I know this has been around here before, but I figured mine was unique enough to maybe justify a new thread?
I've had dust buildup on the bottom of my screen since May of this year but it never really bothered me enough to do anything about it. Then in September I went to the Apple Store and just asked one of the Geniuses there (without my computer) what might be causing it and what I should do. His response was "oh just get a can of compressed air and blow it out." Which I finally did yesterday, and now all the dust (and hair) that was at the bottom of my screen is now all across the middle of my screen.
So I went to the Apple Store (different one) today and asked what could be done, they said they'd replace it but it would cost $300 because I didn't have Apple Care. Then I was told that I couldn't purchase it because my computer was 14 months old.
Now normally I'm fine with paying for problematic things, but the fact that I wouldn't have had as major a problem if I DIDN'T listen to the 1st Genius' advice. And then if Apple actually made it a point of saying that "Applecare cannot be purchased after 1 year" (the only mention is buried in the FAQ, not even the warranty PDF). Or even if they would accept the fact that the screen is moderately defective for allowing the dust to get in in the first place.
But all those things add up to quite possibly the most frustrating experience with Apple I've ever had. Because if they had just told me in the first place (don't know it with air, get applecare earlier) I wouldn't be writing this now.
So I guess other than to rant. Do any of you have any ideas as to what I could throw at Apple to try and soften or lessen how much it will cost to fix this?
I've had dust buildup on the bottom of my screen since May of this year but it never really bothered me enough to do anything about it. Then in September I went to the Apple Store and just asked one of the Geniuses there (without my computer) what might be causing it and what I should do. His response was "oh just get a can of compressed air and blow it out." Which I finally did yesterday, and now all the dust (and hair) that was at the bottom of my screen is now all across the middle of my screen.
So I went to the Apple Store (different one) today and asked what could be done, they said they'd replace it but it would cost $300 because I didn't have Apple Care. Then I was told that I couldn't purchase it because my computer was 14 months old.
Now normally I'm fine with paying for problematic things, but the fact that I wouldn't have had as major a problem if I DIDN'T listen to the 1st Genius' advice. And then if Apple actually made it a point of saying that "Applecare cannot be purchased after 1 year" (the only mention is buried in the FAQ, not even the warranty PDF). Or even if they would accept the fact that the screen is moderately defective for allowing the dust to get in in the first place.
But all those things add up to quite possibly the most frustrating experience with Apple I've ever had. Because if they had just told me in the first place (don't know it with air, get applecare earlier) I wouldn't be writing this now.
So I guess other than to rant. Do any of you have any ideas as to what I could throw at Apple to try and soften or lessen how much it will cost to fix this?