I'm skeptical.

[xUKHCx]

Well it happened immediately after this update, so I'm not sure.

Anyhow, good luck with the update guys. I'm skeptical.

OK this is what I would do if disk utility couldn't fix it when you were booted from the install DVD.


Start up the computer in single-user mode by pressing s as the computer boots.


At the command-line prompt, type /sbin/fsck -fy
Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (name_of_volume) appears to be OK
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
***** FILE SYSTEM WAS MODIFIED *****

Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, type reboot at the prompt and then press Return.

[kjr39]

"Apple recommends that you connect your computer to a power source before installing. Are you sure you want to continue the installation?"

Huh?

Never saw that before...

[xUKHCx]

"Apple recommends that you connect your computer to a power source before installing. Are you sure you want to continue the installation?"

Huh?

Never saw that before...

I have and I have only had my MB for a ~ month. I believe it is there to ensure that the battery will not die during the install as that would potentially wreck havoc.

[goosnarrggh]

"Apple recommends that you connect your computer to a power source before installing. Are you sure you want to continue the installation?"

Huh?

Never saw that before...

I think it's a new warning that was added with Leopard.

I love to see how this update was released for Panther users too.

Just think, not too long ago there were moaners complaining about how they owned perfectly good computers that were just below the minimum specs required for Leopard, so they'd end up stuck with an "unsupported" installation of "obsolete" Tiger...

So much for "unsupported"...
:rolleyes:

[McScooby]

the install warning with power adapter has always been there since i can remember.

O/T just updated Java 6 for 10.4 not sure if it's just out or what?!

[scotpole]

I recently had problems and they seemed to arise from Quicktime. I used virus barrier to check my computer and it found that a Quicktime Plug in had been corrupted. I repaired the plug in, but when I went to sites pictures and ads would not appear. I then went to Apples site and downloaded Quicktime. I installed Quicktime 7.3 and I got pictures and ads when I went to Yahoo.

That night I went surfing. After I was done surfing I ran a virus checker and the virus checker kept crashing, which I reported to Apple. So I reinstalled the virus checker. All of this was a pain in the pa-toot-e.

But this vulnerability may allow passwords to be stolen from your machine. It is probably well worth while to update to QT 7.3.1. The exploited flaw may be nasty.

[saxman]

No problems for me on my 10.5.1 install on a PB 1.33

[macboy62]

Hey I just got Java 6 with the QT update!

[Viv]

No problems for me on 10.4.11 it did java plus QT and QTB no pre-binding or permissions repairs done.

Dare I say Safari seems markedly snappier:D

started in the normal amount of time

[EagerDragon]

G4 PB 15 10.5.1 here. During installation, it started complaining that different programs would not shutdown. re-started the apps (they were shutdown) and terminated them, still would not re-boot, then I did some force quit, it complained that it could not shutdown because of finder not quitting.

In the end I had to hold the power buttom until the machine shutdown, it came up and the new version of QT was not there, only the old one.

So i did the software update agin, saw the update, and it ran like a champ this time and re-booted just fine, after that I checked the version and the new one was installed, I tried a few videos with no issue.

Weird but seems ok.

[Dr.Gargoyle]

What the heck was this?
Parallels (3.0) refuse to start. Crashes directly when I try to launch it. I even reinstalled parallels... same thing.
Did they outsource this update to Redmond, or what is going?

Misery continued: For some reason I can't repair permissions on either my MBP C2D nor my old PM G4 MDD??? What are the odds that the same problem occurs on two different machines with different processors. There is something weird with this update.

[unity]

I am having freaky weird problems after these updates. Never had issues before. Permissions and disk check out good.

Initial problems were with audio distortions, even in iChat. A re-boot fixed that but now apps are crashing left and right.

I have never had issues with any Apple update before, and this is not even a major one so I expected none... <sigh>

[Dr.Gargoyle]

I am having freaky weird problems after these updates. Never had issues before. Permissions and disk check out good.

Initial problems were with audio distortions, even in iChat. A re-boot fixed that but now apps are crashing left and right.

I have never had issues with any Apple update before, and this is not even a major one so I expected none... <sigh>
Same here... who expects the roof to cave in after a QT and GB update???

I was just able to .... well. go through ... repair permissions.

From my MBP I got:
Warning: SUID-file "usr/libexec/load_hdi" has been changed and will not be repaired
....
Warning: SUID-file "System/Library/CoreServices..../OwnerGroupTool" has been changed and will not be repaired

WTF??????? Nine SUID-file warnings after an update??

My MDD is still trying to get through Repair Permissions...

[Amdahl]

Hey I just got Java 6 with the QT update!

Actually, it is Java 5, Release 6 for Tiger.

[Dr.Gargoyle]

I got the exact same SUID warnings on the MDD. Everything worked fine before I installed the update. Now both computers behave like Win boxes. Both computers display the same error messages after I run Repair Permissions. See photo below.

Very short Swedish-English Dictionary:
Varning = Warning
har ändrats och kommer inte repareras = has been changed and vill not be repaired.
Fel behörigheter = Wrong Permissions
Fel användare på = Wrong user in (???)
ska vara = should be
användaren är = the user is

[appie57]

Same here... who expects the roof to cave in after a QT and GB update???

I was just able to .... well. go through ... repair permissions.

From my MBP I got:
Warning: SUID-file "usr/libexec/load_hdi" has been changed and will not be repaired
....
Warning: SUID-file "System/Library/CoreServices..../OwnerGroupTool" has been changed and will not be repaired

WTF??????? Nine SUID-file warnings after an update??

My MDD is still trying to get through Repair Permissions...


These are 'normal' for 10.5.1 at this stage. Just live with them. Nothing to worry.

[appie57]

Installed and all seems well on a C2D MBP:)

[spaz8]

You have the latest build of Parallels.. 5582 ? mine is working.. updated Parallels tools also..

[nagromme]

... From my MBP I got:
Warning: SUID-file "usr/libexec/load_hdi" has been changed and will not be repaired
....
Warning: SUID-file "System/Library/CoreServices..../OwnerGroupTool" has been changed and will not be repaired

WTF??????? Nine SUID-file warnings after an update??

...

Here's Apple's info on that:
http://docs.info.apple.com/article.html?artnum=306925

Basically: good news--those messages in Repair Permissions are harmless, and happened prior to this update. (But I expect a future update will get rid of those messages.)

[atzeX]

As the original article (http://www.symantec.com/enterprise/security_response/weblog/2007/12/exploit_for_apple_quicktime_vu.html)
says:

„Originally, the flaw was disclosed on November 23, 2007 by Polish security researcher Krystian Kloskowski“

Please don’t give wrong credits.

[TheSpecialist]

Doesn't show up in Windows update, better download it manually then.

Good news that the flaw is fixed!

[Shagrat]

No problems so far with my MB Core Duo (Leopard10.5.1), apart from (possibly related) an HD vodcast i was trying out crashed iTunes, but after restarting it (iTunes, not the MB) it worked fine.

Still can't repair permissions, but i never bother with that anyway!:D

[Bern]

On the GB update I was hoping for improved quality with the transform voice function, but unfortunately it's still crappo. A friend and I have been worklng on a podcast and we tried transforming his voice male to female but the end result is a voice with a constant "warble" sound (like the person is speaking under water) mixed into it... it's really bad and there seems no way to get rid of it. We have tried several different mics and configurations but even using our Zoom H2 produces exactly the same result.

[khunsanook]

Kernel Panic about 3 minutes after update...coincidence? Haven't had one of those in about a year and a half.

[kaiwai]

Well it happened immediately after this update, so I'm not sure.

Anyhow, good luck with the update guys. I'm skeptical.

Well I downloaded it, installed it - rebooted and no problems.

Have you got a relatively clean system or have you changed/tweaked/etc your system since the clean install of Leopard?

[geveke]

After installing the update my iMac (20" white Core2Duo) hung forever trying to reboot. After half an hour or so with no progress I reset the machine, only to end up after booting in the configuration setup. I re-entered my info (network, name, etc), after which the screen turned blue, and back to the config screen again! I've now re-installed Leopard, and am restoring from my Time Machine backup, a process that takes up about 4 hours. Now I know why it's called Time Machine... As for what went wrong: I don't have a clue. My Leopard install was about a week and a half old...

[calvin2006]

After applying the update, I had a couple problems with iPhoto. First, while scrolling through my library, the heads-up date got stuck on the screen. Oddly enough, it would update as a I scrolled, but even when I would switch into Events view, it would stay on the screen, doubling up with the HUD that comes up in events view when scrolling. Only a restart of iPhoto would get rid of it.

Then after the restart, I finished creating and ordering a photobook, went back into my photo library, then tried to quit iPhoto, and it hung. Had to Force Quit.

These are the first iPhoto '08 problems like this I've had. 2.4GHz Alum iMac, OS X 10.5.1, no 3rd party mods. I'm concerned it was something in the update as well.

[appie57]

After applying the update, I had a couple problems with iPhoto. First, while scrolling through my library, the heads-up date got stuck on the screen. Oddly enough, it would update as a I scrolled, but even when I would switch into Events view, it would stay on the screen, doubling up with the HUD that comes up in events view when scrolling. Only a restart of iPhoto would get rid of it.

Then after the restart, I finished creating and ordering a photobook, went back into my photo library, then tried to quit iPhoto, and it hung. Had to Force Quit.

These are the first iPhoto '08 problems like this I've had. 2.4GHz Alum iMac, OS X 10.5.1, no 3rd party mods. I'm concerned it was something in the update as well.

mmm, I checked my iPhoto '08 but didn't notice anything wrong. (10.5.1)

[thingamajigidid]

downloaded like a charm.
asked me to reboot. so i did... then it went into a blue screen thought it was ok until the pointer disappeared and never came back, rebooted manually, and it works now.

ibook g4 1.07 on 10.5.1

[zorinlynx]

No problems here; the update went smoothly.

But reading all the problem reports I wonder if this update conflicts with some third party software ya'll may be running. I usually dismiss one person having issues as a possible case of system corruption or other brokenness, but when I see this many reports I start to wonder.

Remember to file all problems with support.apple.com; they need to hear about these issues in order to be able to fix them.

-Z

[calvin2006]

mmm, I checked my iPhoto '08 but didn't notice anything wrong. (10.5.1)

Perhaps it had something to do with the Photobook creation. My library consists of about 3,500 pictures, and I don't know if that would have an effect.

[coolbreeze]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/3B48b Safari/419.3)

I don't know what the common thread is, but my problems began just the same way as others described. Freezing, cannot repair permissions, must hold power button to reboot. Unfortunately I was never able to reboot. Tried everything all night. Now I'm heading to the Genius Bar. On my day off :(

[xUKHCx]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/3B48b Safari/419.3)

I don't know what the common thread is, but my problems began just the same way as others described. Freezing, cannot repair permissions, must hold power button to reboot. Unfortunately I was never able to reboot. Tried everything all night. Now I'm heading to the Genius Bar. On my day off :(

Be sure to post what they did with it. Sucks that you can't get it to work.

[Consultant]

I recently had problems and they seemed to arise from Quicktime. I used virus barrier to check my computer and it found that a Quicktime Plug in had been corrupted. I repaired the plug in, but when I went to sites pictures and ads would not appear. I then went to Apples site and downloaded Quicktime. I installed Quicktime 7.3 and I got pictures and ads when I went to Yahoo.

That night I went surfing. After I was done surfing I ran a virus checker and the virus checker kept crashing, which I reported to Apple. So I reinstalled the virus checker. All of this was a pain in the pa-toot-e.

But this vulnerability may allow passwords to be stolen from your machine. It is probably well worth while to update to QT 7.3.1. The exploited flaw may be nasty.

You do know there are ZERO (0, none, nada) confirmed viruses for Mac OS X? That virus check is probably a thing that's causing the conflict.

No problems so far with my MB Core Duo (Leopard10.5.1), apart from (possibly related) an HD vodcast i was trying out crashed iTunes, but after restarting it (iTunes, not the MB) it worked fine.

Still can't repair permissions, but i never bother with that anyway!:D

You have to click on the specific partition that contain the OS. (Left pane of the disk utilities).

For example if you select 149gb Fujitu, the option is not there.

But if you click on Your-HD-Name (such as Macintosh HD), then the repair permission will be available.

Don't bother verifying permissions. Just repair it.

For those with problems, please list

OS: (version here)
Leopard Archive and Install: (yes if archive and install, no if update)
Mac Specs:
Latest updates: (yes if everything has the latest update before this update)
Repair permissions before install: (yes or no)
Repair permissions after install: (yes or no)
Problem: (describe)

Send it also to apple.com/feedback

[calvin2006]

OS: 10.5.1
Leopard Archive and Install: No
Mac Specs: 2.4GHz 20" iMac, 2GB RAM, 320GB HDD
Latest updates: Yes
Repair permissions before install: No
Repair permissions after install: No
Problem: iPhoto freezing intermittently on Quit and heads-up-display staying on screen after scrolling Photo Library (not consistent, only sometimes, restart of iPhoto fixes HUD problem, Force Quit required when iPhoto freezes on Quit).

[appie57]

Perhaps it had something to do with the Photobook creation. My library consists of about 3,500 pictures, and I don't know if that would have an effect.

I don't think so, mine is almost 10.000 photos.

RP: no before and after

[shawnce]

And you did repair permissions before install? Yes, no? If yes then not sure. Try booting from the Leopard DVD and run disk and permission repair.

Ah that repair permission suggestion.... (looks like corrupted file system in his case, not related to file permissions and the installer runs with root permission so file permission will not be an issue in general)

Anyway if folks have problems after the update it is wise to take a look at the install log to see if the installer failed in some fashion (note some errors/warnings are benign).

/var/log/install.log (open using Console.app)

Problem: iPhoto freezing intermittently on Quit and heads-up-display staying on screen after scrolling Photo Library (not consistent, only sometimes, restart of iPhoto fixes HUD problem, Force Quit required when iPhoto freezes on Quit). I have seen the HUD problem a few times well before the QuickTime update.

[coolbreeze]

Catastrophic HDD failure. I lost everything. The Genius Bar said it would be about a week to fix.

Let's hope my Time Machine backup works.

[Maccus Aurelius]

Catastrophic HDD failure. I lost everything. The Genius Bar said it would be about a week to fix.

Let's hope my Time Machine backup works.

I don't suppose the QT update could've done that. Sucks that this happened to you though, but I think your problem was mainly hardware related to begin with. Time Machine rules though. Good thing you have the backup.

[Digitalclips]

I really don't mean to hijack this thread, but I have serious problems with my Mac. I tried the First Aid "Verify Disk" (Leopard DVD) and it fails. This is the error:

Volume Check Failed
Error: Filesystem verify or repair failed

:eek:

Time Machine can do a full restore, boot Leopard DVD, with TM drive on line, erase the internal HD and then retsore a Full TM backup from latest that worked fine. I already did this on a 300 GIG drive on a Dual G5 and it worked but it is SLOW. So go out for the day shopping ;)

[Dr.Gargoyle]

Since I need to run a Win-only program I decided to reinstall parallels.
I uninstalled the previous version, and made a fresh install.
The program crashes before it starts. I have to try bootcamp now.
Does anyone else experience similar problems with parallels after the update?

Edit: Cant install Bootcamp either... I am screwed

[zorinlynx]

Catastrophic HDD failure. I lost everything. The Genius Bar said it would be about a week to fix.

Let's hope my Time Machine backup works.

The disk could have been failing already, and when the updates installed, it moved things around in such a way that the failure killed the system.

I've had this happen before. It's not due to the update, but the update just exposed the failure.

Hope your backup is okay and that you get your machine back alright.

[Jetson]

This update sounds like a disaster.

Apple really seems to be asleep at the wheel lately. Don't they test these updates before they release them?

[sjk]

Running Verify/Repair Disk (the latter can't be run on the booted volume) before updates potentially has much more value than running Verify/Repair Disk Permissions.

This update sounds like a disaster.
Why? Because a few people blame unrelated problems on it? :rolleyes:

PS: Why was my intentionally all uppercase "RDP RDF" post title automatically capitalized?

[zorinlynx]

Catastrophic HDD failure. I lost everything. The Genius Bar said it would be about a week to fix.

Let's hope my Time Machine backup works.

But wait, a week to swap a hard drive? I can do that in about five minutes. Do they have like one tech working on 500 systems or something?

[wakerider017]

Clicked to install this update, walked away for about an hour....


Came back to see my desktop picture frozen on the screen... force quit...



Now I can not get back into my account...

Everytime I turn the computer on it is on the register your computer for the first time screen.


Runs me though the whole setup process....



What the hell is going on!!!???!!!

[iBunny]

This update worked great for me. Not an issue.

Sucks that this is lacking consistancy.

[shawnce]

Since I need to run a Win-only program I decided to reinstall parallels.
I uninstalled the previous version, and made a fresh install.
The program crashes before it starts. I have to try bootcamp now.
Does anyone else experience similar problems with parallels after the update?

Edit: Cant install Bootcamp either... I am screwed No problems with either here (10.5.1 + QT update). Why can't you install bootcamp?

Clicked to install this update, walked away for about an hour....

What the hell is going on!!!???!!! Likely your filesystem was in a bad state before the update and the files the update added/updated/removed caused the file system corruption to expand. I would boot into single user mode and see what the file system looks like.

[Craiger77]

After this update appeared I downloaded it, but when it asked for my password to install it it said it was invalid. I haven't changed the system password since this machine was new. I tried everything, no go so I restarted the machine and of course it wouldn't take my password to log in. I ended up having to start up with they install disk and resetting the password there. Seems everything is working fine now.

Mac Pro 2.66
10.5.1
Did not repair premissions before or after.

[wakerider017]

Likely your filesystem was in a bad state before the update and the files the update added/updated/removed caused the file system corruption to expand. I would boot into single user mode and see what the file system looks like.

Did a verify disk permissions and came up with a mess of errors...

Trying to repair it now...

[coolbreeze]

Clearly, this update is not ready for prime-time. I sure hope Apple is reading this. It killed my MacBook and appears to be affecting others.

I'm hopeful that my drive was on its way out...because if a single update can kill your computer, is really scary.

It will take up to a week for the Apple store to fix my MacBook. They had to order the HDD. Very annoying for me as I had to drive 6 hours round trip. Nice way to spend vacation.

Oh, I have to go back next week as well to p/u. The guys at the Genius Bar had no clue how this happened on a 3 month old machine.

[shawnce]

Clearly, this update is not ready for prime-time. I sure hope Apple is reading this. It killed my MacBook and appears to be affecting others. This update didn't kill your MacBook. Your hard drive appears to have had a physical failure (surface defect, etc.) that this update exposed.

/me points at MacBook Hard Drive Failures (http://www.macrumors.com/2007/11/26/apple-acknowledges-reports-of-macbook-hard-drive-failures/)

[JayLenochiniMac]

They should've called them Quickdeath and Garbageband updates.

[wakerider017]

uh, repair did not work?

Now what?



I guess I can restore from time machine?? I have never done this before... Will everything be as it was before the crash?

[shawnce]

uh, repair did not work?

Now what?

I guess I can restore from time machine?? I have never done this before... Will everything be as it was before the crash? Recovering your entire system (http://docs.info.apple.com/article.html?path=Mac/10.5/en/15638.html)

[coolbreeze]

This update didn't kill your MacBook. Your hard drive appears to have had a physical failure (surface defect, etc.) that this update exposed.

/me points at MacBook Hard Drive Failures (http://www.macrumors.com/2007/11/26/apple-acknowledges-reports-of-macbook-hard-drive-failures/)

True but this update caused my machine to lock up w/ a beachball that spun for over an hour. My only option was to hold down the power button to force a shutdown. I believe it was the abrupt halting of the spinning HDD that caused the drive failure.

Had this update never been released I would still have a working machine.

My 2cents.

[shawnce]

True but this update caused my machine to lock up w/ a beachball that spun for over an hour. My only option was to hold down the power button to force a shutdown. I believe it was the abrupt halting of the spinning HDD that caused the drive failure. Anything is possible (would have to see logs from the system) but it is more likely the beach ball was a result of the kernel wedging on disk IO because it started to fail / stall thanks to a HDD failure.

Had this update never been released I would still have a working machine. Likely a ticking time bomb that could have gone off at anytime.

[Dr.Gargoyle]

No problems with either here (10.5.1 + QT update). Why can't you install bootcamp?
OSX can't partition my harddrive. I need to erase the harddrive and reinstall everything from scratch. I called Apple support. They said that is the only way...lol.

Note that I am on a 10 month old MBP. I only have Apple original apps/CS3/parallels/XP on it. No "cool" free apps, just professional apps.
This really shouldn't happen. I use this machine for my research.

[shawnce]

OSX can't partition my harddrive. I need to erase the harddrive and reinstall everything from scratch. I called Apple support. They said that is the only way...lol. How much free space you have on the drive? You can resize the main partition to give space for a boot camp Windows install but you need sufficient space available in the partition you are resizing to allow it to move files as needed.

If do a little house cleaning things may work.

Also what is wrong with Parallels on your system? I highly doubt the QT update did anything to Parallels.

[NuMan]

Anything is possible (would have to see logs from the system) but it is more likely the beach ball was a result of the kernel wedging on disk IO because it started to fail / stall thanks to a HDD failure.

Likely a ticking time bomb that could have gone off at anytime.

This was post number 72. When I came back to look for additional comments I found that the number of comments had decreased from 72 to 68. What happened? Were previous posts deleted because they were wrong?

[shawnce]

This was post number 72. When I came back to look for additional comments I found that the number of comments had decreased from 72 to 68. What happened? Were previous posts deleted because they were wrong? Looks like someone is consolidating posts.

[creative78]

No problems installing the updates on my MBP running 10.5.1.

[pyr0sphere]

Also had problems with this update

Downloaded and installed properly and was then told to reboot

I click reboot and as usual, the only thing on the screen was a light blue background and a circular loading indicator

Waited for about 40 minutes but Macbook (2.2 4gb ram) never rebooted itself. Finally decided to force the shutdown by holding the power button

Pressed the power button and prayed that my harddrive didn't fail like the other two users. Luckily, I was able to boot back into Leopard and System Update says that it has no new updates for me

[artimeg]

Clicked to install this update, walked away for about an hour....
Came back to see my desktop picture frozen on the screen... force quit...
Now I can not get back into my account...
Everytime I turn the computer on it is on the register your computer for the first time screen.
Runs me though the whole setup process....
What the hell is going on!!!???!!!

I am having the exact same problem...

Did repair disk and permissions from install disk.

Any ideas???

[Dr.Gargoyle]

How much free space you have on the drive? You can resize the main partition to give space for a boot camp Windows install but you need sufficient space available in the partition you are resizing to allow it to move files as needed.

If do a little house cleaning things may work.

Also what is wrong with Parallels on your system? I highly doubt the QT update did anything to Parallels.

I have 50Gb free left on the HD... I doubt the problem is about space.

What is wrong is that parallels crash directly when I try to start it.

[SilverSpy]

I installed this update on my Powerbook because I was having an issue with quicktime playing movies too fast and everything seems to be working great now. I was pretty scared of this update tho but everything seems to be ok so far.

[shawnce]

For the truly worried folks... the safest way to install an update...

1) Make sure you have a recent backup
2) Shutdown the system
3) Boot the system in single user mode (command-s)
4) Run file system check (single use mode lists what to do)
5) Reboot the system and log in
6) Run software update

[QuarterSwede]

At least you all can download the update. My PB says it can't find the Quicktime server. I guess I'll have to download it manually.

[cogsinister]

No problems whatsoever here....10.5.1.....

[Consultant]

I have 50Gb free left on the HD... I doubt the problem is about space.

What is wrong is that parallels crash directly when I try to start it.

In certain situations, harddrives need to be defragged the space with app such as iDefrag before you can partition with bootcamp. Looks like you need to do that.

[Dr.Gargoyle]

In certain situations, harddrives need to be defragged the space with app such as iDefrag before you can partition with bootcamp. Looks like you need to do that.

The installer said erase, not defrag. Besides, is it normal you have to defrag a 10 month old computer that more or less only have been used for presentations? That is not much movement on the HD.
I dont doubt you. I am just a bit confused why apple doesnt have a simple script to run a defragger now and then if it is that vital, or vital enough such that the only option is to erase the HD.

I did what Apple support told me. Used time machine to make a back up. Erased the HD and made a fresh install of Leopard. When I booted up the new setting, Parallels suddenly decided to return from the dead.

I am back to scratch after a day in torment. Thanks Apple.:rolleyes:

[mckyvlle]

No problems whatsoever here....10.5.1.....

No problems here either, also on 10.5.1. Although I didn't let Software Updater restart my Mac, instead I chose Install Updates and Shutdown.

[scriptkitten]

i too am having probs with this update.

after telling software update to reboot my system (MacBookPro purchased last winter)... i sorta crashed and had to hold the power button down to reboot...

upon restart i got the SA screen over and over again... couldn't quit it or anything.

i rebooted in safe mode (took a LOOONG time)... after logging in the darn SA came up again... i quit it.. after i got back to the login screen i chose "restart"... it then starting installing my software updates for REALZ...

the machine just start rebooting on its own after downloading and installing the updates.

as i type this... my MacBook has just booted up normally. YAY.

i was scared for a minute

[writeous]

The install went fine for me, but about 5 minutes later, I got a kernel panic. I checked console and found all sorts of new errors when starting up. Repairing Permissions doesnt work for me, so no luck there. Im going to just reinstall leopard for the 3rd time, and if it acts up again, im going back to Tiger cause this is ridiculous.

[DaBrain]

No problems here either, also on 10.5.1. Although I didn't let Software Updater restart my Mac, instead I chose Install Updates and Shutdown.

Dittos here also! Only difference is that I used software update and restart. Worked like a charm.;)

[artimeg]

i rebooted in safe mode (took a LOOONG time)... after logging in the darn SA came up again... i quit it.. after i got back to the login screen i chose "restart"... it then starting installing my software updates for REALZ...

Thank you, thank you, thank you.

I was experiencing the exact same problem and was about to do a new clean install. Going into Safe Mode and then selecting Restart finally started the install process. I am not up and running. Yay!

[GNice]

I'm going to hold off on these updates...I love my Mac (switched a few months ago), but this is more than scary.

[John Musbach]

Quicktime has been updated to version 7.31:

QuickTime 7.3.1 addresses security issues.

This update is recommended for all QuickTime 7 users.

For detailed information on this update, please visit this website: http://docs.info.apple.com/article.html?artnum=61798


Garageband has also received an update to version 4.1.1:

This update improves overall stability and addresses issues with file export to iPhone.

Available via Software Update

Yep, I've promptly installed this QuickTime update on all my macs. Seems like Apple may be acting a little quicker now with releasing these security updates now that they are getting more attention... *thumbs up*

[izzle22]

I'm going to hold off on these updates...I love my Mac (switched a few months ago), but this is more than scary.

I installed on a Powermac G5 and Macbook Pro and the only problem I had was the key board on the Macbook Pro froze and I had to do a hard shut down and restart. No problems since.

[andy721]

& yet the updates keep coming, why can't you make everything stable without have an annoying nonsolution product. GET IT RIGHT THE FIRST TIME!

[phd]

I just did the update and now my computer boots into the registration screen. After I fill out the info it just repeats over and over again... what a nightmare! :eek:
I wish I would have seen this post earlier. I never would have updated.

[andy721]

I just did the update and now my computer boots into the registration screen. After I fill out the info it just repeats over and over again... what a nightmare! :eek:
I wish I would have seen this post earlier. I never would have updated.

Did you have the pro version before because mine didn't change. Or anything that came up to register.

[phd]

Did you have the pro version before because mine didn't change. Or anything that came up to register.

No ... not the pro version. I just did the update through the systems software update. What really sucks for me is I am on a trip away from the house for a few days so I did not bring the system disk with me. I would have done a clean install which I am sure would have solved this problem... I just learned a lesson. :D
Anywhooo... I am still pissed off as I had a load of work to finish... not happening now.
who would have thought a Quicktime update would cause so much trouble...
I'm sticking with Tiger on my Quad G5 main home/work computer.
A very fine system I must say. The system works so well.. Quicktime and all.
I wil never update it again.

[Wild-Bill]

This update sounds like a disaster.

Apple really seems to be asleep at the wheel lately. Don't they test these updates before they release them?

What the hell are they doing over in Cupertino?? SERIOUSLY?? They need to put down their iPhones & other gadgets and concentrate on the SOFTWARE and HARDWARE.

The saying "It just works" doesn't apply anymore I'm afraid.

Here's an idea, Apple...... invest some of that 15 billion you have laying around on some QUALITY CONTROL. That goes for your software AND hardware. Hire some more software engineers too. You obviously don't have enough.

[Digitalclips]

What the hell are they doing over in Cupertino?? SERIOUSLY?? They need to put down their iPhones & other gadgets and concentrate on the SOFTWARE and HARDWARE.

The saying "It just works" doesn't apply anymore I'm afraid.

Here's an idea, Apple...... invest some of that 15 billion you have laying around on some QUALITY CONTROL. That goes for your software AND hardware. Hire some more software engineers too. You obviously don't have enough.

I ran updates on all 7 Macs I have here, ranging from old iBook G4 through G5s and Intels. All flawlessly updated, although a couple took a long time to reboot but I left them totally alone and WAITED, it seems that update was doing a lot on some of my Macs judging by HD noises.

I worry some didn't wait long enough during the restart? Some more visual feed back might have been a good idea prior to restart .. like: 'This may take a long time, go and update your PC's virus software while you wait".;)

I am not saying 10.5.1 hasn't got a few funny issues (it has and I am with those that think it was released a wee bit before it was ready for prime time by Apple standards and 10.5.2 will the real deal) but to suggest this update is as bad as some are claiming and Apple screwed up seems a bit over the edge.

[Digitalclips]

No problems here either, also on 10.5.1. Although I didn't let Software Updater restart my Mac, instead I chose Install Updates and Shutdown.

That is an excellent idea. I will do that from now on because it does sound as if the soft restart may be behind many issues I read here. I wonder if the good old 'Control Option PR' might help a few here too, just in case it is a corrupt PRAM is some cases.

p.s. ZAP PRAM Requires 'wired key board' ... I was befuddled last time I tried this until it dawned on me I had a wireless set up :lol

[sixth]

I am having HUGE issues with this update. MBP 2.33 w//3GB ram running Leopard 10.5.1. My machine is running soooo SLOOOW. I have no idea why, activity monitor shows the norm, but its running really slow. Any program I open seems to stutter, VMware is SLOOW and safari keeps crashing.

Big mistake installing this update, heads up installing this!

[phd]

i too am having probs with this update.

after telling software update to reboot my system (MacBookPro purchased last winter)... i sorta crashed and had to hold the power button down to reboot...

upon restart i got the SA screen over and over again... couldn't quit it or anything.

i rebooted in safe mode (took a LOOONG time)... after logging in the darn SA came up again... i quit it.. after i got back to the login screen i chose "restart"... it then starting installing my software updates for REALZ...

the machine just start rebooting on its own after downloading and installing the updates.

as i type this... my MacBook has just booted up normally. YAY.

i was scared for a minute

Yes!

Thank you! This worked for me. Now I can finish my work. ;)

WooHoo :apple:

[Ozark]

i too am having probs with this update.

after telling software update to reboot my system (MacBookPro purchased last winter)... i sorta crashed and had to hold the power button down to reboot...

upon restart i got the SA screen over and over again... couldn't quit it or anything.

i rebooted in safe mode (took a LOOONG time)... after logging in the darn SA came up again... i quit it.. after i got back to the login screen i chose "restart"... it then starting installing my software updates for REALZ...

the machine just start rebooting on its own after downloading and installing the updates.

as i type this... my MacBook has just booted up normally. YAY.

i was scared for a minute

Thank you so much for your posting, you really helped me out! I was at an absolute loss as what to do!!! I'm indebted to you, had it not been for your helpful posting, I would not be working my materials for a very important job opportunity right now!

As for you fanboys out there that think Apple can do no wrong, this is just another example of Apple getting sloppy. Look at Leopard! Look at how many individuals on this forum alone who have had the same issue as me!!!

Thanks, again - Scriptkitten - Ozark

[wakerider017]

I just did the update and now my computer boots into the registration screen. After I fill out the info it just repeats over and over again... what a nightmare! :eek:
I wish I would have seen this post earlier. I never would have updated.

Same problem I had...

Did a clean install. All fixed.


Thanks time machine for backing up all my files.

[bjett92]

no problems here

i didnt restart after downloading i shut down and then started up with the power button

Macbook running 10.5.1

[wakerider017]

After the fresh install, I installed the QT update again...

I just started to install all my apps again...

First thing I wanted to install was eyetv.

The app has now locked up 5 times during the attempted install.



STAY AWAY FROM THIS UPDATE. IT IS SENT STRAIGHT FROM HELL!

[HLdan]

After the fresh install, I installed the QT update again...

I just started to install all my apps again...

First thing I wanted to install was eyetv.

The app has now locked up 5 times during the attempted install.



STAY AWAY FROM THIS UPDATE. IT IS SENT STRAIGHT FROM HELL!

Try and do a PRAM reset and Permissions repair. I have no issues with EyeTV since the QT update, I'm watching football with it right now as I type, no crashes.

[wakerider017]

Try and do a PRAM reset and Permissions repair. I have no issues with EyeTV since the QT update, I'm watching football with it right now as I type, no crashes.

Tried permissions repair several times. Did nothing.


I had the problem when trying to install eyetv.. Maybe there is not an issue when you are actually using it???


Anyway, I used my time machine drive to restore again... This time I am not installing the update.



God I love time machine!

[coolbreeze]

STAY AWAY FROM THIS UPDATE. IT IS SENT STRAIGHT FROM HELL!

I agree. The update is evil.

I just picked up my Macbook from the Apple Store. They replaced my HDD (ugh, another Hitachi). So far, everything is working fine. I reluctantly installed this GD update using SW update (fresh Leopard install). I initially tried to get away with just the Garage Band update, only to discover the QT update is necessary for the Garage Band update. That figures, huh?

SO FAR, everything seems to be fine. I am picking and choosing files to restore from my time machine backup. I didn't want to do a full restore b/c I thought I may have had some corrupt file that caused this whole mess.

In all, I learned a valuable lesson. Everyone listen now:
KEEP YOUR FILES REGULARLY BACKED UP!
Disaster can strike at any time. I never thought it'd happen to me.


...until my hard drive failed.

[ross.32]

Won't start in safe mode. Any ideas? It is my girlfriend's computer and she does not have her files backed up. Any ways to retrive the files?

[wakerider017]

Won't start in safe mode. Any ideas? It is my girlfriend's computer and she does not have her files backed up. Any ways to retrive the files?

The files are still intact.

Boot to another partition (create one if you have to with the install disc/ disk utility). You could also boot to an external drive.

Then just go into you damaged drive and retrieve all the files.

[ross.32]

Okay thank you very much. I am on vacation she is going to have to wait until January for me to be able to fix her computer.

[vjpulp]

What I miss the most, is that Apple has stopped supporting Flash in Quicktime.
Until now, it was able to play Flash movies (swf), that were made with Flash 5 or earlier, in Quicktime Player. After the update, they don't play anymore in QT.

The checkbox in the Quicktime System preferences has been removed, where one could activate Flash support.

This is sad, cause I'm using a VJ software called Arkaos VJ wich uses exactly this feature of Quicktime - I was able to play and mix swf-files with this software. Now this doesn't seem to be working anymore... Hence I can throw away half of my VJ library...

[SFC Archer]

This looks really painful for all of you "Mac" users. Kind of sounds familiar in reverse.

For Windows...the updates went without a hitch. The only glitch was that auto update did not see and inform of the update so Friday night when I went to iTunes store it locked out most of the windows users that had not upgraded and gave a null error after trying to log in. Once I installed the update, iTunes Store worked without a hitch.

Seriously sorry for all the hassles you guys are having and wish I could give you a fix but I just kind of like my PC...keeps me on my toes...lol

Good Luck To All!!!

[sixth]

I am assuming there is no way to remove this update correct?

[SFC Archer]

I am assuming there is no way to remove this update correct?

If you saved your old download of quick time (i have it) then you could uninstall the current and put the old back in....however, and I am just guessing based on my experience. If you put the old version back on you will probably not be able to log into your iTunes Store account. This was happening over the weekend for both Mac and PC users that had not upgraded to the the new 7.3.1 QT

Think we are pretty much stuck with it if you use your itunes store at all.

Good Luck

[ross.32]

For the truly worried folks... the safest way to install an update...

1) Make sure you have a recent backup
2) Shutdown the system
3) Boot the system in single user mode (command-s)
4) Run file system check (single use mode lists what to do)
5) Reboot the system and log in
6) Run software update

After going through this thread again, it seems the problem that I am having is different from others.

I am not even getting to the SA screen. It is staying on the grey Apples screen. When I tried to start in Safe Mode, it staying on the grey Apple screen for about 15 minutes, then went to the blue background (no log-in box or anything), then back to the Apple screen. I did not touch it for anther 2 hours and nothing else happened.

I am not familier with what to do in Single-User Mode, but even if I did, that route seems to only be approiate if I have all my files backed up (and I do not yet). Would Single-User Mode erase my files, and if not, what do I have to do once I get to the Terminal?

Or am I better off temperarilly installing Leopard on a iPod and moving the files to another computer from there?

Thanks,
ross

[NuMan]

After the fresh install, I installed the QT update again...

I just started to install all my apps again...

First thing I wanted to install was eyetv.

The app has now locked up 5 times during the attempted install.



STAY AWAY FROM THIS UPDATE. IT IS SENT STRAIGHT FROM HELL!

-

You might try the fixes mentioned on macfixit.com.

I have used them before when having a problem and they have helped each time.

[NuMan]

I downloaded the Quicktime file from Apple and installed. Everything is working fine. Going to install on the other both Apple updates (Quicktime +Security Update) on the remaining 3 machines.

PowerMac G5 2.0, 3GB ram,
Leopard 10.5.1 (after the security update)

[MacGuffin]

A friend and I have been worklng on a podcast and we tried transforming his voice male to female but the end result is a voice with a constant "warble" sound (like the person is speaking under water) mixed into it... it's really bad and there seems no way to get rid of it.

Scissors and a judicious snip: that's your pal's lo-tech podcasting fix. ;)

[mfacey]

Add me to the list.

I've had two kernel panics since updating a few hours ago (I don't think I've ever had a kernel panic on this PB since I got it a few years ago!). I'm staying away from any quicktime related apps for the time being. So far its been running for about an hour without any hiccups.

Silly me, I didn't check the thread before installing :(

If the problem persists I think I'll be doing an archive and install tonight...

Apple's engineers better be working overtime to get this issue resolved.:mad:

[balwx]

Hi folks. I was trying to upgrade garage band when I noticed system update says you need to upgrade QT. So I'm trying to dl QT (I currently have 7.2.1 on my macbook - 10.5.1), and I get a message 'you dont have appropiate access privileges - install package has been moved to trash'. So now I cant run Garage Band (it says you need to update QT). I'm running 10.5.1 on my macbook. I have rebooted the macbook a couple of times & still get this message. Anyone have any suggestions?

Thanks :)

[chrisjhill]

Was a little nervous of this update with peoples replies - but all went fine. No hangs, just like a normal QT restart-update.

[ross.32]

Anyone have an idea for my problem (posted above)?

[Dr.Gargoyle]

Anyone have an idea for my problem (posted above)?
I had to make a clean install to get my machines working again. Several people here had to do the same. It will take a couple of hours, but for me it was the only solution I could find.

Get an external HD and let time machine make a backup. Insert the Leopard disk and erase the harddrive. Install leopard fresh. During (or shortly after) the install leopard will ask you if you want to transfer files. Ask leopard to transfer files form Time Machine.... and then you are done (and 7 hours has been taken from your life)